Everything is printing but photos on hp officejet 6700. how do i print photos?
Am I using the wrong paper tray? I have checked everything else- there are no problems with size or ink or connectivity...Please help.
From what device are you trying to print the photos?
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So heres my problem... If I try to sync my iPhone or IPad to our computer I get an error that reads "The IPhone cannot be synced. The disk could not be read from or written to." The error comes at the start of syncing the photos. I have removed the photos from my iPhone it syncs fine, so the problem has to be with the photo library, RIGHT? The problem is iI have never had this issue before. I have my iTunes and iPhoto on a external hard drive and this has been fine in the past, but now i can not even view my photos on my iTV... ANY HELP???
Since you noticed this problem, have you shut down (powered off) and restarted your iMac?
iPhoto does the syncing for photos. Are you able to run iPhoto manually (start it up from the Dock) and access your photo library? -
Officejet 6700: how do I install Help after I have installed everything else.
1. HP Help for my unit doesnt seem to be installed on my laptop running Mac Mavericks. I had to run the CD to learn how to turn on/off 2-sided printing (duplexing). Where do I look to find whether or not Help was installed when I installed everything else?
2. If I find that it's not installed, how do I install it without going through all the other installation procedures? That is, if it's needed, can it be done separately, without disturbing the otherwise complete installation I've done?
Thank you.Hi lbondupson,
Alternatively, you may download digital copy of user guide for quick reference.
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=5058338&
*I am an HP employee*
** Please click "Accept as Solution" if it solved your problem, so others can find it **
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I have had my ipod touch 4th generation for a couple months now.... Nowhere in the manuals or help sections does it tell me how to make individual pucture files(like that already on my computer) put onto my ipod touch.... I managed to make one and I can't remember how I did it but when I have the touch hooked up to itunes and try to pick which picture files from my computer to sync, a box always opens and says that it will delete everything in the original photo library that was in there.....
Can anyone help me there has to be away, I know someone has done it but they don't live here to show me!!!!
Please and thanx in advance!!!!!!!where on my computer am I suppose to make the individual picture files and have them to upload on my ipod touch.... I do have a photo library on my computer, but in the photo tab in itunes for the ipod touch and there is nothing checked for syncing, cause when I do check it it always says its going to replace everything i have in my photo library on my ipod touch..... So how am i suppose to have it checked and have it NOT replace pictures on it????
Also I cannot make more photo albums into my ipod touch, it just replaces the one album every time....
I am very frustrated cause I have tried the manuals and the apple support help etc and nothing pertains to my exact issue.....
Please if u could elaberate I would appreciate it alot.....
thank u -
when syncing, I get an error message stating: "The iPhone cannot be synced. The disk could not be read from or written to." Any clue what that is due to. Everything but photos seem to sync fine.
I had the same problem when trying to sync my new ilPhone 4s and a fairly new iPad 2. I couldn't find anything in the forum about it. So, since my 4s was new, I called support and luckily I got a CSR with some knowledge. He at first thought it would be tough to fix but after thinking a minute he found the fix. The fix is:
Click on finder, Go, Home, Pictures, then click on iPod photo cache and drag it to trash. Now try syncing again. It worked on both of mine. No problems since. -
Since my last update for Mac OS X Lion 10.7.5 I have been unable to print to either my HP or Lexmark printers! Everything is connected but I get an "idle" message in the queue. I have "Reset printer system" and re-added these printers. No luck. Help?
Hello,
It isn't the fw in Network you want o use or look at, that's for something completely different.
My first suspect is the Power Adapter on the LaCie has gone.
At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware>Firewire, what is listed there?
Reset the Firewire bus
If your Firewire or USB isn't recognizing any device. A solution which has worked for some whose hard drive became invisible in 10.4 was simply to follow these four steps to reset the Firewire/USB bus:
1. Shut the machine down.
2. UNPLUG the power lead to the computer and any firewire/USB drive or devices.
3. leave it for 10 minutes.
4. Connect back up and reboot.
http://www.macmaps.com/firewirebug2.html -
Printing wirelessly from laptop but can't print from iPhone or iPad to officejet 6700
On the Officejet 6700 I have it set up to print wirelessly from my laptop, but it does not print from the iPhone or iPad. It locates the officejet and says it's preparing to print and even appears that it is going to print, but nothing prints. Thoughts?
Hi there, take a look at this support docuemnt for the AirPrint solution for printing from Apple mobile devices. In particular read the sections titled "What if a 'No AirPrint Printers Found' message displays on my Apple device?" and "What if I experience problems when I try and use AirPrint?"
Follow the suggested trouble shooting steps in the order listed and post back if you're still having problems.
Best.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee. -
Please anybody can help me with installation of HP officejet 6700 on MacBook Air.
It stopped working, I could not find printer to connect, therefore I had to delete but I cannot install back again.So the printer is no longer shown in the System Preferences > Print & Scan window? If you haven't already, you can power the printer off and on, then try to set up the wireless connection again and see if MBA recognizes the printer.
You'll need to provide us with more info so we can try to help. -
OfficeJet 6700 - "Unable to communicate with printer" message after install
I am on a hybrid network with Windows 7, 64-bit. Printer is hard-wired to the router (ethernet) but laptops are wireless. Installation doesn't allow for a hybrid option, just wireless or wired, so I installed as wired.
I just installed the OfficeJet 6700 - installed OK. I also updated software/firmware during the install process.
Windows' "Devices & Printers" recognizes the HP as being installed.
Printer is able to produce the network configuration page, etc. so we know the printer is functional, but when I try to print I get an "Unable to communicate with printer" message.
Windows' "Devices and Printers" troubleshooter thinks the driver is not installed, but as I mentioned, I just installed software from the CD.
UPDATE: I was able to install & print without problems on my wife's Win7, 64-bit laptop. Something about mine seems to be the issue. Also, HP Print & Scan Doctor reports that everything checks out OK, but when I try to print a test page at the end of the good doctor's diagnosis, I am still "unable to communicate with printer."Sorry this is so long, but I tried to be through in my testing.
Followed your suggested steps.
I had previously set a static IP address, but just to be thorough, re-set it again with the same address.
I unplugged the USB cord from the laptop.
I began with the device labeled "HP OfficeJet 6700 (Copy 1)," which was set as the default printer.
After entering the IP address & clicking Next, it searched the network and returned this message:
Additional port information required
The device could not be identified.
The device is not found on the network. Be sure that:
1. The device is turned on.
The network is connected.
The device is properly configured.
The address on the previous page is correct. (re: the page where the IP address is entered)
If you are sure the address is correct, select the device type below.
I selected Standard (Generic Network Card) and clicked Next.
Summary dialog appeared and I clicked Finish.
Clicked OK/Apply.
Attempted to print. Like before, it sent the file to print queue - then nothing.
Right-clicked on the "Copy 1" device and selected Troubleshoot. Returned the message: Make printer "Fax HP OfficeJet 6700 the default printer" - even though this copy is already the default printer. (Usually when the original copy is set as the default, this copy is automatically re-named "Fax HP OfficeJet 6700.") I chose "Apply this fix."
Summary page said "Troubleshooting has completed." I closed the troubleshooter and attempted to print. I closed the Devices & Printers window so it could refresh. Re-opened Devices & Printers. Now the default printer is named "Fax HP OfficeJet 6700." The other device is grayed out and is simply named "HP OfficeJet 6700."
Attempted to print. (I'm testing w/ Notepad and .txt files)
I have 3 choices in the Notepad's printer dialog box but only 2 devices showing in the Devices & Printers window:
~ "Fax HP OfficeJet 6700" - This is the default printer in the Devices and Printers window. I clicked on Print & rec'd an error message: "Send Fax - HP Officejet 6700. There is a problem communicating with the Printer. Check your USB connection & verify that the printer is ready." Notepad's print dialog box shows status as Offline. I canceled all documents in the print queue.
~ "HP OfficeJet 6700." When I choose this printer option, Notepad's print dialog box shows status as "Paused - Offline." I clicked on "Print" anyway, and like before, it sent the file to print queue - then nothing. This is the printer that shows as grayed out in the Devices & Printers window. I canceled all documents in the print queue.
~ "HP OfficeJet 6700 (Copy 1)." There is no printer by this name in the Devices and Printers window even tho' it shows in Notepad's print dialog box. Notepad's print dialog box shows status as "Ready." In Devices & Printers, when I right-click on the one labeled "Fax OfficeJet 6700" (the default device) and choose "See what's printing," 2 HP devices are listed - the one labeled "Copy 1" and the one labeled "Fax." I clicked on "Print" and like before, it sent the file to print queue - then nothing. I canceled all documents in the print queue.
I plugged in the USB cord again and re-ran the same series of tests.
~ "Fax HP OfficeJet 6700" - This is still the default printer in the Devices and Printers window. Notepad's print dialog box shows status as "Ready." The fax window opened, waiting me to enter the recipient's name, add a cover sheet, etc. I closed the fax window. The .txt file was in the print queue for the "Fax" device, so I canceled all documents in the print queue.
~ "HP OfficeJet 6700." When I choose this printer option, Notepad's print dialog box shows status as "Paused - Offline." I clicked on "Print" anyway, and like before, it sent the file to print queue - then nothing. This is grayed out in the Devices & Printers window. I canceled all documents in the print queue.
~ "HP OfficeJet 6700 (Copy 1)." Again, there is no printer by this name in the Devices and Printers window even tho' it shows in Notepad's print dialog box. This is one of 2 choices in the device labeled "Fax" - the default device. Notepad's print dialog box shows status as "Ready." I clicked on "Print" and like before, it sent the file to print queue - then nothing. I canceled all documents in the print queue.
Next, I used the printer's touch screen interface and turned the wireless connection off, leaving the USB cord plugged in.
~ "Fax HP OfficeJet 6700" - Status: Ready. The fax window opened, same as before. I closed the fax window & canceled all documents in the print queue.
~ "HP OfficeJet 6700 - Status: Paused - Offline. I clicked on "Print" anyway, and like before, it sent the file to print queue - then nothing. This one shows as grayed out in the Devices & Printers window. I canceled all documents in the print queue.
~ "HP OfficeJet 6700 (Copy 1)" - Status: Error. I clicked Apply, then Print. Again, this is one of 2 choices in the device labeled "Fax" - the default device. Like before, it sent the file to print queue - then nothing. I canceled all documents in the print queue.
Reconnected to the wireless network & verified that the IP address had not changed.
Tried again to print using "HP OfficeJet 6700 (Copy 1)" - Status: Ready. I clicked Print and again, it sent the file to print queue - then nothing. This is still listed as one of 2 choices in the device labeled "Fax" - the default device." Like before, I canceled all documents in the print queue.
Next, I right-clicked on the one labeled "Fax OfficeJet 6700" (the default device) and choose "See what's printing" and selected the device labeled "HP OfficeJet 6700 (Copy 1)." In the print queue window, when I click on "Printer, one of my options is "Set as Default Printer." As soon as I did that, the device in the Devices & Printers window was renamed as "HP OfficeJet 6700 (Copy 1)" - no longer named "Fax." I tried to print again. Once again, file was sent to the print queue but never printed. -
Apple devices will not print to Officejet 6700 including MacBook Pro and iPad
I am trying to help someone set up their MacBook Pro and iPad to be able to wirelessly print to their Officejet 6700. I recently set them up with a new Apple Airport Extreme for their router. The printer connects fine to the wireless network. Everything during the install process for the printer goes well, the MacBook easily sees the printer. The correct driver is installed. They also have a Windows 7 laptop that prints instanteously and has no issues whatsoever.
When I try to print from the Mac, nothing prints. I open the print queue and it shows "Printing - connected to printer..." and nothing ever comes of it. When trying to print from the iPad, it can see the printer and I select it. However, after telling it to print, the dialogue box just says "Connecting to Printer" and it never does - it just times out.
Things I've tried:
Everything in this article that is related to Macs (10.8).
Resetting the printing system on the Mac.
Resetting the printer to default settings.
Setting the static IP of the printer through the printer settings.
Setting the IP of the printer through the Airport Utility (after changing the printer to automatic).
Rebooting the Mac after each attempt to remove the printer and before adding again.
Using the official HP Officejet 6700 driver.
Using the Airprint driver.
Other info:
I can successfully ping the printer's IP address from the MacBook Pro.
I can easily see the web setup page for the printer both through the printer settings and by entering the IP address.
The printer is only about a month old.
They bought this printer because the previous one was having problems printing from all of their devices wirelessly. That was with a router from their previous ISP.
At this point, I'm completely stumped as to why the printer will not print from these Apple devices. We've dealt with every issue that could be causing it: the network, the printer, and the MacBook itself. I've looked online and can see no issues with people not being able to print to a wirelessly connected printer to an Airport Extreme. I've seen some issues when the printer is plugged in via USB to the Airport Extreme, but that is not our setup.
Any help would be greatly appreciated!!!!
This question was solved.
View Solution.Thank you very much for your help @Sunshyn2005!!!!! I think we're good to go now!
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How do I re-enable built-in networking on Officejet 6700 premium printer?
I inadvertently, and stupidly, turned OFF the built-in networking from within my Officejet 6700 premium AiO web-based administrator console. Now I cannot manually reset it from the controls on the printer itself. I get a message informing "Built-in network capabilities have been disabled. Contact your network administrator or the person who set up the printer." Well, that person is me. I cannot find instructions telling how to re-enable the built-in network capabilities.
My OS is WIN7. The printer was working OK before I messed with it.
Can anyone offer advice regarding this problem?
Thank you.
This question was solved.
View Solution.Distinquished (and snarky) Professor.
Thank you for your attempt to assist, but your response was not only condescending - "Did you read the manual??? I downloaded it and read it. Turn the wireless radio on and off" - but totally not helpful. The intro to your reply makes you sound to be an arrogant high school teen who thinks she has every answer unknown to adults.
Some of us are not technilliterate. I certainly DID read the manual and attempted every option I thought might work. The problem, if you read my problem post, was that I inadvertently clicked OFF the Connectivity Built-in Network capabilities from within the EWS. That made it impossible for my printer to connect to the network via cable or wireless. When I attempted to find a solution at the printer control display itself, by going Setup > Network > Restore Network Defaults, but, instead of the "Restore Network Defaults, it presented the message I posted informing that Built-in network capabilities were disabled, which is what I already knew and wanted to resolve. I needed to find a way to reset to Out-of-the-Box settings. Nothing in the manual provided, nor could I find online, this answer.
Fortunately, my printer was still under warranty (HP apparently wont chat if you aren't under warranty, unless you pay them for the service). I was able to chat with an HP Rep who Identified herself (maybe himself ... Who knows?) as "Jasmine". Jasmine was very helpful. But, although I had specifically identified to her the problem is that I lost network connectivity due to carelessly turning off built-in network capabilities of the printer from within its EWS, Jasmine still had to spend time running through her HP requied first-line Help Representative script. She spent about fifteen minutes remote assisting and checking out every possible "other option" before she concluded with these precious words, "The problem is that your printer has lost network connectivity. I am going to give you some instructions to follow so we can reset the printer to Semi-full restore." I received her instructions and followed them precisely. Very easy. When I asked her why these instructions are not published by HP somewhere for customers to access, she informed that they are "secret Advanced instructions" (I think she was being a little silly). ...
Following, for you Distinquished Professor (so you don't need to be snarky with others) and for all other fellow technophiles out there, is Jasmines "secret Advanced instructions" as she wrote the on the chat. I have provided some interpretation at the end. Do note, if you (not specifically you Distinguished Professor, but every other "you" out there) don't have some good idea of what you are doing, getting off the path by which these instructions lead can get you into more difficulty with your printer than that by which you began the journey.
Jasmine: Please follow the below steps:
1. Touch this curve icon 4 times though it is not highlighted
2. When you do it, you can see Support menu on the printer LCD screen.
3. Once you see the Support Menu on the printer touch OK use the right arrow key next to the printer LCD screen to see Reset Menu.
4. Now, touch OK then use the right arrow key next to the printer lcd screen to see Semi Full.
5. Touch on Semi-Full option.
6. The printer will turn OFF
7. Power it back ON. It will initialize itself.
8. Please follow the onscreen steps.
Helpful interpretations:
Regarding #1. The “curve icon” is the left curving return icon located at the left side of the printer’s control panel touch sensitive display window, but outside the display window. It is lit when the menu can be returned back a page, but unlit when at Home screen. This is actually a hardware button, not touch sensitive, so pressing it, even when not lit, creates and action signal. When the display is at the Home state, the return button is unlit, but pressing it four times will generate a menu option for Support Menu on the display.
Regarding #3. The "right arrow" is the forward page button located to the right outside the display screen. Like the return button, it also is unlit unless it can perform an action related to what appears on the display. Press the forward page arrow until the displayed menu option changes to Reset Menu. Select this option to perform step #4.
Successfully following Jasmine's instructions will restore the HP Officejet 6700 Premium AiO to its out-of-the-box-new settings. Note that Jasmine specified "Semi-Full" restore, not "Full" restore. A full restore will take the printer back to it basic out-of-the-factory state. This state will require significantly more settings and configurations work afterward than with which most of us would like to deal. Out-of-the-box state will cycle through everything as it did when you first pulled the printer out of the box new and set it up yourself. Do note, any custom settings will be lost. Passwords, however, are retained in a Semi-Full restore.
Hope this information helps everyone else who may be having similar difficulties or just need to know how to restore your printer back to Out-of-the-box-new state. -
OfficeJet 6700 Printing on MacBook & iMac
Our OfficeJet 6700 has been printing great with a wireless connection on our Windows PC for a year. However, we just purchased a new MacBook and iMac and are having problems. The operating system on both is OSx10.9. When we first set up the printer on the new computers, they prompted us to install new drivers, which we did. They will print, but we have to turn the printer off and then back on for each separate print job. I have tried turning everything off and then back on incuding the wireless router, but it still does the same thing. Any suggestions would be appreciated.
Belkin routers do not support Macs very well.
Try this: get into the router settings and disable the ICMP Protection (to enable Bonjour).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP -
Officejet 6700 very slow to print does not scan to Imac
I just purchased a new officejet 6700 from Costco it takes at least 10 min to print if at all and does not scan to Imac the current osx is snow leopard 10.6.8 using an airport time machine as a my wireless router / backup I have charter internet with ARRIS modem model # TM502G its also very slow to run any functions in the hp utility I did notice that the home network ip and printer ip are different don't know if that is an issue or not any help would be appreciated thanx.
Hello kennethburland,
Welcome to the HP Forums! I understand your concerns with your Officejet 6700 Premium.
What program are you printing from? Do you notice this issue occur from using multiple program(s)?
Please follow this entire HP document on Slow Printing. Make sure you choose your correct operating system.
You did indicate that your printer's IP address and your home network are different. The first three numbers of the IP address should be the same, but the last number(s) should be different. Please reference this HP document on Wireless Basic.
Are you receiving any error message indicating why you are unable to scan a document to your computer?
If you are receiving a "Connection Error", then please follow this HP document here. If the scanning software isn't responding, then follow this HP document here.
Please inform me your troubleshooting steps.
I worked on behalf of HP. -
Hp officejet 6700 premium printer-printer failure
I bought a HP officejet 6700 premium a month ago. I installed the printer and it printed ok. But after a few day of use, it suddenly stopped printing and gave a Printer Failure massage on the front control panel. The message says: There is a problem with the printer or ink system. Turn printer off then on. If problem persists, contact HP. I have checked all ink cartridges. They seem all ok (I have only print less than 10 pages since installed). I have turned power off and on several times but did'nt work. I have searched all over the HP website for help, but still can't find a solution for my printer problem. I deeply appreciate, if someone can help me or give me directions to make my new printer works again. Thanks.
P.S. my laptop computer has Winders 7.
ns42Did you get an answer? I think the problem lies with the blue print head with the gold pins, they get bent when you change out printer cartridges. Several folks have had this problem. I watched a youtube video of repairman saying both the 6600 and 6700 printer had this problem until HP changed the print heads. I am still fussing with HP about this but I am pretty certain I won't get any relief. Good luck
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Wireless printing problem in home network officejet 6700
1.HP Officejet 6700 Premium
2. not applicable(multiple operating systems. windows 7 and OS Lion)
3. My printer is connected to my house's wireless network and has accessibility to the internet, but when I try wireless printing from my iphone, ipad or macbook pro the printer "can not be seen". Saying " no air printers available".
But if i unplug the printer's power and plug it back in, when it just gets connected to the wireless network again I am able to "see" the printer for a brief moment and thus I'm able to print. But a little while later disappears again.
What can I do?Hi antoniotineo, take a look at this document for suggested solutions to the problem you're describing. Work down through them in sequence and see how you get on.
Hope this helps you get your problem solved.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.
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