Everything on my macbook 5.1 was erased and then the person who erased it could not find start up disc to reinstall. i called apple and gave them the serial number and they sent me leopard os 10.5 which is what originally came with the computer. not work

i was given a macbook 5.1 by my mom, being nice, she erased everything on it, but then could not find the original start up disc. i called apple and had the serial number and said that leopard 10.5 was the operating system that orginally came with it, so i bought it. when i got it,i turned on computer, put in dvd, and immediately shut it off, then turned it back on while pressing letter c. (they told me to do this) i can hear the disc turning but alls i get is blank screen then it shuts down, and restarts. nothing ever shows up on the screen. did i get a wrong disc? should there be something different than just the mac os x leopard 10.5 to get this computer to work again?? thanks for your help!

It means what it says. The "computer person" formatted it wrongly/ unsuitably. it needs to be formatted again.
Error "Case-sensitive drives not supported" or similar install error | Mac OS
Mylenium

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Whenever I need my regular adobe reader it is over ridden by adobe CS5 wanting me to give them a serial number and install or buy. I want my old reader. Can you help?

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Select the tutorial, CMD+I, select Adobe Reader as the app to open the file, and select Change All.

HT1338 where can i get replacement discs of the operating system ...that originally came with my md311 17" macbook pro?

where can i get replacement discs of the operating system ...that originally came with my md311 17" macbook pro?

Call Apple and give them your serial number and they will send you the disks for a nominal charge.

So I bought a Used copy of final cut pro 7, but i cant use it because I need a serial number and the serial number that came with it doesn't work. What do I do?

I bought my copy from ebay and when i got it I installed it, but every time i click on final cut pro 7 it asks for a serial number and when i put the on that came with it, it tells me it an invalid serail number. It is kinda making me want ti throw my mac out the window and just stick with windows.

First, find out if you bought an "Upgrade" version, or a "Full" version.
If you have an "Upgrade" version, it will require two serial numbers to work - first, the serial number of the last "Full" version you are upgrading from, then the serial number of the "Upgrade" software you are installing.
If you have bought a "Full" version, see this KB article with help entering serial numbers in the Pro Apps:
http://support.apple.com/kb/TS2005
MtD

I have a white Macbook 2009 on OSX Lion. It came with the OSX Snow Leopard CD, I erased the HDD and am trying to install the OSX from disc but am getting "cannot install OSX from disc" message. What can I do?

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I want to sell my MBP. How do I completely erase my 2007, 17-inch Macbook Pro that is currently running Snow Leopard. I DO NOT HAVE THE ORIGINAL DISK THAT CAME WITH THE BOX ANYMORE.

I want to sell off my old MacBook Pro and do not want any of my old stuff on it for the next person to fool around with. I'd like a clean-slate for the next guy/gal. It's a 17-inch that I purchased back in '07. It is currently running Snow Leopard after I installed it myself about two years ago. I DO NOT HAVE THE ORIGINAL DISK THAT CAME WITH THE LAPTOP IN THE BOX.

raeusebio32 wrote:
I DO NOT HAVE THE ORIGINAL DISK THAT CAME WITH THE LAPTOP IN THE BOX.
No problem, stick in your 10.6.3 Snow Leopard retail disk you used to upgrade from 10.4/10.5 with
If you don't have this disk anymore, you can order one online at Apple.com for $29, they don't sell it in the physical stores.
http://store.apple.com/us/product/MC573Z/A
Reboot holding the c or option key down to boot from the disk, select Disk Utility from under the Utilities menu on the second screen (first is language selection)
Now select your boot drive on the left with the drive makers name and disk size and click Erase > Security Option > Zero All Data and click Erase
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Now quit and you will be back in the installer window, install 10.6 and it will reboot to the "Welcome Video" you can choose to press the power button down and do a hard shutdown, the computer will boot again to this video for the next owner.
If you need even more security in your data deletion efforts I suggest you read this
How do I securely delete data from the machine?

I had to delete everything on my computer and install the operating system again , but I had to install Snow Leopard because it was the cd that came with the computer when I bought it. The problem is that I had already paid for the OS Lion and even h

I had to delete everything on my computer and install the operating system again , but I had to install Snow Leopard because it was the cd that came with the computer when I bought it. The problem is that I had already paid for the OS Lion and even had upgraded to the Mavericks . I do not think it's fair to have to pay again and I would like to upgrade my operating system without having to pay again for the same system.

Hi anatuta,
Thanks for visiting Apple Support Communities.
It sounds like you are trying to upgrade your Mac to a newer version of OS X, after completing a fresh install of Snow Leopard.
If you have already purchased and downloaded OS X Lion and Mavericks, you should be able to find these items in the Purchased section of the Mac App Store.
You may find the steps in this article helpful with finding the items:
Mac App Store: Finding your purchased apps - Apple Support
If you do not see the items in the Purchased section, they may be hidden:
Hide and unhide purchases in the Mac App Store - Apple Support
All the best,
Jeremy

HT3798 my iPod was originally connect to an old HP. The HP has since died and now I own a Macbook pro. I want to transfer the music from my iPod (originally synced with the HP) to my Macbook Pro. Is this possible without losing the music on my iPod?

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B-rock

HT4528 Hello, I tried updating my twitter yesterday and it's has been saying "waiting" since 4pm yesterday. Today I went to the apple the store and we tried every method to try to fix it but it couldn't be fixed and they sent me to you guys. Any idea what

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They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number doesn't work, not surprisingly, but they don' t seem to care. I have tried the chat line and have waited for almost a day with no response.

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Look here
Order product | Platform, language swap

I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?

I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?

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Backup, backup, backup
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1 copy off-site (protects against theft, fire, and natural disaster)
More backup copies are even better.
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Hello. I have a macbook pro 2011 that originally came with os lion (on the computer not a disk). What I did was I downloaded Os Mountain lion. There was nothing wrong with it but I just feel the battery life is too short. So what I did was I tried to do s

Hello
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Boot to the Recovery HD:
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Erase the hard drive:
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Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Kappy, a pretty wonderful and very knowledgeable man, has tip for that which I have copied and pasted above

HT1444 How can I upgrade the OS on my 5 year old MacBook Pro 17. It is currently running 10.4 (Tiger). I have an IMac 27 running Lion but have Snow leopard discs which came with the purchase. Can these be used to upgrade?

How can I upgrade the OS on my 5 year old MacBook Pro 17. It is currently running 10.4 (Tiger). I have an IMac 27 running Lion but have Snow leopard discs which came with the purchase. Can these be used to upgrade?

Buswab wrote:
How can I upgrade the OS on my 5 year old MacBook Pro 17. It is currently running 10.4 (Tiger). I have an IMac 27 running Lion but have Snow leopard discs which came with the purchase. Can these be used to upgrade?
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Pete

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Everything on my macbook 5.1 was erased and then the person who erased it could not find start up disc to reinstall. i called apple and gave them the serial number and they sent me leopard os 10.5 which is what originally came with the computer. not work

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