Everything's dashboard?

I swore to my mother that Mac's were better than PCs. She finally caved and bought one from Best Buy. She bought the store service which they said would "optimize" her computer for her, whatever that means. She went and picked it up after this optimization and now that she has plugged it in, it's all screwed up.
When she clicks on Mail, Safari, IChat, Finder- anything- even the apple icon in the top left hand corner, all that opens is dashboard. (She sees widgets)
Has the store messed up or has she done something wrong?

Hi Kathryn: It sounds, from your description like the primary mouse button (left) has been set to display Dashboard. I have my middle mouse button set as the "dashboard" button. It may be as simple as checking the properties for the various buttons on the mouse..
Hope this helps
Stedman

Similar Messages

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    I have same problem. How you solved the problem? Could you provide the instruction?
    I exported the Dump file without any problem, but when I tried to import it to different instance, I got this error message.
    ORA-39125: Worker unexpected fatal error in KUPW$WORKER.PUT_DDLS while calling DBMS_METADATA.CONVERT []
    ORA-06502: PL/SQL: numeric or value error
    LPX-00007: unexpected end-of-file encountered
    ORA-06512: at "SYS.DBMS_SYS_ERROR", line 95
    ORA-06512: at "SYS.KUPW$WORKER", line 6235
    ----- PL/SQL Call Stack -----
    object line object
    handle number name
    2DF0B4B4 14916 package body SYS.KUPW$WORKER
    2DF0B4B4 6300 package body SYS.KUPW$WORKER
    2DF0B4B4 12279 package body SYS.KUPW$WORKER
    2DF0B4B4 3279 package body SYS.KUPW$WORKER
    2DF0B4B4 6889 package body SYS.KUPW$WORKER
    2DF0B4B4 1262 package body SYS.KUPW$WORKER
    2EC3C9F8 2 anonymous block
    Job "SYSTEM"."SYS_IMPORT_SCHEMA_04" stopped due to fatal error at 13:24:12
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    Edited by: user9532474 on Jul 24, 2009 12:49 PM
    Edited by: user9532474 on Jul 24, 2009 12:52 PM

  • Schedule Dashboard & Deliver as a single PDF

    Is it possible to schedule a dashboard & deliver the dashboard in a single e-mail with a single attachment on a regular basis?
    Thanks,
    Dinesh.

    Based on the context when iBots are available, I assumed that you can create iBots only at the report level. I can start at that level, but clear everything & select dashboard as a delivery content (this is what determines what gets refreshed & delivered). Please confirm my take-away.
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    Thanks,
    Dinesh.

  • Click on OBIEE Dashboards- OBIEE login screen pops

    Hi All,
    We have OBIEE version 10.1.3.3.3 on Windows Server 2003 R2. Its a clustered environment comprising of 2 web servers, 2 App servers and 2 scheduler servers.
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    No, I am an administrator. I too have same problem. I tested everything on dashboard/answers. everything else is working find but dashboard tabs are not working.
    Edited by: Jay on Sep 21, 2011 11:29 AM

  • Downloading dashboard

    A fews weeks ago my dashboard stop working and then disappeared from my HD. I also a had a few other small problems i.e proformance issues, after I tried to fix many times I gave up and blanked my HD and reinstalled everything, but dashboard did not install with the reinstall. So my question is, where if anywhere can I download just the dashboard app.
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    Nevermind

  • How do I repair my desktop AND dashboard after everything else failed?

    Hello,
    I tried finding a thread with my problem here on MacSupport, but those solutions didn't work and weren't exactly my laptop problems.
    I'm using a 2010 MacBook Pro.  I had recently updated to the Maverick OS, and the only real problem I was experiencing was some lag in starting up, loading up programs, switching between my desktops, etc.  It wasn't a bother.
    However, starting a week or two ago, my laptop would just freeze while I was studying, listening to Pandora.  In which case I'd have to hard reset my laptop.  This happened at least once a day.
    Just yesterday (Dec 6), as I finished taking my exam (using ExamSoft/SofTest - required by the school) my laptop froze.  I again had to hard reset.  The laptop was operational, but I noticed two big problems after I left the test site:
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    My desktop is unresponsive.  I can't click, drag, select, right click, create a new folder, and all my icons have disappeared.  However, when I spotlight my Desktop folder, all my programs, files, and shortcuts are still there.  It's a bit inconvenient to search, open Desktop, and then open the file I need to.
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    What I tried
    I did as much reading up as I could afford (I still have 1 exam before the end of my term), and the posted solutions both here and elsewhere haven't been satisfactory for the issue I'm experiencing.
    Relaunched Finder
    Restarted the laptop
    In System Preferences, Dashboard was "Off," switched that to "As Overlay," and "As Space," and it reverted to "Off"
    Moved Dashboard app icon from Applications to the dock, clicked it, right clicked it
    Mission controlled (hot corner) from the desktop to add more desktops and hopefully add back Dashboard (I was getting a bit desperate)
    In Disk Utility: I verified the Disk and then repaired the Disk.
    In Disk Utility: I verified the Disk permissions and then repaired the Disk permissions.
    I updated from OSX Maverick to OSX Yosemite.
    Kept the laptop off overnight (6 hours)
    And many other things like CtrlR/S during rebooting
    Reboot as Safe Mode
    One of the things I read about that I haven't done is Archive and Reformat, and I really don't want to do that, especially at this time.
    Additional Info
    When I created a new account, I was able to FINALLY "right click" from my Trackpad (I don't have a mouse), and create a new folder on the desktop!  However, Dashboard would STILL not work.  And of course none of my files and programs are in the second account.
    I fly home in 4 days from med school so that I can finally go to my Mac store in Cali, but I'd like to try get this seemingly small technical error fixed.

    Hello,
    I tried finding a thread with my problem here on MacSupport, but those solutions didn't work and weren't exactly my laptop problems.
    I'm using a 2010 MacBook Pro.  I had recently updated to the Maverick OS, and the only real problem I was experiencing was some lag in starting up, loading up programs, switching between my desktops, etc.  It wasn't a bother.
    However, starting a week or two ago, my laptop would just freeze while I was studying, listening to Pandora.  In which case I'd have to hard reset my laptop.  This happened at least once a day.
    Just yesterday (Dec 6), as I finished taking my exam (using ExamSoft/SofTest - required by the school) my laptop froze.  I again had to hard reset.  The laptop was operational, but I noticed two big problems after I left the test site:
    Problems
    My desktop is unresponsive.  I can't click, drag, select, right click, create a new folder, and all my icons have disappeared.  However, when I spotlight my Desktop folder, all my programs, files, and shortcuts are still there.  It's a bit inconvenient to search, open Desktop, and then open the file I need to.
    My widgets along with my Dashboard has disappeared!  I had some pertinent info regarding my classes in my notes, but I have no way to access them.  Before I would just 3 finger swipe to the far left, hot corned, of F4'd to access my dashboard.  Not anymore.  Mission Control from System Preferences shows Dashboard as "Off" no matter how many times I change it.
    What I tried
    I did as much reading up as I could afford (I still have 1 exam before the end of my term), and the posted solutions both here and elsewhere haven't been satisfactory for the issue I'm experiencing.
    Relaunched Finder
    Restarted the laptop
    In System Preferences, Dashboard was "Off," switched that to "As Overlay," and "As Space," and it reverted to "Off"
    Moved Dashboard app icon from Applications to the dock, clicked it, right clicked it
    Mission controlled (hot corner) from the desktop to add more desktops and hopefully add back Dashboard (I was getting a bit desperate)
    In Disk Utility: I verified the Disk and then repaired the Disk.
    In Disk Utility: I verified the Disk permissions and then repaired the Disk permissions.
    I updated from OSX Maverick to OSX Yosemite.
    Kept the laptop off overnight (6 hours)
    And many other things like CtrlR/S during rebooting
    Reboot as Safe Mode
    One of the things I read about that I haven't done is Archive and Reformat, and I really don't want to do that, especially at this time.
    Additional Info
    When I created a new account, I was able to FINALLY "right click" from my Trackpad (I don't have a mouse), and create a new folder on the desktop!  However, Dashboard would STILL not work.  And of course none of my files and programs are in the second account.
    I fly home in 4 days from med school so that I can finally go to my Mac store in Cali, but I'd like to try get this seemingly small technical error fixed.

  • SLOW macbook white - exposé, dock, dashboard, everything!

    I've always been wondering why my mac gets relatively slower than I expected. It has 512 MB of ram, and recently I've been thinking whether I should get a 1 GB chip to replace one of my built-in 256's.
    I've read these claims from apple that it's supposed to run like 5x faster than the ibook or powerbook. But I have this feeling that my friend's older powerbook runs even faster on the same amount of ram. I'm the type of person who likes opening a large number of programs at the same time, and that just doesn't work with my macbook right now.
    I especially hate how the dock's magnification feature gets too slow sometimes. Exposé and the dashboard also work slower than usual at times. Another major problem is Microsoft Office, which I understand is still running under Rosetta. I've also tried using Adobe CS2, but it was simply impossible so I had to uninstall it. Right now I'm using Chocoflop, a universal freeware version of photoshop.
    Do you think upgrading to 1.25 GB would solve all of these problems? It will cost me a lot, so I'd like to try out any other possibilities for now.
    Macbook White Intel Core 2 Duo 1.83 Ghz   Mac OS X (10.4.8)  

    Ditto!!
    The reason I bought a macbook in the first place was because everyone who owns a mac raves about the speed and ease of use and the fact that you can open lots of programs and keep them open.
    This macbook has slowed down, frozen, restarted and generally caused me more frustration and hasel in the 2 weeks that I have owned it than my poor quality Dell laptop ever did.
    A waste of money buying the mac??? I really hope not!
    It makes me extremely grumpy to think that I now need to spend extra money to upgrade a brand new product only to get it to run like it should!
    Boo!!
    MacBook2,1 Mac OS X (10.4.8)

  • Xcelsius Engage: Issue with dynamic visibilty of data in dashboard

    Hi,
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    A       On-Time   76.7         82.92                  111.50       109.50             -1                    -1
    B       Delay       73.70       80.00                   79.75        77.75             -1                     1
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    1. Changed the order of KPIs - issue persists
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    3. Decreased the amount of data to be loaded - issue persists ( though at max we are loading data for 2000 rows)
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    We are on the latest Xcelsius patch ( patch 3).
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    Thanks in advance for your time.
    Best Regards,
    Bansi.

    How many total rows are you dealing with in your spreadsheet?
    -Dell

  • Creating New Dashboard Packages for SAP Business One

    Hi Experts,
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    http://businessone91:8080/B1iXcellerator/exec/ipo/vP.001sap0004.in_HCSX/com.sap.b1i.vplatform.runtime/INB_HT_CALL_SYNC_X…
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    Emitted HTTP-Code:
    500 - Internal Server Error
    Internal Reason:
    Server side cannot respond your request (No scenario step (vBIU) assigned for step for sender system (SysId) [0009] [incoming identifier = 'io'])
    Recommendation:
    Check for the correctness of your activity or environment or ask your system-administrator for further help.
    tid
    TID: 15031009242239306682A9FEA29322F6
    Full Internal Error Message:
    com.sap.b1i.xcellerator.XcelleratorException: XCE001 Nested exception:
    com.sap.b1i.bizprocessor.BizProcException: BPE001 Nested exception: com.sap.b1i.utilities.UtilException: UTE001 Nested exception: com.sap.engine.lib.xml.util.NestedException: Server side cannot respond your request (No scenario step (vBIU) assigned for step for sender system (SysId) [0009] [incoming identifier = 'io'])
    Log-ID:
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    Hi David,
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  • My Mid 2007 24" iMac has been a bit laggy on Yosemite and getting worse every day, so I went to the Apple Support pages on Apples website looking for help and thought I'd found some. This is what I did and it made everything 100 times worse :(

    So here is what I found and what I did to try to alleviate the RAM eating upgrade named Yosemite. This guy has helped quite a few people, you can read all the comments and I gave it several tries this morning.
    Oct 23, 2014 10:59 AM
    I post this hoping to help those users who, like me, are experiencing high CPU usage and massive memory leaking with OS X core services and apps, leading to slow performance and battery drain.
    I've tried everything mentioned, but found the right combination of steps to follow. I've tried this with seven different Apple computers, including mine, and has worked well so far. I applied this method yesterday to give these process a 24 hour window to fail again, so far everything good.
    First step: disconnect any external or secondary monitors, if any is present. The video memory allocation leak can also happen if you have a system with an integrated card, like Intel, with no external monitors attached.
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    Guide of how to access Safe Mode: OS X: What is Safe Boot, Safe Mode?
    Third step: From Safe Mode turn off your machine again and reset your System Management Controller (SMC). There are different methods, depending on machine, to do this. To know what method applies to yours read the following guide.
    Intel-based Macs: Resetting the System Management Controller (SMC)
    Fourth step: Once your machine completes a full boot after resetting the SMC turn it off again and reset your PRAM (THIS IS THE MOST IMPORTANT STEP, BUT THE PREVIOUS ONES ARE ESSENTIAL FOR THIS ONE TO WORK). The PRAM stores small bits of data that indicate our Apple computer how to interact with the devices connected to it, including monitors and video cards. It also affects software.
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    More info about PRAM: OS X Mavericks: Reset your computer’s PRAM
    Voila, reconnect your external displays and enjoy your system.
    Message was edited by: Luis_Mercado
    MacBook Air, OS X Yosemite (10.10)
    So here is my EtreCheck report that is a bit above my head but anything in red isn't good I'm sure. I'd really appreciate some friendly advice
    EtreCheck version: 2.0.11 (98)
    Report generated  at
    Hardware Information: ℹ️
      iMac (24-inch Mid 2007) (Verified)
      iMac - model: iMac7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      6 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR2 SDRAM 667 MHz ok
      BANK 1/DIMM1
      2 GB DDR2 SDRAM 667 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      ATI,RadeonHD2600 - VRAM: 256 MB
      iMac 1920 x 1200
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 2:34:25
    Disk Information: ℹ️
      WDC WD3200AAJS-40RYA0 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Data (disk0s2) /  [Startup]: 319.21 GB (230.04 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
      VIA Labs, Inc. USB2.0 Hub
      Generic USB Storage
      Western Digital My Passport 0824 2 TB
      S.M.A.R.T. Status: Verified
      EFI (disk2s1) <not mounted> : 210 MB
      Passport Slim (disk2s2) /Volumes/Passport Slim : 2.00 TB (1.62 TB free)
      VIA Labs, Inc. USB2.0 Hub
      Apple Inc. Built-in iSight
      Apple Inc. Bluetooth USB Host Controller
      Logitech USB Receiver
      Apple Computer, Inc. IR Receiver
    Firewire Information: ℹ️
      WD Passport III 800mbit - 800mbit max
      S.M.A.R.T. Status: Verified
      EFI (disk1s1) <not mounted> : 210 MB
      Passport (disk1s2) /Volumes/Passport : 499.76 GB (370.05 GB free)
    Gatekeeper: ℹ️
      Anywhere
    Kernel Extensions: ℹ️
      /Library/Extensions
      [not loaded] com.lge.driver.LGAndroidmdmcontrol (4.15 - SDK 10.10) Support
      [not loaded] com.lge.driver.LGAndroidmdmdata (4.15 - SDK 10.10) Support
      [not loaded] com.lge.driver.LGAndroidndiscontrol (4.15 - SDK 10.10) Support
      [not loaded] com.lge.driver.LGAndroidndisdata (4.15 - SDK 10.10) Support
      [not loaded] com.lge.driver.LGAndroidrndis (4.15 - SDK 10.10) Support
      [not loaded] com.lge.driver.LGAndroidserial (4.15 - SDK 10.10) Support
      [not loaded] com.lge.driver.LGAndroidusbbus (4.15 - SDK 10.10) Support
      /System/Library/Extensions
      [not loaded] com.devguru.driver.SamsungComposite (1.4.26 - SDK 10.6) Support
      [not loaded] com.markspace.iokit.IOMissingSyncMassStorage (199) Support
      [not loaded] com.markspace.missingsync.palmos.classicseize (1) Support
      [not loaded] com.microsoft.driver.MicrosoftKeyboard (6.3) Support
      [not loaded] com.microsoft.driver.MicrosoftMouse (8.2) Support
      [not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support
      [loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) Support
      [not loaded] com.wdc.driver.1394HP (1.0.5) Support
      [loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) Support
      [not loaded] com.wdc.driver.USBHP (1.0.1) Support
      /System/Library/Extensions/MicrosoftKeyboard.kext/Contents/PlugIns
      [not loaded] com.microsoft.driver.MicrosoftKeyboardBluetooth (6.3) Support
      [not loaded] com.microsoft.driver.MicrosoftKeyboardUSB (6.3) Support
      /System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
      [not loaded] com.microsoft.driver.MicrosoftMouseBluetooth (8.2) Support
      [not loaded] com.microsoft.driver.MicrosoftMouseUSB (8.2) Support
      /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
      [not loaded] com.devguru.driver.SamsungACMControl (1.4.26 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungACMData (1.4.26 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungMTP (1.4.26 - SDK 10.5) Support
      [not loaded] com.devguru.driver.SamsungSerial (1.4.26 - SDK 10.6) Support
    Startup Items: ℹ️
      Cocktail: Path: /Library/StartupItems/Cocktail
      Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
      [failed] com.apple.security.cloudkeychainproxy.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.ctkd.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.nsurlsessiond.plist
      [failed] com.apple.softwareupdated.plist
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.hp.help.tocgenerator.plist Support
      [not loaded] com.maintain.LogOut.plist Support
      [loaded] com.maintain.PurgeInactiveMemory.plist Support
      [not loaded] com.maintain.Restart.plist Support
      [not loaded] com.maintain.ShutDown.plist Support
      [not loaded] com.maintain.Sleep.plist Support
      [running] com.maintain.SystemEvents.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [invalid?] com.tvmobili.artwork.plist Support
      [running] com.wdc.raidmanagerstatusmenu.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.bjango.istatserver.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.hp.lightscribe.plist Support
      [loaded] com.maintain.CocktailScheduler.plist Support
      [loaded] com.maintain.HideSpotlightMenuBarIcon.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [invalid?] com.tvmobili.tvmobilisvcd.plist Support
      [running] com.wdc.WDRAIDDriveService.plist Support
      [loaded] com.westerndigital.WD-Drive-Manager-Installer.plist Support
      [loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.maintain.ShowUserLibraryDirectory.plist Support
      [loaded] uk.co.markallan.clamxav.freshclam.plist Support
    User Login Items: ℹ️
      Macs Fan Control Application (/Applications/Macs Fan Control.app)
      Solar Service Application (/Users/[redacted]/Library/Application Support/Logitech/SolarService/Solar Service.app)
      Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
      WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
      WD Quick View UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      Unity Web Player: Version: UnityPlayer version 2.0.2f2 Support
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.4.2.4 Support
      OfficeLiveBrowserPlugin: Version: 12.3.6 Support
      RealPlayer Plugin: Version: Unknown
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
      DivXBrowserPlugin: Version: 1.4 Support
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0
      AdobePDFViewer: Version: 9.5.5 Support
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Java  Support
      Microsoft Mouse  Support
      MusicManager  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Data: Disk size: 319.21 GB Disk used: 89.17 GB
      Destinations:
      Passport [Local]
      Total size: 499.76 GB
      Total number of backups: 25
      Oldest backup: 2014-05-10 16:56:40 +0000
      Last backup: 2014-11-14 17:38:44 +0000
      Size of backup disk: Adequate
      Backup size 499.76 GB > (Disk used 89.17 GB X 3)
    Top Processes by CPU: ℹ️
          3% WindowServer
          1% Google Chrome Canary
          1% coreaudiod
          0% systemstatsd
          0% ps
    Top Processes by Memory: ℹ️
      174 MB Google Chrome Canary
      84 MB Google Chrome Helper
      64 MB mds_stores
      52 MB Finder
      45 MB iconservicesagent
    Virtual Memory Information: ℹ️
      3.02 GB Free RAM
      1.69 GB Active RAM
      317 MB Inactive RAM
      753 MB Wired RAM
      8.69 GB Page-ins
      156 MB Page-outs
    I hope to hear from anyone even to knock me in the head, lol. Thanks in advance and I'll be around trying to figure this out.

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.FolderActions.folders com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper ' ' 879294308 461455494 3627668074 1083382502 1274181950 1855907737 1848501757 464843899 3694147963 1417519526 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 3301885676 891055588 998894468 695903914 4136085286 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' 's/^.+: //p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e sysctl\ -n pluginkit sudo\ smcDiagnose );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|Roame|SMC:|suhel| VALI|ver-r|xpma' -o -o -k Sender fseventsd -k Message Req SL -o -k Sender Req launchd -k Message Req de: " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D13 40 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 38 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 39 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
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