Everytime i answer my phone it goes to speaker phone right a way. how do i fix that?

Evertime I answer my phone it goes to the speaker phone right away is there a way to turn that off? I went to my phone carrier they could not help me and told me to ask APPLE. if you can help that will be great.
Thanks
Dawn

Settings > General > Accessibility > Incoming Calls> Default

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Everytime i answer my phone it goes to speaker phone right a way. how do i fix that?

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