Everytime I click on a menu, and it drops down my iPhone lets me click on it but never actually loads the tab I clicked on, what should I do?

Everytime I click on the menu to login to my school portal, it opens the drop down menu but it never loads the actual tab I'm clicking on. I don't know if that's because of settings or what it is but I've tried everything possible. I also noticed there was a little padlock by the URL on Safari and I don't think it's the problem I don't know how to get rid of it though. Can anyone help?

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
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