Everytime I click on iTunes Store it stops working and closes the whole itunes program

I have restarted the computer several times, repaired several apple related programs from the control panel, but the problem persists. It is only when I am using the itunes software on my computer too. The regular library works fine and i can even play itunes radio, it only happens when I click the little "Itunes store" rectangle. It loading bar will show it had loaded about 3/4 of the store then it just stops and closes The whole program

I am having the very same problem with iTunes, I'm running Windows 7 64 bit and started having the problem after the latest update. I just upgraded to the new 5s and was syncing everything to it, so I figured that I would update my itunes software as well. Which I never do after updating one time and had trouble with it on my old laptop and had to rollback to a older version of itunes. I have tried every suggestion that has been posted in the Apple Discussion area and on other websites no luck what so ever. I figured I will wait till Apple comes out with another update and try again. In the post above I am having the exact problem with iTunes.  I'd love to know what thef-ing problem is because this is extremely annoying!

Similar Messages

  • When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

    When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • I have reloaded Icloud on my Windows 7 PC and it just says it stopped working and closes the program after I enter my apple password, what can I do?

    I am unable to use Icloud on my Dell PC. I have uninstalled it twice and reloaded it. When I enter my Apple password, it tells me that it has stopped working and closes the program. What can I do to correct this.

    Hi MamaTabs,
    If you are having issues signing in to iCloud on your Windows machine, you may find some of the troubleshooting in the following article helpful:
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  • Error message "Itunes has stopped working" and closes when opening itunes store

    I had problems with the latest itunes freezing up that i installed itunes 10.53 and it works fine now except when i go to the itunes store,itunes stops working and the whole program closes.I checked the diagnosics and everything comes up green lights.What could be the problem?

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • My iTunes isn't working? It keeps coming up with 'iTunes has stopped working' and closes the program?

    My iTunes closes itself everytime I open it after saying 'iTunes has stopped working'. It's really frustrating and I am rubbish with computers so not sure what to do
    can anyone help me?

    Go to your computer's System Tray and try ejecting.  If you can't eject, there is an application that is trying to access your iPod.
    Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.
    Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.
    Note that this is a good, general process any time you can't access any file.
    In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod.

  • Itunes store just stopped working, and won't open

    I've been using itunes for years, on Windows 7, suddenly it won't open at all.  It freezes the window as well.  I've uninstalled and reinstalled twice. Same problem
    I have installed 10.5, it first happened on 10.4 version.  Can anyone help?

    I have the same problem.. i dont know what to do!

  • Itunes store has stopped working On windows 8

    with the most recent update of iTunes (2015, 12.1.1.4- or even later) The iTunes store has stopped working. Every time I open it a window pops up saying "ITunes has stopped working" and then I am forced to close the program and can't get back on it. I own a PC with windows 8. Previously I've never had this issue before. Even when I open ITunes in SAFE MODE the same window still pops up with "ITunes has stopped working'. What is happening and how can I fix this issue?

    Greetings Willyme,
    As someone who uses iTunes just about every day, I know I would be unhappy with things if I could not get it to launch. Let's see if we can get you back up and running. I would suggest that you troubleshoot using the steps in this article - 
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
    Thanks for using Apple Support Communities.
    Be well,
    Brett L 

  • TS1717 I can play audio files in iTunes but I can't play downloaded tv shows or movies.  Everytime I attempt to play them, iTunes stops working and closes.

    I can play audio files in iTunes but I can't play downloaded tv shows or movies.  Everytime I try to play them, iTunes stops working and closes.  Any information will help.

    Is QuickTime installed? If not it might help to install it.
    If so is Direct3D Video Acceleration enabled? If so it might help to disable.
    tt2

  • TS1363 My Itunes stops working and closes everytime I sign into my account. Why?

    My ITunes stops working  and closes everytime I sign into my account . I am not able to download or update my Iphone or get any of my music. I have a new laptop and have authorized it . It did work at one time and had my music, now nothing appears and constantly closes my ITunes. What should I do. I have uninstalled and reinstalled it several times.

    Hey mkm3d!
    I have an article for you that describes this issue and will help you resolve it:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • After downloading itunes 10.7 music videos and movies cause itunes to stop working and close

    After apparently successfully downloading latest itunes 10.7, I can play music only. Music videos and movies cause itunes to stop working and close. windows 7 home premium. Help!

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • When I open itunes it freezes for a few seconds then says iTunes stopped working and closes down. I have tried downloading the latest version, both repair and remove and it still keeps happening

    When I open itunes it freezes for a few seconds then says iTunes stopped working and closes down. I have tried downloading the latest version, both repair and remove and it still keeps happening

    Tried the un-install and getting the same problem although it takes a bit longer before it crashes this time. Checked the problem report and it looks the same as the previous reports.
    Problem signature
    Problem Event Name:          APPCRASH
    Application Name:          iTunes.exe
    Application Version:          10.2.1.1
    Application Timestamp:          4d756476
    Fault Module Name:          MediaToolbox.dll
    Fault Module Version:          1.0.694.3
    Fault Module Timestamp:          4d4d9a00
    Exception Code:          c0000005
    Exception Offset:          0034a672
    OS Version:          6.0.6002.2.2.0.768.3
    Locale ID:          2057
    Additional Information 1:          fd00
    Additional Information 2:          ea6f5fe8924aaa756324d57f87834160
    Additional Information 3:          fd00
    Additional Information 4:          ea6f5fe8924aaa756324d57f87834160

  • ITunes stops working and closes on opening with Match on, works fine with match off

    iTunes stops working and closes upon opening with Match on, works fine with match off

    I am having the very same problem with iTunes, I'm running Windows 7 64 bit and started having the problem after the latest update. I just upgraded to the new 5s and was syncing everything to it, so I figured that I would update my itunes software as well. Which I never do after updating one time and had trouble with it on my old laptop and had to rollback to a older version of itunes. I have tried every suggestion that has been posted in the Apple Discussion area and on other websites no luck what so ever. I figured I will wait till Apple comes out with another update and try again. In the post above I am having the exact problem with iTunes.  I'd love to know what thef-ing problem is because this is extremely annoying!

  • TS1424 when i try to purchase a movie or tv show from apple tv, the message comes back that I must go to itunes store on my computer and authorize the purchase, which I have done several times but apple tv still won't let it happen

    Question: when i try to purchase a movie or tv show from apple tv, the message comes back that I must go to itunes store on my computer and authorize the purchase, which I have done several times but apple tv still won't let it happen

    Aladane wrote:
    Why is it they claim to sell you something they do NOT intend on allowing you access to for the life of your account?
    It is not Apple that decides this. Since Apple is just the retailer, they do not own the copyrights to the content they sell on the iTunes store, if the copyright owner decides to remove something from the store that you have purchased Apple must abide by the terms of their licenseing agreements and remove it. Regretablly this also removes the items from your purchase history. This is why it is up to you to download and backup all of your purchases if you wish to maintain your investment.
    In the Apple KB article Downloading past purchases from the App Store, iBookstore and iTunes Store, and in many other places, it is clearly stated:
    It is recommended that you always back up your iTunes library in the event that a purchased item is no longer available on the iTunes Store. For more information about backing up your library, see this article.

  • I have Photoshop Elements 7.0 and when I go to sort the photos in order (from oldest date) I keep getting the message "Photoshop Elements 7.0 has stopped working" and then the program closes.  Sometimes, eventually it has sorted as I request but today thi

    I have Photoshop Elements 7.0 and when I go to sort the photos in order (from oldest date) I keep getting the message "Photoshop Elements 7.0 has stopped working" and then the program closes.  Sometimes, eventually it has sorted as I request but today this has been rejected over 15 times.  What is wrong?

    Try the licensing service update:
    http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
    EDIT I see that maybe you did (is that the patch you mean? ); if so, try the other suggestions there.

  • When I open a PDF document and select print, Adobe stops working and closes.  How do I correct this?

    When I open a PDF document and select print, Adobe stops working and closes.  How do I correct this?

    Hi tbytrzll,
    In order to help you better please let me know below mentioned information:
    - Operating system version and name.
    - Version of Adobe reader.
    - Have you tried to update the Reader and if you are trying to print using any other application what is the result.
    Have you tried any steps to resolve the issue.
    Regards,
    Ajlan Huda.

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