Everytime I insert my debit card info it says for assistance,contact iTunes support.Why is this?
I just need it to work but how do i fix it?
Debit cards are no longer accepted.
iTunes Store: Accepted forms of payment
Similar Messages
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On new Ipod touch 5th, in billing info we put in card info and it comes back saying "For assistance contact itunes support" and it wont let us continue. what do we do so we can continue?
Do what it told you to do.
Contact itunes support -
When updating credit card info I get message to contact iTunes support
When I try to update credit card I get a message that says to contact iTunes support. I'm not able to make purchase unless I use a iTunes card. I would like to be able to use my credit card. I read somewhere that it could be that my account is locked.
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Why? I can't use my Visa card? For assistance, contact iTunes Support at~~~
Hi
I just want to ask why? my Visa Card can't use ??? FB to my Emil please.......
<Edited by Host>You should do as they ask; contact iTunes support. Some visa cards are not acceptable if they are debit cards, for instance. But iTunes support will tell you exactly why.
Incidentally, I have asked the hosts to remove your email address; it's not good policy to publish it, it could encourage spam at best and scams at worst. -
I recently changed my iCloud email address but now when I try enter my debit card details so I can download music it says I have to contact iTunes support why?
Try contacting iTunes support and ask them : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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wow wrote that in the wrong place. First time using this forum thing. Question is still the same. I don't think I'm looking in the right place. It says, "Please contact iTunes support to complete this transaction". The reason it came up is because I added a credit card to my account. Do I have to just reset my password completely and all my security info and re-enter it?
Have you considered doing exatly what it says and contacting itunes support?
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when i purchase with visa card it tell me please contact itunes support to complete this transaction please help me
Many people are having this same problem. I myself was in touch with iTunes for over a week as well as with my bank (Capital One in this case). For Some reason iTunes has put your debit/credit cards into a "fraud mode". According to my bank representative people have been calling in for about 2 weeks about this, so you and I are not alone at all about this. For me I was able to buy anything as long as it was under $10.00, but anything above gave me the errors you are having. You need to contact your debit/credit card customer service numbers and first make sure that there is no "block" or "cap" on them for iTunes. Then ask them why it is being declined. They may ask you to verrify the city and or state which the iTunes store billing you is in, TELL THEM "CALIFORNIA". Then once you have done everything with the bank you need to contact iTunes Store which is only possible with email (or so Apple has told me), and have them reset the billing and and address information for your account. They will email you back saying that in 30 min...blah blah blah... Basically once they have responded log off from the iTunes store on every single apple device you have: iPhone, iPad, Apple TV, iTunes on your computers, all of them! Then log back in through your COMPUTER and enter all of your information again. This should sove your problem completely. It worked for me.... Good Luck!
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Dear, Apple Support it says that when i am getting the credit card details on my iPhone 5s.....it always says that when i click continue please contact iTunes support to complete this transaction!!
Use the link below to contact iTunes support.
https://ssl.apple.com/emea/support/itunes/contact.html -
I can't pay a game with my credit card! I don't know why cose until now I can do this! Now I receive a message like,, please contact iTunes support to complet this transaction,, why? What can I do??? I'm shore I have a lot of money on my credit card! Thank you!
Did you do as the message advised and contact iTunes Support? They'll be able to tell you what is wrong.
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I'm trying to buy poker chips, but when i click purchase it tells me "Please contact iTunes support to complete this transaction" and i already entered my credit card in my account.
I go to itunes support for complete my transaction,but I dont know what I have to do after
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"Please contact iTunes support to complete this transaction"...its shown everytime i try to purchase/download an application from my Ipad 2..whats that mean???
It means that you need to contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
As to why you are getting the message, then it could be due to a number of reasons e.g. past billing issues, account issues ... -
When I want to register my credit card information in itunes. It said that please contact itunes support to complete this transaction.
These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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Hello there
can you please check why i'm getting that msg all the time i want to buy in game??!!?!?!?!?!?!?!
why iget that msg for no reason?
and everytime i charge my account with 100$ and when i want to buy somthing cost 99$ its not allow me and if somthing less cost like 15$ it works
so what the **** happn .. u guys dont allowing me to buy what i want or what !?
now i have 250$ + and i cant use them
fix your **** problems APPLE pleaseThese are user-to-user forums, you are not talking to Apple here. If you are in the US then you need to add your state's sales tax onto the listed price, so you probably won't be able to buy something that's listed as $99 if you have $100 on your account. For the 'contact iTunes support' message, you can contact them via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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When I try to purchase a apps, system require me to verify my credit card account. I've provided all the complete information of the credit card but system always ask me to contact iTunes support to finish this transition, why ?
Answered in your Other post on this Topic...
https://discussions.apple.com/message/24053626#24053626 -
when i want to create my apple ID without credit card (while the none button is on), the message "contact itunes support to complete this transaction" is showing at the last step. what does it mean and what should i do to create my apple ID?
Creating an iTunes store/iBookstore/Mac App Store account without a credit card
Follow the instructions carefully and to the letter.
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