Everytime I open a message, I get an error message saying that I have to have Adobe 9.0 or higher even though I have installed Adobe 10.0 on my PC. How do I fix this?

Whenever there is an attachment to a message for my ATT or Yahoo email on Firefox, I get the error message stating that I need Adobe 9.0 or higher to access the email I am opening. I have downloaded Adobe 10.0 and restarted the machine multiple times, but I still get the error message. I click on OK and then the message opens, but the error message is still an irritant. I do NOT have this problem on Int Exp.

It should be telling you to download the latest iTunes on your computer... you can't install iTunes on your iPhone.

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I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

My phone is stuck in headphone mode even though the headphones are not attached to the phone. How do I fix this?

I am trying to raise the volume on my phone, but it is saying that the headphones are attached when they are not attached. How do I fix this?

I tried everything there was. I tried to plug and unplug, I tried to clean it and dry it, and I really didn't want to put my phone in a bag of rice for 12 or 24 hours because I wasn't very patient. So what I did was; I put my phone on headphone mode and put it on airplane mode, then I left it there for 5 minutes and turned airplane mode off and it was working!!!! Hope this helped.

HT1386 I have changed computers and when I try to sync my apps, I keep getting a message saying that the computer is not authorised to sync the apps even though I have authorised the computer.

Hi, I have just set up iTunes in my new computer and have 'synced' my iphone, however, my apps have not synced, I keep getting a message saying that this computer is not authorised to sync the apps even though I have authorised it. I don't know if the issue is the fact that I had to set up a new apple ID? Any suggestions would be appreciated. Thanks

The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]]

I do not receive notifications for my email account even though the email setting in Notifications is turned on. How can I fix this?

In iOS 5 I do not receive notifications for my email account even though the email setting in Notifications is turned on. I do receive other notifications. Does anyone have any suggestion on what is wrong or how I should correct it? Thanks.

Hey M0904,
I found the following information regarding troubleshooting notifications, I'd run through them and see if they resolve the issue:
iOS: Understanding Notifications
http://support.apple.com/kb/ht3576
Troubleshooting notifications
Push notifications require an active Wi-Fi or cellular connection. If you are not receiving notifications for a specific app, try these steps:
Verify that the app supports notifications.
After installing an app or restoring a backup to a different iOS device, open the app at least once to begin receiving notifications.
If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
Check Settings > Notifications to ensure that the app is configured for notifications.
If notifications do not appear only in the Notification Center, verify that the Notification Center setting for the app is enabled.
If you are still unable to receive notifications and you are using a Wi-Fi connection, verify that the network or firewall is not blocking access to port 5223.
Have a good one,
David

My iPod wont display songs even though it syncs them and sometimes it crashes iTunes. How can i Fix This???

I have 160 GB iPod classic it worked fine for the first few months i had it now it wont sync, if it does sync it doent display the music, videoes, podcasts, etc.or it crashes iTunes, if on the off chance it doesn't do either of those things then it takes forever to sync, and it skips certain songs that worked a minute before on it and it rarely ever plays video. i tried restoring it, formatting it, troubleshooting it.so can anybody help???

If your iPod harddisk hasn't gone kaput yet, then try my suggestion below or else send it to Apple, if it is still under warranty.
Antivirus has a tendency to freeze Itunes sync Operation with Ipod Classic, causing a timeout, which corrupt your Ipod filesystem, so all the freezing symptoms point to this problem.
My suggestion.
Connect your Ipod to the PC and run chkdsk, to fix any iPod diskerror, then disconnect it, after checkdisk complete.
Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
Stop the Antivirus program
Connect your Ipod to the PC
When Itunes Open up, Restore your iPod please, this is for iTunes to map correctly, to fix the corrupted filesystem.
When Restore complete, eject the iPod and reconnect again.
Sync your ipod, preferably manually Manage in small batches and disconnect after every batch, to check that all is well, since you got such a huge library.
When all sync is complete, and iPod disconnected start back your Antivirus and connect back the Internet.
Good Luck!

Some of the trackpad gestures like App Exposé and switching between fullscreen apps not working, even though I specifically set them on in system preferences. How do I fix this?

They were working up until today and I didn't update anything and my trackpad is still working otherwise.

I've tried looking in the Preferences menu, which had nothing that could help me.
PS In 10.6, there is a Kotoeri preferences box at the bottom of the first tab called "Show Predicted Candidates". Is this checked for you? (I think in 10.4 this is still in Japanese and might be different). In the third tab, there is also a setting related to the number of conversions. And in the last two tabs there are dictionaries that can be either open or closed. I gather you have tried all of these without success?

I am having a issue installing Adobe Acrobat XI. I am running Windows 8.1. When go to install it gets an error. The error is with transform in registry and will not install product. I am looking at how I can fix this registry problem.

I am having a issue installing Adobe Acrobat XI. I am running Windows 8.1. When go to install it gets an error. The error is with transform in registry and will not install product. I am looking at how I can fix this registry problem.
I have tried to uninstall all Abode Acrobat installations but one file remains and refuses to be uninstalled. It gives me this error : Error applying Transforms . Verify that specified paths are valid. It was installed on Sept 18 2014. I have downloaded a Transform update but it tells I do not have a Adobe Acrobat product installed.

Hi all,
Sylonious, did you manage to sort this problem out? I have been experiencing similar problems. I think my problem was because I had many different versions of JDKs. I have done a complete re-install. I would be really grateful to you (and anyone else) for help with this problem.
I have re-installed JSDK1.4.2_03, set the "path" variable to "C:\JSDK1.4.2_03".
When I compile using "javac" I get an error saying "javac" is not recognised.
When I compile using "C:\j2sdk1.4.2_03\bin\javac Freq.java" no error is thrown.
Every time I try to run a java file, I always get the NoClassDefFound error. When run with the -verbose option, files are loaded from C:\Program Files\Java\j2re1.4.2_03\bin - is this correct?
I have removed all previous references to java in the registry editor.
Please help !
Regards,
Vipul

I have an iMac4.1 and my iPhoto is very slow and the thumbnails correspond to the wrong pictures. How do I fix this? Or is my iMac too old? Will getting a new iMac solve this problem?.

I have an iMac4.1 and my iPhoto is very slow and the thumbnails correspond to the wrong pictures. How do I fix this? Or is my iMac too old? Will getting a new iMac solve this problem?
I realize is only 512MB of memory but I want to make sure that a new iMac will solve this problem. Can the new iPhoto handle 10GB or more of photos? Or do I have to go to Picasa anyways in which case I can buy any computer to do that?

The model of Mac is not partcularly relevant, it's the version of the OS and iPhoto that matter.
iPhoto - since 2006 - is good for 250,000 images.
Regards
TD

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

Halfway through the OS X Yosemite update it says I am not connected to the internet (when I know I am because I can search through the app store). How can I fix this? I cannot get on Safari because it requires an update to Mac OS X 10.9 or later.

Halfway through the OS X Yosemite update it says I am not connected to the internet (when I know I am because I can search through the app store). How can I fix this? I cannot get on Safari because it requires an update to Mac OS X 10.9 or later.

Just to be clear. You have downloaded the Yosemite installer. However you say while it's updating you get the error you are not online. This is confusing since you shouldn't be able to use your computer in the process of updating.
Exactly where do you see you need to 10.9 to get on Safari?

I created a PDF of my book in Preview and encrypted it. When opened in Adobe Reader, it is rotated to the vertical position rather than the original landscape position. How do I fix this in Preview? I don't want my buyers to have to hassle with rotating.

I created a PDF of my book in Preview and encrypted it. When opened in Adobe Reader, it is rotated to the vertical position rather than the original landscape position. How do I fix this in Preview? I don’t want to hassle my buyers with rotating. There was no option in Preview to account for this automatic and unwanted rotation.

Then you rotate it and SAVE or SAVE AS and it will remain that way.

Getting message - The system extension "/System/Library/Extensions/On/USBMassStorageClass.kext was installed improperly and cannot be used. How do I fix this?

Getting message - The system extension "/System/Library/Extensions/On/USBMassStorageClass.kext was installed improperly and cannot be used. How do I fix this?

That's not a valid path. You must have tampered with the system, or used some kind of "utility" that did. You should do a clean reinstallation of the OS after backing up your data and erasing the boot volume. Be sure not to restore whatever that is.

AFTER I DOWNLOADED FIREFOX 4, EVERYTIME I OPEN THE PROGRAM I GET THE FOLLOWING MESSAGE- TYPE ERROR:COMPONENT.CLASSES[CID] IS UNDEFINED. HOW DO I CORRECT THIS?

After upgrading to firefox 4, everytime I open the program, I get the following message, "TYPE ERROR:conponentclasses undefined." How do I correct this?

That indicates that you are using an add-on that is not compatible with Firefox 4. For details of how to troubleshoot this to find out what one is causing the problem see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

When my lightroom opens up I keep getting an error message that states, "Lightroom encountered an error whne reading from its preview cache and needs to quit" I have relaunched it a number of times and keep getting the same message.

when my lightroom opens up I keep getting an error message that states, "Lightroom encountered an error whne reading from its preview cache and needs to quit" I have relaunched it a number of times and keep getting the same message. Any thoughts on how to fix this?

You need to delete your preview cache and have Lightroom rebuild it. Cache location can be found here.
https://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
Why And How To Clear Your Lightroom Cache - Lightroom Fanatic

Everytime I open a message, I get an error message saying that I have to have Adobe 9.0 or higher even though I have installed Adobe 10.0 on my PC. How do I fix this?

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