Everytime I shut down or close a Mozilla window I get a message asking to send an error report. why is it doing this?

I have to send an error report every time I close a Mozilla window or shut down Mozilla. then I have to restart Mozilla to get back to the page I was on.

Do you have any Norton products installed?
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes

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I don't think I can access the crash report? Excuse the ignorant questions I'm about to make am a relative tech novice.
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****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box.
''' Note:''' If a recent Report ID does not start with '''bp-''' click on it and select '''Submit'''.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
;[[Image:aboutcrashesFx29|width=500]]
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

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Mylenium

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Mac OS X: Gray screen appears during startup - Apple Support

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BambieS5,
Sorry to hear about your trouble with the s5! Does the trouble that you are having persist in Safe Mode? http://vz.to/1xp1XUi . Does the battery have any signs of cracking, corrosion or swelling?
BrianP_VZW
Follow Us on Twitter @VZWSupport

Everytime I shut down or close a Mozilla window I get a message asking to send an error report. why is it doing this?

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