Everytime I start Firefox it will not remember by home page. I have set it according to the FAQ's listed but it changes everytime i close it.

Question

I open Firefox and have to reset my homepage every time I open it. I have followed the instruction in the FAQ's, but it still changes after being closed. Also when I try to open another page it open something trying to sell me something or telling me that my drivers need updating or that I do not have the latest version of Firefox (I currently have version 28.0). I get pop up adds without opening or being asked if I want to view them. This is a new computer running Windows 8.

Answer 1

Is your homepage getting changed to the same URL every time you open Firefox?
What's happening sure sounds like you picked up some Malware, , that you may not be aware of, along with a homepage changer of some type.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
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