Everytime I start Itunes, I get the Welcome Screen and everything is reset

Hi,
everytime I start ITunes 64 bit on my Windows 7 64 bit PC, I get the Welcome Screen and all is reset.
Seems to be ITunes can not store the settings after closing.

I am having the same problem! Everything worked fine last week and now it looks as though iTunes is brand new. I can't sync my iphone without restoring. and I if I reload my library or even a song, nothing saves when closed. It just sits there empty.

Similar Messages

  • I upgraded to 9.0.1 and every time I start Firfox I get the welcome screen and checking add on compatability Why?

    I upgraded to 9.0.1 and every time I start Firfox I get the welcome screen and checking add on compatability Why? How can I just start with my homepage and not be welcomed every time I start Firefox?

    See these articles for some suggestions:
    *https://support.mozilla.org/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox
    *https://support.mozilla.org/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols
    *http://kb.mozillazine.org/Preferences_not_saved

  • TS1389 Hi Since the last Apple update, every timr i open itunes I get the Welcome page and have to agree to share my libaray. before the update I only had to do this once. Now its every time. Any solutions?

    HI Since the last Apple itune WIndows update every time i open itunes I get the Welcome page and have to agree to share my library. Before the update i had only done this once. Now its every timre i open itunes

    Copied from your previous post.
    You are right the Iphone is locked into the carrier softbank from Japan and its not the 3g model its the one before it, I am not sure what model.
    If your iPhone is not the 3G model - it is the one before that, this means your iPhone is the first generation iPhone or the original iPhone, which WAS NOT sold officially by Apple in Japan. The first generation iPhone was sold officially by Apple in the U.S. as carrier locked with AT&T, in the UK as carrier locked with O2, in Germany as carrier locked with T-Mobile, and in France as carrier locked with Orange and as officially unlocked by Orange. The ONLY country where the first generation was sold as officially unlocked was in France, which is required by French law.
    The original iPhone - the one before the 3G was not sold by Apple in Japan directly or through Softbank.
    Did you purchase your iPhone from Softbank or from an Apple store in Japan ? If so, this would also mean your iPhone is carrier locked with Softbank since the iPhone is sold in Japan officially as carrier locked with Softbank only, and this would be the 3G or 3GS, not the original iPhone. This would also mean you are roaming internationally with Softbank with your iPhone in China. If you are using a SIM card from a carrier in China with your iPhone, your iPhone has been hacked to be unlocked unless you purchased your iPhone from an unofficial source in Japan which was sold originally as new officially in France as officially unlocked by the carrier Orange in France.
    Is your iPhone is carrier locked with Softbank in Japan, are you paying Softbank international roaming fees while using your iPhone in China?

  • Every time I start iTunes I get the message: "iTunes exec has been set to run in compatability mode for an older version of Windows. Turn off compatability mode for iTunes before you open it." How do I turn off the compatability mode?

    Every time I start iTunes I get the message: "iTunes exec has been set to run in compatability mode for an older version of Windows. Turn off compatability mode for iTunes before you open it." How do I turn off the compatability mode? Particularly when I have to do it before I turn on iTunes.

    Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
    iTunes for Windows: How to turn off Compatibility Mode

  • When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)" I have installed the latest version of iTunes but still get this message. Can anyone help.

    When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)". I have installed the latest version of iTunes but still get this message. Can anyone help?

    Hello mustangcim243,
    iTunes has various components bundled with it that it requires for general usage. I advise that we completely remove iTunes and all of these related components, verify that they have been removed, then reinstall. To do so, please follow the steps in this article:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Note: it is important to remove the 7 components in order. Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
    If the above does not resolve your issue, I recommend we reset the SC Info folder:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    (See Step 4: Remove the SC Info folder)
    Thanks,
    Matt M.

  • When I try to start iTunes I get the following error message: Itunes.exe – Entry Point Not Found - The procedure entry point kCMByteStreamNotification_AvailableLengthChanged could not be located in the dynamic link library CoreMedia.dll.

    When I try to start iTunes I get the following error message: Itunes.exe – Entry Point Not Found - The procedure entry point kCMByteStreamNotification_AvailableLengthChanged could not be located in the dynamic link library CoreMedia.dll.

    Any answers how to fix it? All Im getting is error for the past 3 days!

  • TS3212 When I try to start Itunes, I get the message" program can't start because MSVCR80.dll is missing from your computer - try reinstalling the program".  When I try to reinstall I get the message Error 7 (Windows Error 126) - can you help me?

    When I try to start iTunes, I get the message "program can't start because MSVCR80.dll is missing from your computper.  Try reinstalling the program."  When I try reinstalling, I get the message Error 7 (Windows Error 126)
    Can you help me?????

    Hello Charleen,
    It sounds like you are unable to reinstall iTunes because of this error message 7. I recommend the troublehsooting found in the following article that mentions that error named:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
    Follow these steps to resolve the issue:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • When attempting to start iTunes, I get the following: "The iTunes library file cannot be saved. An unknown error occurred (-50)." Can someone please help me get this fixed?

    When attempting to start iTunes, I get the following: "The iTunes library file cannot be saved. An unknown error occurred (-50)." Can someone please help me get this fixed?

    Same problem here since latest update.  As usual poor support from Apple with no answer or fix for this bug.

  • Am not getting the welcome screen?

    Why am I unable to get welcome screen when I launch elements 13

    Hafaadai wrote:
    Why am I unable to get welcome screen when I launch elements 13
    It could be because you have either changed the settings or the settings was changed by somebody who has access to your machine.  Anyway, you can get it back by going to:
    Help >> Welcome screen
    Now when you get the welcome screen, click on the small gear icon and change the settings from there.  See this picture (the gear is marked in red box):
    You will get another screen that looks like this after you have made the necessary changes:
    Hope this helps.

  • Ever since I updated InDesign CC (2014) approximately 22 days ago... I CANNOT get the welcome screen to not come on at the launch on InDesign. I set the preferences in InDesign to NOT show the welcome screen upon launch, but it will NOT hold the preferenc

    Ever since I updated InDesign CC (2014) approximately 22 days ago... I CANNOT get the welcome screen to not come on at the launch on InDesign. I set the preferences in InDesign to NOT show the welcome screen upon launch, but it will NOT hold the preferences i choose. Anyone else have any other ideas? I am about to lose my mind... I hate you ADOBE!!!

    that s just the problem, that is why my level of frustration is boiling over ... I have told InDesign over and over again "Do Not Show Again" but it will just not hold the settings. It might hold it for a day or so, but then suddenly there it is again on another launch. Very very annoying.

  • My Mac HD doesn't start up, I get the reinstall prompt and do not see a macintosh HD icon while starting up using option key

    My Mac HD doesn't start up, I get the reinstall prompt and do not see a macintosh HD icon while starting up using option key.
    When start up I land into the Mac OSX Installer. Has my LION crashed or the HD is not responding?

    Try booting while holding down the Option key but make sure there aren't any disks in the optical drive first.
    I just found this:
    Select a startup disk *(on some computers)*
    Option (To open the optical drive when choosing a startup disk, press ⌘-period.)
    here. http://docs.info.apple.com/article.html?path=Mac/10.5/en/cdb_strtup.html
    Carolyn

  • My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

    My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • I no longer get the Welcome screen

    When I open Elements 11 on my Mac, the program goes directly to Organizer. I no longer get the Welcome screen that gives me the choice between Organizer and Editor. How do I get this back please.

    Have you tried going to the Help Menu and Welcome Screen?  See this picture:
    Once you are in the Welcome screen, you can reconfigure it from going to the setting gear icon:  See this picture:
    good luck.

  • Most of the time when I turn computer on I get the white screen and question mark.  Sometimes it will turn on and work but often the spinning disk starts and especially when opening Iphoto and it generally freezes

    Most of the time when I turn on the Mac I get the white screen and question mark appear.  Sometimes it will turn on and work. But often the coloured spinning wheel starts up especially after trying to use iphoto it freezes and a couple of times the screen has then gone black.  The computer seemed pretty warm yesterday when this happened.
    Any suggestions of what I should do to fix it would be greatly appreciated.
    Kate

    See this on the question mark when you start up: http://support.apple.com/kb/TS1440?viewlocale=en_US
    See this on the spinning beach ball: http://www.thexlab.com/faqs/sbbod.html

  • Pro won't start.  Instead get a black screen and a beeping every 2 seconds. LIght at front right corner of keyboard flashes in sequence with beeping.

    Pro won't start.  Instead get a black screen and a beeping every 2 seconds.  Light at front right corner of keyboard flashes in sequence with beeping.

    If it is giving a single beep every two seconds, then it is not seeing any of the memory.  You could try taking the back off, remove the memory module and reinsert to see if that corrects the problem.  Or just take it to an Apple store genius bar and have the techs do that for you.
    If you are uncertain about working on the memory modules, you can find on-line videos for doing so at OWC, http://www.macsales.com where you can see the procedure for your year, make and model of MacBook Pro.

Maybe you are looking for