Everytime I tried to change my billing information, apple charged my bank account. I now have 14 charges, but they are for $2.19 each. Will these be removed since they are only for a hold?

Wondering how this works

Confirm with your credit card company that these are indeed credit holds. If so, then the card company should clear them in a few days.
Regards.

Similar Messages

HT1918 I'm trying to change my billing information and it's not letting me. Msg states contact iTunes Support. Please assist

I'm trying to change my billing information and it's not letting me. Msg states contact iTunes Support. Please assist

You can contact iTunes Support via this page and ask them why the message is appearing (these are mainly user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

HT1689 how do i change the billing information on my itunes store account?

How do i change the billing information on my itunes store account?
I need to change the credit card information on the account.
Thanks,

Instructions here > iTunes Store: Changing account information

HT1918 I have changed my billing information and updated credit card info as it had expired but using same credit card only had to update the expiration and it still says its not the same that is on the account and i updated the account , still cant buy a

I have tried to update my billing and account information which I was able to but in the billing section it keeps saying that the info doesnt match the bank info and the only thing was that the credit card had expired and I am still using the same one but cant buy a song, keeps saying its not correct.

Ok, so I finally got help on this issue. Basically, I had tried to edit my credit card information, and it secretly locked my account. After finally getting a hold of a representative through the chat service on the support site, I was able to get this fixed. I had been previously helped by someone through e-mail, but that was a complete waste of time. Go for the chat service, it's a million times better. They were able to release the secret block on my account...from trying to change my own information so that I could change it and be on my way. Anyway, I hope this helps.

TS3297 hi. I am trying to change my billing address in itunes but it is not letting me do this. When I go to edit, I see only the 'cancel' button at the bottom of the page, no 'done' button to make changes. Why? I am a US registered itunes user but live o

hi all. Hope someone can help me because I'm getting very frustrated and not finding answers! I am trying to change my billing address in my itunes store account, but itunes is not allowing me to do this. At the bottom of the page, I only get the 'cancel' button, no 'done' button to make changes. I am using an HP mini, and am a registered US itunes account holder, living outside the US right now (East Timor to be precise).
Why won't the store let me change my info? I'm not having any other problems.

The possible reasons are:
1. Store credits in your account
2. Pending downloads
For more information contact iTunes Customer Support:
http://www.apple.com/support/itunes/contact/

I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

Good day BenithaK,
Once you have changed your Apple ID, you need to set it up for use in the various systems such as iTunes, the App Store, etc so it can be used as intended. This article shows how to do that -
Apple ID: What to do after you change your Apple ID - Apple Support
To change your iTunes billing information for either Apple ID account, follow the directions in this article -
iTunes 12 for Mac: Manage your iTunes Store account
Thanks for using Apple Support Communities.
Safe computing,
Brett L

HT1918 I was directed to itunes because I am trying to update my apps but my billing information is expired and will not allow me to do so, Im trying to switch my billing information to "NONE" but I do not see and option for that in my payment information

I was directed to Itunes because I am trying to update my Apps but my billing information is decling it because my checking account has been expired, i was told to go to payment changes and select the option "None" but I do not have an option for that and just trying to find out a way to change my billing information to none so that I am able to update and download free apps!

Apple’s having trouble with the iTunes Store servers right now. Wait for them to resolve the issue.
(123935)

HT2731 Hello my I tune account name is edited . I've changed my billing information and I think the I tune is still looking for my old billing info, which is not active anymore.

Hello after changing my billing information my account is still not working. I think the sistem is still looking for my old billing info. and that info is not working anymore. will you please check it and advise.

Welcome to the Apple community.
I have asked for your email address to be edited out. Post your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
If you have already changed your account information with Apple at my Apple ID, in order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

HT1918 Hi iive tried changing my billing information on settings and still referring me to the apple support website anybody no why this is happening??

Hi I've tried changing my billing information on settings and iTunes and it's still referring me to the apple support website anybody no why this is happening?

If you mean that you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I can't change my billing information or my credit card information - Please Contact itunes support to complete transaction

For a week now I've not been able to change my billing address or information OR change the credit card I wish to use on itunes. I've tried resetting the cache and warning messages, restarting my machine, and contacting itunes support. This is rediculous. I recieved an e-mail 4 days later saying that I couldn't use that credit card? The funny thing is, I have another account that can... So why can't I change it on this account? This is my main account and I want to use my main credit card. So finally they just deleted my old credit card information. This is fine, but I still can't add a credit card or even just change my billing information. This is absolutely ********. How hard is it to have your customers edit form information and store it in your database? Seriously, I'm so upset right now. Apple is known for being user friendly, how is this user friendly? I can't change my own billing information? I also feel like I'm one of the only people in my group of friends that actually pays for all of their music/movies, but now I can't even do that? This is so upsetting. Apple, I'm so disappointed in you.

Ok, so I finally got help on this issue. Basically, I had tried to edit my credit card information, and it secretly locked my account. After finally getting a hold of a representative through the chat service on the support site, I was able to get this fixed. I had been previously helped by someone through e-mail, but that was a complete waste of time. Go for the chat service, it's a million times better. They were able to release the secret block on my account...from trying to change my own information so that I could change it and be on my way. Anyway, I hope this helps.

HT1918 On my account the option to change my billing information is not there according to the instruction above

Trying to change my billing information

The message is a catch-all for any billing anomaly.
Make sure you are using a valid credit (not debit) card.
From the App Store Frequently Asked Questions (FAQ)
Accepted payment types
Shopping the App Store requires an iTunes Store account. When you create an iTunes Store account, you must provide a payment method for your purchase. The available payment methods vary by country, but typically you can use credit cards, gift cards, store credit, or PayPal.
So how do you fix it?
This is what Apple says in
iTunes Store: My credit card's security code or zip code does not match my bank's records
In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
You can verify and/or modify your billing address by following these instructions:
On a computer, open iTunes. If you are signed in to iTunes, skip to step 4.Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.

I am trying to change the email address associated with my existing account to free up my university email address for use in obtaining Creative Cloud.

I am trying to change the email address associated with my existing account to free up my university email address for use in obtaining Creative Cloud. Every time I go to the account settings of my existing account (which currently uses my university email, as I set it up years ago and had no idea it'd eventually cause problems), I enter a different email to use for that account but I continuously receive an error message saying "account changes cannot be saved." It makes me think that it's because the email isn't verified (funny, it actually is verified since it has been the alternate email on the old account for years), but when I click the "send verification email" nothing happens (that is, no email is sent to that other email address).
Anyway, my university is now requiring that faculty create new accounts using our university email addresses in order to register/use Creative Cloud. Am I able to delete my old account, or can anyone help me actually change the email address associated with my old account without getting a "changes can't be saved" error?

This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
or
Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html

HT1491 Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.

Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
Does anyone know what I need to do?
Thanks. :-)

What are the exact error codes that are appearing when trying to update?
Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried?

Tried to update my billing information

Tried to update my billing information but keep being told the info I put in does not match my current banking information. What should I do?

If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined.
The 'charge' is temporary, each time that you change the card details on your account a temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702

HT1918 My itones will not let me change my billing Information and I'm not able to update any of my apps.... How can I change it???

My itones will not let me change my billing Information and I'm not able to update any of my apps.... How can I change it???

Have you tried here > Changing Account Information
http://support.apple.com/kb/HT1918
If no joy... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

Everytime I tried to change my billing information, apple charged my bank account. I now have 14 charges, but they are for $2.19 each. Will these be removed since they are only for a hold?

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