Everytime I tried to click something on my computer screen, this thing would jump over to the reading list. Then, after awhile, my computer was running really slow. So, I decided to shut down my computer. Then, I turned it back on, and when I tried to sig
Everytime I tried to click something on my computer screen, this thing would jump over to the reading list. Then, after awhile, my computer was running really slow. So, I decided to shut down my computer. Then, I turned it back on. When I tried to log on, everything was on caps. But, my keyboard was not on caps lock. I thought that it might work, but then I had to put a dot. And instead it gave me a >, as if I was holding down the shift key, and I wasn't. So, I can't get on my computer, and I need it for school tomorrow. Thanks so much.
1. Startup in Safe Mode http://support.apple.com/kb/PH14204
2. Reset PRAM. http://support.apple.com/kb/PH4405
3. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
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I turned off my macbook and when i tried to log in again it kept freezing
I turned off my macbook and when i tried to log in again it would just freeze after typing in my password. I logged into the admin account and that worked fine but a message popped up saying something about refresh and so i hit that i've also accidently changed it to automatic log in and now nothing i try is working helllpppppp
Hi rjperera98,
Welcome to Apple Support Communities.
It sounds like there is an issue with the keyboard on your MacBook Pro. Take a look at the article linked below, it prrovides a lot of great troubleshooting suggestions that will resolve most issues like the one you've described.
One or more keys on the keyboard do not respond
I hope this helps
-Jason -
I turned my Ipad off and when I tried to turn it back on, only the apple displays and it will not go past that. What can I do to get it to come back on? It won't acknowledge it when I plug it in either.
I'm glad it solved your problem
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My Ihone turned off randomly while playing an app. I cant turn it back on and when i plug it back into my computer it is in recovery mode and cant be restored. help plz.
do you get an error message when trying to restore? what does it say? please be specific.
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So i was updating my ipod earlier yesterday, i kinda steal wifi from the neighbors so it was pretty weak.... i lost wifi (i think) because it stopped loading, so i turned off my ipod. And when i tried turning it on again it did the apple logo then went to a full out pink screen. Ive tried turning it back on and off a billion times, and sometimes the screen colors will change. I recently just tried restoring it like 10 times and usually itll just interenwrupt the restoring process. By the way, wh i plug it into the computer it doesnt recognize the device. I had to put it into recovery mode. Pleasehelp, this ipotd is my life. I cant take it to the apple store because its badly cracked, and ive had it for about 2 y and a half years. PLease help.
Hi-
I had the same thing happen to me Thursday night, and I just got mine right 30 minutes ago (and it is now Saturday am). Like you I repeatedly tried to restore it (by holding down the home key and powere button at the same time; then plugging it up to my computer and trying to get it to restore through iTunes). My computer didn't initially recognize my ipod either. - One thing- be sure that your battery isn't dead/dying. If it is, charge it (it should charge-mine did), then start the process of restoring it again. Make sure when you hold the home and power keys down that you are linked to iTunes.- You will eventually get a screen that has the itunes icon it, with a usb cable underneath it. At that point your computer will recognize your ipod, and you'll be able to restore it...This will take a LONG time.- Good luck. -
For some reason when I shut down my computer then turn it back on, it comes back directly into my account, bypassing having to enter a password to get into my account. This works in direct conflict with the parental controls I've got set up. Any ideas?
Thank you so much for the quick response to my question. I tested your directions and it works!! Thank you. I would never have figured that out. I knew I had to go into System Preferences but would not have guessed that I needed to have Automatic Login set to off.
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My iphone 4 shut down and I cant get it to turn back on and I alredy tried to reset it! What do I do to get it turned back on!
Hello Tammy 78,
It sounds like your phone will not power on after it turned itself off unexpectedly. I would use this section of the following article to help you resolve the issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
Since downloading OS X Mavericks, my computer has been shutting down midway of starting up. Please help! The problem began after downloading the software free update. Now when I start my computer, it will starts up normal but when the desktop appears, there will be an error message that I shut down my computer because of an error and if I would like to open the applications that were open before the sudden shut down I should press continue. Then when I select continue, it will open up another communication window that my computer is restarting because of an error. Then the screen will revert to shutting down and restarting again. This has been going on now all morning. Can someone hlep me on how to resolve this issue?
Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode? -
When I close Firefox and then come back to it later a box comes up that says it's already running. It says to close Firefox first but when I hit close nothing happens and the box comes up again. I have to shut down my computer and restart to get into Firefox again. If I can't get this fixed I will start using someone else. Someone told me a way to close Firefox but I forgot what they said.
== This happened ==
Every time Firefox opened
== a couple of months agoHello Brian.
You don't need to restart your computer to open Firefox again: you just need to close it manually through your application manager (CTRL+SHIFT+ESC in Processes tab). Anyway, hopefully this support article is what you need:
http://support.mozilla.com/en-US/kb/Firefox+hangs
What's probably happening is that you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
If you want support for one of your add-ons, you'll need to contact its author. -
I shut down my computer and now it won't restart. It starts, the apple logo appears, the wheel turns and then it's shuts down again. It has done that ever since.
My CD-Rom does not work so I can't reboot using the start up disk. Does anyone know what I can do to make it restart again ?????Try resetting the SMC (http://support.apple.com/kb/ht3964).
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While on Safari I was into my Facebook account. I checked off something, not sure what the **** it was, but it immediately shut down my Facebook. I'm able to access FB when on another computer or my guest acct. How do I get into my FB acct on Safari again? Each time I type in "facebook", it will not load.
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click Details then type facebook in the search field then remove all facebook related items.
Now empty the Safari cache. Press Command + Option + E on your keyboard.
Quit and relaunch Safari. Try accessing your Facebook page.
If that didn't help, click History from the Safari menu bar then click Clear History.
Quit and relaunch Safari and try Facebook again. -
Can someone please help me with a Macbook Pro booting question?
Recently, my mid 2010 MacBook Pro has started acting up when I am on Safari. Safari would unexpectedly crash multiple times in a row, then run fine for a while, then again, crash repeatedly. Not long after this began happening, an error message from my Prosoft Drive Genius 3 software, threw out a message that a serious error had occurred and I needed to repair the HD volume. Before I was able to run the software to repair the HD volume, the machine stopped working. I turned off the Macbook and when I tried to restart, it would not boot. I have since removed all external hardware from my machine and tried several times, unsuccessfully, to boot. I have also tried booting in safe mode when also does not work.
Any suggestions? Thanks for your help.Try SMC reset:
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. (four keys together)
Release all the keys and the power button at the same time.
Press the power button to turn on the computer. -
I use my PowerPC Quicksilver G4 (2.1), 867 MHz, 1.5 GB standart video card system 10.4.11 to scan (lack of driver for my Mac Pro 10.6.8)
The G4 has been running flawless, now I get kernel panics every time (shut down your computer). When it stays on I get blotched video
left-over spots, tearig and then shut down your computer...
I did all recommended software tests Diskutility, rebuild with DiskWarrior and Apples full Hardware test. Everything comes out fine!
I am at the end of my know how. Thank you for any help
W.W.
I am attaching the latest crashreport:
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000047AC834E PC=0x0000000000821D3C
Latest crash info for cpu 0:
Exception state (sv=0x37D2EA00)
PC=0x00821D3C; MSR=0x00009030; DAR=0x47AC834E; DSISR=0x40000000; LR=0x00821D24; R1=0x21E23B40; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00032E98 0x0081AB20 0x0080AC74 0x002E9A80 0x002EB94C 0x0008C248
0x00029234 0x000233F8 0x000ABEAC 0x5038514E
Kernel loadable modules in backtrace (with dependencies):
com.apple.GeForce(4.1.8)@0x7ff000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x491000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x5fc000
dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x620000
dependency: com.apple.NVDAResman(4.1.8)@0x636000
Proceeding back via exception chain:
Exception state (sv=0x37D2EA00)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x38A98780)
PC=0x9000B348; MSR=0x0200F030; DAR=0x01785000; DSISR=0x42000000; LR=0x9000B29C; R1=0xF0202F20; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x37D2EA00)
PC=0x00821D3C; MSR=0x00009030; DAR=0x47AC834E; DSISR=0x40000000; LR=0x00821D24; R1=0x21E23B40; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00032E98 0x0081AB20 0x0080AC74 0x002E9A80 0x002EB94C 0x0008C248
0x00029234 0x000233F8 0x000ABEAC 0x5038514E
Kernel loadable modules in backtrace (with dependencies):
com.apple.GeForce(4.1.8)@0x7ff000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x491000
dependency: com.apple.iokit.IOGraphicsFamily(1.4.2)@0x5fc000
dependency: com.apple.iokit.IONDRVSupport(1.4.2)@0x620000
dependency: com.apple.NVDAResman(4.1.8)@0x636000
Exception state (sv=0x38A98780)
PC=0x9000B348; MSR=0x0200F030; DAR=0x01785000; DSISR=0x42000000; LR=0x9000B29C; R1=0xF0202F20; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8 Model: PowerMac3,5, BootROM 4.2.5f1, 1 processors, PowerPC G4 (2.1), 867 MHz, 1.5 GB
Graphics: NVIDIA GeForce2 MX, GeForce2 MX, AGP, 32 MB
Memory Module: DIMM0/J21, 512 MB, SDRAM, PC133-333
Memory Module: DIMM1/J22, 512 MB, SDRAM, PC133-333
Memory Module: DIMM2/J23, 512 MB, SDRAM, PC133-333
Modem: Spring, UCJ, V.90, 7.0F, á¸
Network Service: Built-in Ethernet, Ethernet, en0
Parallel ATA Device: WDC WD1200JB-00GVA0, 111.79 GB
Parallel ATA Device: ST3120814A, 111.79 GB
Parallel ATA Device: PIONEER DVD-RW DVR-103
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Fujitsu Takamisawa Component, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mAThank you for your reply BDAqua.
Yes I ran short and the Extended Test. All pass. One of the first things I did is Safe Boot several times I also repaired permissions. Safe boot takes no longer than before the crashes and as long as I stay in safe boot mode it won't crash. What does that mean?I also ran MacJanitor and removed the SCCUZI card Apple put in when I bought the G4 as well as an M-Audio Delta 66 card which I do not use (both) anymore. I also started up on an external firewire drive 10.4.6. It also (crashes) does the same thing.
I was hoping somebody understands the crash report I enclosed? Isn't that suppose to say what went wrong?
Thank you again for your input BDAqua
W.W. -
When I click on my mail icon nothing happens...it won't open or quit (so I can't shut down my computer). What's going on?
Which Mail icon? That in the Applications folder, that in the Dock, or some other? You do not have to quit your applications in order to shut down your computer (heck, you hardly ever need to shut down your computer).
-
when i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Ifou don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
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