Everytime I try to download a movie I purchased on itunes, I get the network has timed out error
Everytime I try to download a movie I purchased on itunes, I get the network timed out msg. I am using my verizon internet card with my ipod touch. For some reason, it will not recognize the wireless connection we have in places we travel to. My computer connects to whatever wireless connection but my ipod says not found. Never lists available networks around us like my computer does. Also, I can't seem to find a number to call the itunes store for help downloading the movies I purchased. Any help would be greatly appreciated.
I probably should add I have no problems downloading music from itunes, just the movies I purchase.
Similar Messages
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On my iPad, when I try to open a movie I purchased from iTunes, I get "The requested URL was not found on this server." It's on my laptop but when I play it there, it 'jerks' every couple of seconds. How can I fix both these issues? Thanks!!
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
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Everytime I try to access the itTunes Store, this is the message I receive:
iTunes could not connect to the iTunes Store. The network connection timed out.
Make sure your network settings are correct and your network connection is active, then try again.
The internet connection is fine. I don't know how to fix this problem, and in the meantime I cannot connect at all to buy songs. Thanks for your help.I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us. -
I keep getting this error message when I try to log into Itunes, has anyone else seen this error? If so how did you fix it?
Itunes could not connect to itunes store. The network connection timed out. Make sure your network settings are correct and your network connection is active, and try again.Have you disabled any firewall and security/antivirus programs? This seems to have helped the vast majority of people who have posted the same problem in this forum.
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when i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"
I am having similar issues except that the store starts to load, then stops, then I only get iTunes Store in gray letters on a white screen. I can access playlist and the other stuff. Like flamesgirl, I contacted them and they just keep sending me links of stuff to try which I had already seen on the Apple website and nothing works. I posted the question on another forum I belong to and one responder said her husband was in an Apple store and asked about this problem as he was having the same issue. They said an update would be coming out soon as they were aware of the problem. Who knows.
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When my ipod touch is in recovery mode (when I try to re-store it) the itunes page sayes the website has been timed out and so it won't re-store. There is a limited time, whilst restoring the ipod, it lasts for approx 5 mins, then asks to start again all over again. Can anyone please help me?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
I have tried saving it to a jump drive and it still will not work. It also does not let me save the file anyhwere else on my hard drive. What is the problem?
Sadly there are some 'bad carriers' out there. If you have a VERY long download(and iPad OS updates can be 100s of megabytes) and the carrier has an interruption in service(router reboots, modem disconnects, etc) iTunes will timeout.
You might want to try updating later in the evening when usage starts to drop off(kids go to bed, people start watching cable instead of Netflix/Hulu) or early in the morning.
The other alternative is to update at a friend's place who might have a better carrier or is on a better subnet -
When I try to purchase songs in the ITune Store a message pops up and says my session is timed out and to make sure my network settings are correct.
I have been doing stuff with my account and my wife and kids accounts all day trying to setup home sharing. I got that all setup but the whole account access and so on and iTunes store has been horrendous today. I constantly have been timing out trying to update emails on accounts and change passwords as well as buy stuff off the store.
So your not the only ones for sure something is going on -
As suggested by Firefox, I cleared my history and cache. I also downloaded and ran one of the Firefox recommended malware applications. I also removed Firefox from my firewall and then added it back as suggested by Firefox. I have no problem accessing the site using Internet Explorer.
Thanks jscher2000. Yes, in Safe Mode I was able to go the site. I read the possible ways that Firefox suggests to try to fix the problem, i.e., go through all my extensions to find the problem or reset Firefox to the original factory settings. Where do you suggest I go from here?
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im connected to my network 100%! my brother updated his iphone with no problem with a pc and he has the same network. i dont really know how to fix this .
This is asked and answered many times each day. The forum search abr is on the right side of this page.
Disable your firewall/security software and try again. -
Please help me out.. thank you
I have Windows 7 and after going through several suggestions, the one that worked for me was this:
A Dell service representative removed an expired version of McAfee and a half *** version of Norton Antivirus (problem #1: I should only have one functioning virusware up, not two or more)...I then purchased a reliable Antivirus + Cleaner from the Dell rep and he installed it.
The Dell rep then noticed that when he checked my computer properties, I had the following:
Windows 7 Home Premium
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Service Pack 1 <I WAS MISSING THIS PARTICULAR ITEM; THE DELL REP ADDED THIS>
Once the Dell rep did this, I was able to access my iTunes Store and get things updated from 10.5 to 10.6....It took 2 hours, but glad it got done. -
Hi guys,
I need some everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.
Kind regards
IanOne correction, from the icloud I was not able to listed to the entire song. So when you purchased the song if it wasn't downloaded to your library, chances are you have lost your opportunity to listen to it.
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I need help download software for my Ipad. I get an error message that states "the network connection timed out"
Disable or Turn off you firewall and and anti-virus software and try the download again.
Stedman -
every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"
Most of the times your security software is the cause for the network time out: iTunes for Windows: Troubleshooting security software issues
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I try to redeem an iTunes GC and I get a "Session Has Timed Out" Message. The same thing happens when I try to download a song, after I'm taken to the SLA page. I sent Apple Support an email. They told me its software on my computer restricting access to my Internet Connection, but I haven't installed any new software since my last purchase from the iTunes Store. What can I do to fix this?!?! Thanks
Delete and redownload them if doing so is free in your country.
(106637)
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