Everytime i try to go to the apps part of itunes to sync my phone it says itunes has stopped working. how do i fix this?

I just got the new iPhone 5 c. i want to be able to sync all of my stuff an so far it all has except my rintones an text tones. when i try to do it using iTunes it says iTunes has stopped working closes an then just repeats each time i try. i have tried unistalling an reinstalling iTunes an it wont even work. im at wits end. that is alot of money lost if i cant get them back

When I contacted apple they told me to uninstall an reinstall iTunes on the computer. That worked for allowing me to look at things but didn't solve getting back my stuff that just seems to b gone. :(

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