Everytime I try to open a website an error message pops up that says: Firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience. How do I stop getting this message?

When I try to delete this message the website I am trying to reach closes and I revert back to my home page

See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes

Similar Messages

  • Random error message="FireFox.exe has encountered a problem and needs to close.We are sorry for the inconvenience."...What causes this???

    I launch firefox3.6.13 into google homepage.
    I click on almost any bookmark and I get that message.
    another message I get is: " ZoneAlarm browser security detected problem with stability of protected browser. It will be restarted."

    I'm asking for more information.
    Please try that in [[safe mode]] and check for the issue.

  • Firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience. I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to s

    firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
    I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to start Firefox, even in safe mode. i have checked with latest antivirus softwere also.. i didn't find any thing suspicious.
    == This happened ==
    Every time Firefox opened
    == after loading firefox 3.6.6 ==
    == User Agent ==
    Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

    I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.

  • After updating Firefox it will no longer open and i get the message "firefox.exe has encountered a problem and needs to close" end of story.

    Firefox was working well. One day I logged on to use Firefox and was prompted to update my version which I did. After or during the update the following message was given on the screen "firefox has encountered a problem and needs to close". It closed and now every time I click on the firefox icon I get the same message from Microsoft. That is all the information I get. Each time I go to open Firefox I get the same message. There is an error message attached to the Microsoft dialog box, but I don't understand what it means.
    I have sent it to Microsoft but no reply.

    Make sure that you aren't running Firefox in some compatibility mode (e.g. [http://en.wikipedia.org/wiki/Rosetta_%28software%29 Rosetta]).

  • I've begun getting the error message "firefox.exe has encountered a problem and needs to close" when clicking on some links.

    This happens especially with certain news sites (e.g., NY Times), but also with others. I've updated Firefox and plugins, and checked for the malware file nsBrowserOpt.dll in the components folder of Firefox. My antivirus is up to date. I was able to access the problem sites with IE, though Explorer gave me a similar error message this morning.

    I'm asking for more information.
    Please try that in [[safe mode]] and check for the issue.

  • When I am on a secure site I alway 9 out of 10 times get a message firefox.exe has encountered a problem and needs to close. We are sorry for the inconvience

    I went into my Hotmail account and the error message came up. I also went into verizon wirless to pay my bill and error message came up. Both happened today.

    How do you fix this problem

  • Starting Firefox I get the "Send Error Report" popup window. It states "firefox.exe has encountered a problem and needs to close."

    This just started today. Everything seems fine. I just push the popup off to the side and continue to use the browser. If I were to click on the, "Send Error Report" or the "Don't Send" buttons then Firefox just closes!
    Strangest thing yet, trying to figure it out!
    Oh, I tried the reboot without add-ons! Even did the reinstall, still the same???

    Just got back online, still working on things, BUT ???
    I went back and dumped Norton's which I get for free from Comcast. I downloaded the AVG scanner. Went through all the bells & whistles and things seem ok ???? But I haven't done the reboot yet, so will do that soon. But I wanted to drop a line here and let you all know what is happening.
    And Thanks Fred, the funny thing was it did seem to have something to do with their update??? I do like Norton's but my son uses this AVG and he said it was better, lol!!! But again, everyone has their favorite!
    Mine is Norton's so once I confirm that everything is good, I'm going to try redoing Norton's and I'll try your suggestions, if they don't fix it!!
    Thanks again, and will let you know if this is the fixed!!!

  • I have an iPod Touch version 4.2.1, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails.  What can I do to fix this problem?

    I have an iPod Touch version iOS 4.2.1, 8 G capacity, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails.  I have tried deleting and reinstalling iTunes, and the same thing happens.  What can I do to fix this problem?

    Try:
    iOS: If you can't back up or restore from a backup in iTunes

  • I keep getting a message saying Helper extentsion has encountered a problem and need to close i want to disable it but can't find the file

    Trying to gt my computer to move faster i deleted microsoft internet explorer an in order to get my computer to let me on the internet i had to download firefox when i did this i started receiving a message that said Extentsion helper has encountered a problem and needs to close not knowing this came from firefox i tried to delete firefox but kept receiving the messag i have since re-downloaded firefox but can't find extension helper to deactivate it my computer will not let me do anything i need help resolving this please
    Stacey Featherstone

    Can you run Firefox long enough to display the Add-ons page? Either:
    * Ctrl+Shift+a
    * "3-bar" menu button (or Tools menu) > Add-ons
    In the left column, click Extensions. Then, if in doubt, disable. (Remove also is available for some extensions, but not the ones that Firefox found in a registry scan or shared folder elsewhere on your system.)
    Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
    Any improvement?
    If you cannot access the Add-ons page, try starting Firefox in Safe Mode, since that deactivates extensions and hopefully will stop that message from coming up long enough to get to the Add-ons page.
    ''If Firefox is not running:'' Hold down the Shift key when starting Firefox.
    ''If Firefox is running:'' You can restart Firefox in Safe Mode using either:
    * "3-bar" menu button > "?" button > Restart with Add-ons Disabled
    * Help menu > Restart with Add-ons Disabled
    A small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
    Success?

  • Every time I start Firefox or do other functions I get the error message "getPlusPlus_Adobe_reg.exe has encountered a problem and needs to close."

    It started after upgrading Adobe shockwave, and I have used the Adobe remove tool and reinstalled and I have removed and reinstalled Firefox and it continues,

    I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.

  • Getting "HPNetworkCommunicator.exe has encountered a problem an needs to close" message

    I have an HP Photosmart B210e, product number CN219A.    I am running Windows XP 32 bit and I am using a wireless connection to print. The problem is occuring on an HP Compaq 8510p laptop.
    I have been using the printer for several months and it has worked great but about a week ago, I started getting an error message.   The first time I try to use the printer after turning on the computer I get a message saying "HPNetworkCommunicator.exe has encountered a problem and needs to close".  I am unable to print from that point forward.  Documents that I attempt to print just sit in the qeue.  However, if I shut the computer down and restart it, the print jobs will print on their own as soon as the computer boots up.  But then if I try to print another document I get the same error message and am unable to print.  Once I get the error message I am unable to use the HP software to check ink levels or communicate with the printer in any way.
    I have attempted reinstalling the driver and software 2 times without any success.  I have run the HP print diagnostic utility and it tells me that "everything checks out okay with your printer" and asks me if I want to print a test page.  I try to print the test page and it is unable to print it.
    I have the printer installed on another computer running windows 7 and it still works great.
    Please let me know how I can fix this problem
    I am unaware of any changes made to my computer other than the automatic windows and Mcafee updates.

    I have exactly the same problems.  If you com up with an answer before I do please reply here. I'll do the same.

  • I re installed fire fox and i still get a firefox.exe has encountered a problem and must close

    i get a sign that sez firefox exe. has encountered a problem and nneds to close....no matter which little sign i hit ...send error report or dont send error report.....mozilla closes ! it also sez to contact microsoft...when i did they could not help me and sent me here...i dont know what to do !

    Can you start Firefox in <u>[[Safe Mode|Safe Mode]]</u> by holding down the Shift/Options key?
    If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
    *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
    You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
    *Click the "All Crash Reports" button on this page to open the <b>about:crashes</b> page and see all crash reports.
    If necessary then you can open <b>about:</b> pages via the location/address bar.
    See:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter
    *https://support.mozilla.org/kb/Mozilla+Crash+Reporter
    If you can't open Firefox, see:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
    *https://developer.mozilla.org/How_to_get_a_stacktrace_for_a_bug_report

  • I have a new MacBook ProI have a new MacBook Pro. When I try to edit a Word document in any way I get a screen that says Word has encountered a problem and needs to close; that I may lose the info. I was working on and I can't recover my work. Help?

    After decades, I finally gave up on Microsoft and bought a MacBook Pro. However, for work, I still have to use Microsoft. When I try to edit a Word Document in any way a screen pops up saying Microsoft Word has encountered a problem and needs to close; gives me an option to recover my work and restart Word; when I click that option Word restarts but I alway lose my work. This just started; before it was working fine. Help?

    This is a Microsoft problem. Contact them for assistance: http://support.microsoft.com/kb/295539
    mitch86 wrote:
    ... However, for work, I still have to use Microsoft.
    Are you certain about that? There are many alternatives to Office today. Consider
    LibreOffice (donation-supported)
    NeoOffice ($10 but older version is free)
    OpenOffice (completely free)
    In addition to the above I also recommend Apple's Pages ($19.99). All of these options allow you to open, edit, and save Word-formatted documents and spreadsheets. I use OpenOffice and Pages and have been completely Microsoft - free for over a year now. Life is better without Microsoft.

  • HT4436 i am receiving a message when I open Microsoft Outlook MobileMe  Services has encountered a problem and needs to close.  How can I resolve?

    I am receiving a message when I attempt to open Microsoft Outlook on my PC.  it says "MobileMe Services has encountered a problem and needs to close".
    Does anyone know how I can resolve this problem?

    Please see this thread:
    https://discussions.apple.com/message/24830816#24830816

  • Error code: MobileMe Services has encountered a problem and needs to close - I get this message everytime i open Outlook and it slows down opening?  This problem started when itunes updated

    Error code: MobileMe Services has encountered a problem and needs to close
    I get this mesage everytime i open Outlook and it slows down opening. This problem started when itunes updated. What do I do to solve this?

    Hi turingtest2 (you pass, BTW):  Thanks for the speedy reply.  MobileMe doesn't appear in the list of programs which can be uninstalled.  I tried the link you suggest: http://support.microsoft.com/mats/Program_Install_and_Uninstall but when I tried to "Run Now", I get the error message:  " Troubleshooting cannot continue because an error has occurred... etc.... [code 80072F8F]"  So googled this error & found a tool called (80072f8f) Repair Tool   -  I'm leery to download yet more stuff from non-microsoft sites -- any recommendations?

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