Everytime I try to open an attatchment within an email it won't open, asks me to send an error message.
Every time I try to open an attachment within an email it won't let me open it, it gives me the window with the choice of sending and error messg or do not send an error messg.
Also, when I click on the Firefox icon to get online it takes like a minute or so for the internet to come up. Both of these isssues have been going on for about a month.
Please advise me of what I should do to correct this, thanks so much. Edie Wolford
Without any details it's difficult to help; all I can do is point you to this possibility: https://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html
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If you use ZoneAlarm Extreme Security then try to disable Virtualization.
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* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
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Safari quits unexpectedly everytime I try to open it
everytime I try to open Safari i get the following error... please help...
Process: Safari [149]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 4.0.4 (6531.21.10)
Build Info: WebBrowser-65312110~2
Code Type: X86 (Native)
Parent Process: launchd [80]
Date/Time: 2009-12-01 14:18:44.696 -0600
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 1278 sec
Crashes Since Last Report: 27
Per-App Interval Since Last Report: 6 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID: 9F7CFEE4-505F-400E-9C27-84F7CF83D0C3
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
* Terminating app due to uncaught exception 'NSRangeException', reason: '* -[NSKeyedUnarchiver decodeInt32ForKey:]: value (6288262470112210036) for key (NSTag) too large to fit in 32-bit integer'
* Call stack at first throw:
0 CoreFoundation 0x9762640a __raiseError + 410
1 libobjc.A.dylib 0x910a6509 objcexceptionthrow + 56
2 CoreFoundation 0x97626138 +[NSException raise:format:arguments:] + 136
3 CoreFoundation 0x976260aa +[NSException raise:format:] + 58
4 Foundation 0x93730d38 _decodeInt64 + 752
5 Foundation 0x93730a3c -[NSKeyedUnarchiver decodeInt32ForKey:] + 176
6 AppKit 0x9155e555 -[NSMenuItem initWithCoder:] + 1708
7 Foundation 0x9372a1f0 _decodeObjectBinary + 2902
8 Foundation 0x9372affc -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1438
9 Foundation 0x9372b669 -[NSArray(NSArray) initWithCoder:] + 586
10 Foundation 0x9372a1f0 _decodeObjectBinary + 2902
11 Foundation 0x937294e8 _decodeObject + 180
12 AppKit 0x91563064 -[NSMenu initWithCoder:] + 417
13 Foundation 0x9372a1f0 _decodeObjectBinary + 2902
14 Foundation 0x937294e8 _decodeObject + 180
15 AppKit 0x9155e624 -[NSMenuItem initWithCoder:] + 1915
16 Foundation 0x9372a1f0 _decodeObjectBinary + 2902
17 Foundation 0x9372affc -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1438
18 Foundation 0x9372b669 -[NSArray(NSArray) initWithCoder:] + 586
19 Foundation 0x9372a1f0 _decodeObjectBinary + 2902
20 Foundation 0x937294e8 _decodeObject + 180
21 AppKit 0x91563064 -[NSMenu initWithCoder:] + 417
22 Foundation 0x9372a1f0 _decodeObjectBinary + 2902
23 Foundation 0x937294e8 _decodeObject + 180
24 AppKit 0x9155e577 -[NSMenuItem initWithCoder:] + 1742
25 Foundation 0x9372a1f0 _decodeObjectBinary + 2902
26 Foundation 0x937294e8 _decodeObject + 180
27 AppKit 0x91559d63 -[NSNibConnector initWithCoder:] + 395
28 AppKit 0x9155ddc0 -[NSNibControlConnector initWithCoder:] + 865
29 Foundation 0x9372a1f0 _decodeObjectBinary + 2902
30 Foundation 0x9372affc -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1438
31 Foundation 0x9372b669 -[NSArray(NSArray) initWithCoder:] + 586
32 Foundation 0x9372a1f0 _decodeObjectBinary + 2902
33 Foundation 0x937294e8 _decodeObject + 180
34 AppKit 0x91558e26 -[NSIBObjectData initWithCoder:] + 2337
35 Foundation 0x9372a1f0 _decodeObjectBinary + 2902
36 Foundation 0x937294e8 _decodeObject + 180
37 AppKit 0x915583f0 loadNib + 161
38 AppKit 0x91557aa3 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
39 AppKit 0x91557759 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
40 AppKit 0x915576a4 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
41 AppKit 0x915544a9 NSApplicationMain + 434
42 Safari 0x0000273d 0x0 + 10045
43 ??? 0x00000002 0x0 + 2
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x97670a37 __TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION__ + 7
1 libobjc.A.dylib 0x910a6509 objcexceptionthrow + 56
2 com.apple.CoreFoundation 0x97626138 +[NSException raise:format:arguments:] + 136
3 com.apple.CoreFoundation 0x976260aa +[NSException raise:format:] + 58
4 com.apple.Foundation 0x93730d38 _decodeInt64 + 752
5 com.apple.Foundation 0x93730a3c -[NSKeyedUnarchiver decodeInt32ForKey:] + 176
6 com.apple.AppKit 0x9155e555 -[NSMenuItem initWithCoder:] + 1708
7 com.apple.Foundation 0x9372a1f0 _decodeObjectBinary + 2902
8 com.apple.Foundation 0x9372affc -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1438
9 com.apple.Foundation 0x9372b669 -[NSArray(NSArray) initWithCoder:] + 586
10 com.apple.Foundation 0x9372a1f0 _decodeObjectBinary + 2902
11 com.apple.Foundation 0x937294e8 _decodeObject + 180
12 com.apple.AppKit 0x91563064 -[NSMenu initWithCoder:] + 417
13 com.apple.Foundation 0x9372a1f0 _decodeObjectBinary + 2902
14 com.apple.Foundation 0x937294e8 _decodeObject + 180
15 com.apple.AppKit 0x9155e624 -[NSMenuItem initWithCoder:] + 1915
16 com.apple.Foundation 0x9372a1f0 _decodeObjectBinary + 2902
17 com.apple.Foundation 0x9372affc -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1438
18 com.apple.Foundation 0x9372b669 -[NSArray(NSArray) initWithCoder:] + 586
19 com.apple.Foundation 0x9372a1f0 _decodeObjectBinary + 2902
20 com.apple.Foundation 0x937294e8 _decodeObject + 180
21 com.apple.AppKit 0x91563064 -[NSMenu initWithCoder:] + 417
22 com.apple.Foundation 0x9372a1f0 _decodeObjectBinary + 2902
23 com.apple.Foundation 0x937294e8 _decodeObject + 180
24 com.apple.AppKit 0x9155e577 -[NSMenuItem initWithCoder:] + 1742
25 com.apple.Foundation 0x9372a1f0 _decodeObjectBinary + 2902
26 com.apple.Foundation 0x937294e8 _decodeObject + 180
27 com.apple.AppKit 0x91559d63 -[NSNibConnector initWithCoder:] + 395
28 com.apple.AppKit 0x9155ddc0 -[NSNibControlConnector initWithCoder:] + 865
29 com.apple.Foundation 0x9372a1f0 _decodeObjectBinary + 2902
30 com.apple.Foundation 0x9372affc -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1438
31 com.apple.Foundation 0x9372b669 -[NSArray(NSArray) initWithCoder:] + 586
32 com.apple.Foundation 0x9372a1f0 _decodeObjectBinary + 2902
33 com.apple.Foundation 0x937294e8 _decodeObject + 180
34 com.apple.AppKit 0x91558e26 -[NSIBObjectData initWithCoder:] + 2337
35 com.apple.Foundation 0x9372a1f0 _decodeObjectBinary + 2902
36 com.apple.Foundation 0x937294e8 _decodeObject + 180
37 com.apple.AppKit 0x915583f0 loadNib + 161
38 com.apple.AppKit 0x91557aa3 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
39 com.apple.AppKit 0x91557759 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
40 com.apple.AppKit 0x915576a4 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
41 com.apple.AppKit 0x915544a9 NSApplicationMain + 434
42 com.apple.Safari 0x0000273d 0x1000 + 5949
Thread 1: JavaScriptCore: FastMalloc scavenger
0 libSystem.B.dylib 0x93e7f806 _semwaitsignal + 10
1 libSystem.B.dylib 0x93e7f4c2 pthread_condwait + 1191
2 libSystem.B.dylib 0x93e81158 pthreadcondwait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x92b99276 ***::TCMalloc_PageHeap::scavengerThread() + 614
4 libSystem.B.dylib 0x93e7ee42 thread_start + 34
Thread 2: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x93e780ea kevent + 10
1 libSystem.B.dylib 0x93e78804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x93e77cc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x93e77a68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x93e774f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x93e77336 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x93e77182 _workqkernreturn + 10
1 libSystem.B.dylib 0x93e77718 pthreadwqthread + 941
2 libSystem.B.dylib 0x93e77336 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x910a64e5 ecx: 0xa0522500 edx: 0x0000003b
edi: 0xa00fdaf0 esi: 0x00519b00 ebp: 0xbfffd408 esp: 0xbfffd3f0
ss: 0x0000001f efl: 0x00000286 eip: 0x97670a37 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x000ee000
Binary Images:
0x1000 - 0x1b4fe7 com.apple.Safari 4.0.4 (6531.21.10) <0FEFC124-5DC1-2D4A-24FC-3EC75409623E> /Applications/Safari.app/Contents/MacOS/Safari
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <211AF0DD-42D9-79C8-BB6A-1F4BEEF4B4AB> /usr/lib/dyld
0x900b3000 - 0x900d9fff com.apple.DictionaryServices 1.1.1 (1.1.1) <02709230-9B37-C743-6E27-3FCFD18211F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x900da000 - 0x903d3fef com.apple.QuickTime 7.6.3 (1591.3) <803CC5FD-2369-83B5-795D-A8963620EFAC> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x90406000 - 0x90442fff com.apple.CoreMediaIOServices 124.0 (850) <5F9B1AA3-8BB3-4E8C-2A31-F8FD5EC3F28A> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x90443000 - 0x90643feb com.apple.AddressBook.framework 5.0.1 (864) <878FE5D9-6C49-000F-D5D1-DF8054BFC0F0> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x90644000 - 0x9068dfe7 libTIFF.dylib ??? (???) <5864AE5B-EAEB-F8B6-18FB-3D27B7895A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9068e000 - 0x90747fe7 libsqlite3.dylib ??? (???) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
0x90748000 - 0x9077dff7 libcups.2.dylib ??? (???) <BE4E095C-EECA-017E-11AA-C65F4D2B15C8> /usr/lib/libcups.2.dylib
0x9077e000 - 0x90782ff7 libGFXShared.dylib ??? (???) <79F4F60E-0A6D-CE9C-282E-FA85825449E3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x9078e000 - 0x907a2fe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x907a3000 - 0x907afff7 libkxld.dylib ??? (???) <3D2C5BA3-6A8D-C861-B346-0E19942D9AF1> /usr/lib/system/libkxld.dylib
0x907b0000 - 0x907b0ff7 com.apple.Accelerate 1.5 (Accelerate 1.5) <F642E7A0-3720-FA19-0190-E6DBD9EF2D9B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x907b1000 - 0x90859ffb com.apple.QD 3.33 (???) <196CDBA6-5B87-2767-DD57-082D71B0A5C7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9085a000 - 0x908c9ff7 libvMisc.dylib ??? (???) <59243A8C-2B98-3E71-8032-884D4853E79F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x90905000 - 0x9093cff7 com.apple.CoreMedia 0.420.18 (420.18) <43747711-B334-B0C7-4971-15FA586DAFBF> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x9093d000 - 0x9093eff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x90a21000 - 0x90ab2fe7 com.apple.print.framework.PrintCore 6.1 (312.3) <6D4322AF-703C-CC19-77B4-53E6D3BB18D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x90ab3000 - 0x90ab9fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x90aba000 - 0x90ac4ff7 libGL.dylib ??? (???) <76A207FE-889A-CF1B-AF9A-795EEE5A463E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x90ac5000 - 0x90ac7ff7 libRadiance.dylib ??? (???) <462903E2-2E77-FAE5-4ED6-829AAB1980A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x90ac8000 - 0x90ac8ff7 com.apple.vecLib 3.5 (vecLib 3.5) <17BEEF92-DF30-CD52-FD65-0B7B43B93617> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x90ac9000 - 0x90badff7 com.apple.WebKit 6531.21 (6531.21.8) <0C45DB5C-D81F-BFFE-232D-7E6F647E597F> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x90bae000 - 0x90baeff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x90baf000 - 0x90e11ff7 com.apple.security 6.0 (36910) <32B8FA26-CD73-4C45-C15A-EF8406D51FCC> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x90e12000 - 0x90e58ff7 libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib
0x90e59000 - 0x90e63ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x90e64000 - 0x91046fff com.apple.imageKit 2.0.1 (1.0) <3CD99122-4DC8-00CE-4BD7-E3E1E1C71C30> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x91047000 - 0x9105bffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9109c000 - 0x91149fe7 libobjc.A.dylib ??? (???) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
0x911f9000 - 0x911f9ff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x91239000 - 0x91293ff7 com.apple.framework.IOKit 2.0 (???) <1BE07087-27D5-0E62-F06B-007C2BED4073> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x91294000 - 0x912a5ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <7A3862F7-3730-8F6E-A5DE-8E2CCEA979EF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x913ae000 - 0x913d2ff7 libJPEG.dylib ??? (???) <649E1974-A527-AC0B-B3F4-B4DC30484070> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91551000 - 0x91551ff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x91552000 - 0x91e30ff7 com.apple.AppKit 6.6.3 (1038.25) <72A9AA47-8DCB-DB07-64F5-F837E98C62D8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x91e31000 - 0x91e3bfe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x91e3c000 - 0x91e7efe7 libvDSP.dylib ??? (???) <8F8FFFB3-81E3-2969-5688-D5B0979182E6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91e7f000 - 0x92001fe7 libicucore.A.dylib ??? (???) <2B0182F3-F459-B452-CC34-46FE73ADE348> /usr/lib/libicucore.A.dylib
0x92002000 - 0x92032ff7 com.apple.MeshKit 1.0 (49.0) <435718C1-ED40-6BCC-F0D8-67FA05CFFF1E> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x9218c000 - 0x9219afe7 libz.1.dylib ??? (???) <7B7A02AB-DA99-6180-880E-D28E4F9AA8EB> /usr/lib/libz.1.dylib
0x9219b000 - 0x925b1ff7 libBLAS.dylib ??? (???) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
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0x99268000 - 0x99394fe3 com.apple.audio.toolbox.AudioToolbox 1.6.1 (1.6.1) <C226DF5C-35B0-98B8-95ED-FE5FE24E62C8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x99395000 - 0x9940eff7 com.apple.PDFKit 2.5 (2.5) <58603BDB-337F-FBE3-EB11-7C31CF261995> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
Model: MacBookPro2,2, BootROM MBP22.00A5.B07, 2 processors, Intel Core 2 Duo, 2.33 GHz, 2 GB, SMC 1.12f5
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), Atheros 5416: 2.0.19.4
Bluetooth: Version 2.2.4f3, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS541616J9SA00, 149.05 GB
Parallel ATA Device: MATSHITADVD-R UJ-857D
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000Hi and Welcome to Apple Discussions...
I see you have a MacBookPro. Could you please click My Settings on the right side of this window and tell us which Mac OS X your MacbookPro is running? The more information provided in your forum profile the better. Thanks! I see you are running the most recent version of Safari 4.0.4
Try this... Right click the Safari icon in the Applications folder then click Get Info. In the Get Info window click the black disclosure triangle so it faces down where you see: General
Make sure: Open in 32-bit mode is selected. Make sure: Open using Rosetta is not checked.
Restart your MacBookPro and try to launch Safari.
If Safari unexpectedly quits, it could be a 3rd party plugins causing the problem. Go to ~/Library/Internet Plugins. Move any 3rd party plugins to the Trash and restart your Mac.
Carolyn -
I get this report everytime i try to open firefox:
AdapterDeviceID: 9490
AdapterVendorID: 1002
Add-ons: {5F590AA2-1221-4113-A6F4-A4BB62414FAC}:0.45.6.20100202.1,{89506680-e3f4-484c-a2c0-ed711d481eda}:0.9.5.6,[email protected]:1.1.1,{6F0976E6-26F3-4AFE-BBEC-9E99E27E4DF3}:1.4.14,{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}:20110323,wikilook@testpilot:2.7.0,[email protected]:4.0.20110415,{EF522540-89F5-46b9-B6FE-1829E2B572C6}:5.0.3,{b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.3,{46551EC9-40F0-4e47-8E18-8E5CF550CFB8}:1.2,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23,{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24,{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.3.9,{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26,{cc85cd4e-5a5b-4eda-a25c-bdaffa93b406}:0.7,{972ce4c6-7e08-4474-a285-3208198ce6fd}:5.0
AvailableVirtualMemory: 4115996672
BuildID: 20110615151330
CrashTime: 1309981062
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1308935344
Notes: AdapterVendorID: 1002, AdapterDeviceID: 9490, AdapterDriverVersion: 8.632.1.2000
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 636
StartupTime: 1309981057
SystemMemoryUsePercentage: 63
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL:
Vendor: Mozilla
Version: 5.0
Winsock_LSP: Tcpip MSAFD [TCP/IP] : 2 : 1 :
Tcpip MSAFD [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Tcpip MSAFD [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
Provedor de Serviço de TCPv6 de RSVP : 2 : 1 :
Provedor de Serviço de TCP de RSVP : 2 : 1 : %SystemRoot%\system32\mswsock.dll
Provedor de Serviço de UDPv6 de RSVP : 2 : 2 :
Provedor de Serviço de UDP de RSVP : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD RfComm [Bluetooth] : 2 : 1 :Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
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