Everytime I try to purchase Mountain Lion from the App Store it tells me that iTunes has changed their terms and agreements and I need to first read and agree to them before I can proceed. It never pulls up the terms and agreement window to read?
Everytime I try to purchase Mountain lion from the App store it tells me that iTunes has changed their terms and agreements, in order to proceed I need to read and agree to them, yet no pop up window appears to do just that!!
http://www.apple.com/support/mac/app-store/contact.html?form=account
Similar Messages
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Thanks Neil. Though I have purchased Mountain Lion from Mac App stores before HD crash, this is not shown in the list of purchases.why?
regards,
[email protected]If you go to System Preferences > Network do you see other networks listed on the left panel? Is the lock in the lower left corner closed? If not, highlight your network, then close the lock so you block other networks.
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I have just purchased this os x mountain lion from my app store and it will not finish loading
i have just purchased this os x mountain lion from my app store and it will not finish loading
If you mean the DL appears to be stalled give it about half an hour, if there's no movement restart and the DL should pick up from where it left off.
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I can't download Mountain Lion from the App Store; it tells me that the product distribution file cannot be verified. What does that mean, and what can I do?
Try starting in safe mode, holding the Shift key while your computer is starting. After starting in safe mode, open the App Store and download Mountain Lion
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When i try to buy mountain lion it says app store error (100) try later what should i do
when i try to buy mountain lion it says app store error (100) try later what should i do
Try here first > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, try the following:
Disable anti virus software.
Turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store. -
When I try to open the App Store it tells me that it can't connect. What can I do?
When I try to open the App Store it tells me that it can't connect. What can I do?
Try here. See if there is something that will work for you.
Can't connect to the iTunes Store - Support - Apple
Best Fixes for 'Cannot Connect to iTunes Store' Errors | iPad Insight -
Macbook Pro Retina I7 Cant install a purchased Mountain Lion in Israeli app store
I bought the new Macbook pro with Retina display, now a while ago i purchesed the Mountain Lion for my previous version Macbook pro (mid 2010).
when i try to download the Mountain Lion now, it says that it cannot be installed on this mac? i am in the israeli app store.
can anyone assist?
thank you.Were you in your Purchases section of the app store?
After purchasing it, it should show up there. -
Every time I try to download nextlix on the new iPad it tells me I can't connect to iTunes. Y is that? And how can I fix it?
Lt Chu
You can buy an iTunes card and redeem it at the on-line store.
Cheers -
Purchase OS MOuntain Lion through Mac App Store but it stated error has occurred.
Hi,
Need help here.
I purchase OS X Mountain Lion tgrought Mac App Store but it stated an error has occured and it was not completely download.
In the purchase box, the application is under "other purchase" and the button is blank. I can't resume download despite its stated error.
However purchase has been billed in my credit card.
My current OS X version is 10.7.5.
Please help how to download again and if cannot how to get the money back ?
Thanks all.
Cheers,
CellaLook in the Applications folder for the Mountain Lion installer. If you find it or a partial download, delete it and see if you can start the download again.
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I purchased mountain lion from a friend account
i purchased mountain lion from a friend account. I will still be able to receive updates and if not,what should i do?
Laurentiu Nicolae wrote:
i purchased mountain lion from a friend account. I will still be able to receive updates and if not,what should i do?
You will still be able to recieve updates I would think, but if you need to reinstall you may well have to use your friends Apple ID to sign in again. Hopefully your friend isn't using the same copy of Mountain Lion as well, or therein starts the complications, as you should have a copy each. A ML download can be used on as many computers as YOU own, but you cannot share it around with others.
Cheers
Pete -
My new iPad, when I try to get something from the Apple Store it tells me that My account i snot vlaid for use in the U.S.store. And to switch to the Australian store before purchasing, how do I do this? I am in Australia?
There are instructions on this page for creating an account without a credit card : http://support.apple.com/kb/HT2534
You can download a copy of the iPad manual from here : http://support.apple.com/manuals/ipad/ -
When I try to purchase Mountain Lion i get an error message: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
I can purchase other apps, why not Mountain Lion. I get the same message on my wife's IMAC.The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Hope it helps. -
what can i do if i accidentally deleted my iPhoto from my macbook air and the App Store couldn't recognize that i have bought it before and required me to buy it again ... should i buy it again or what ? i can't manage my photos now ...
Log into the app store using the Apple ID you used to set your computer up. Look under purchases. If it is not there you may need to accept it or to unhide it
LN -
Upgrading to Mountain Lion from Snow Leopard, I cannot tell if it was successful. Where is the downloading indicator?
Does it show up in your purchases in the App Store?
If you have successfully downloaded Mountain Lion it will be in your Applications folder "Install OS X.app" -
I have already verified my account on iTunes, but when I try to make a purchase from the App Store it says to contact iTunes Support to verify transaction. What do I do?
You do exactly that. Contact iTunes Support. it could be as easy as the wrong address on the billing account. But call them/
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