Everytime I try to put in my credit card information itunes asks for verification. Now even when I set the option to "None" itunes tells me to contact support. What do I need to do?
When I enter my credit card information on itunes it asks for verification. Now when I switched it back to "None" it says contact itunes support. I would really like to purchase things on itunes store. Any help?
It says contact itunes support.
http://apple.com/support/itunes/contact/
Similar Messages
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Whenever I try to download a new application, my parent's apple id shows up instead of mine which is on my computer. My mom doesn't want to put down her credit card information because I use gift cards. How do I change the ID on my ipod to my apple ID?
thank you so much lllaass. im an idiot for not finding that out.
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Where do I put my credit card information to pay for the ADOBE pdf Pack I purchased?
How do I put my credit card information to pay for the ADOBE pdf Pack I purchased?
Hi giingerlee,
When you click Subscribe, you are prompted almost immediately for your credit card number, expiration date, and CCV number. What do you see when you click Subscribe?
Best,
Sara -
Not able to edit credit card because it asks for security code of the expired one which has been disposed
Try tapping on NONE and then tap on DONE to remove the payment information, then go back in and try to add the new card if you want one on the account.
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Why after updating my credit card informations itunes store charge me 2 euros?
iTunes store regularly ask me to change my password. When I change the password ask me to update my credit card informations. Updating informations charging me 2 euros. This happen to Greek store.
It will be removed from your card by your card issuer, which should happen within a few days (it varies by bank, and with the weekend coming up it might take an extra day or two). If you add the card back onto your account then it will get the same temporary charge again - each time that you add or change your card details the charge will be made as it need to confirm that the card is still valid and active.
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I have updated my account. I have a Mastercard as my method of payment now after switching from a Visa. My phone and computer will not retain the security code for this card, so I can't access the store on my devices. I tried switching back to the Visa card and iTunes tells me I can't use that card
The card information must exactly match the issuing bank's billing records precisely. Often this is not a discrepancy with the security code, but an address or ZIP code that is not an exact match.
iTunes Store: My credit card's security code or zip code does not match my bank's records -
I cannot get free apps with out putting in a credit card information
I am using iPad , I have like 3 games installed on my unit. When it is time to update them I have no problems , I just click update and it does. My problem is when I go to App Store an try to download new FREE games it asks for my pw which I enter then it wants me to enter cc or debit info for a FREE game is this correct. Is it supposed to be this way if not what do I do.....
U do have the option of paying by using iTunes card instead of using your credit card by altering your method of payment goto http://support.apple.com/kb/HT1918
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I am a K-6 tech teacher and just recieved two classroom sets of iPads. I'm wondering what is the best way to set up iTunes so that apps may be downloaded. I do not want to put my personal information in and I do not want students to put in their informtion either. Teachers want to be able to download free apps and when the school purchases iTunes gift cards, they would like to be able to use them. What is the best way to go about this?
Thank You!
JessContact your IT person. They will help you with provisioning & setting up the iPads and getting apps on them and locking them down so students can only access certain settings and apps.
I have asked that this post get moved to iPad Enterprise as it is more approriate forum for your question (even though it is about schools))
Don't create an AppleID yourself and use it to put stuff onto the school iPads. You can't have more than 10 iPads to one iTunes account anyway. -
I just transferred to my moms old iPhone. I made a new Apple ID but when info to apps I cannot get them due to the fact that my moms credit cards is being declined
are there funds on the card? because iTunes isn't the one declining the card, its the bank/credit card company. also, is the billing address EXACTLY THE SAME on your bank statement as it is on your account
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HT3702 i put my credit card and it ask for me to contact the apple support
I need to know how to get this acct activated
You'll need to contact support and have them check your account.
http://www.apple.com/support/itunes/ -
HT201209 I HAVE BOTH A GIFT CARD AND A CREDIT CARD ON ITUNES. HOW DOES IT KNOW WHAT TO CHARGE
I just want to know how itunes knows whether to charge my credit card or my gift card
It always charges the gift card first.
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Problem changing credit card information on profile for Creative Cloud
I was trying to update credit card on my account profile page for creative cloud subscription, on the Adobe.com site, but when I tried to change the credit card number on the web site, I got this error message:
I then called customer service on 10/31/13, about the problem. I gave the representative my new card number over the phone to be updated on my account. He said that it would reflect on my profile within an hour or two. IT HAS NOT. The old number is still on my account.
Is this problem being fixed, when will the profile area be fixed so that I can change credit info myself? I tried again today, and the same error message appears.Update on my previous post - I was in chrome browser when the error message came up. Switched over to Safari, and it now has worked.
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All the thins is showing at title.
If you haven't already done so then you will need to contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I tried to make an in app purchase. I know the funds are available but it will not go through. Why is this?
What happens when you try to do an in-app purchase, does the 'buy' button not work, do you get any error messages ...
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
every time i try to type in my credit card info to pay for an application, this "Apple Support: Tips for Protecting Your Info" internet page comes up and I cannot purchase anything. I can just download the free ones. This is really annoying! How do I stop this?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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