Everytime I try to scan it says "Please wait while windows configures scan".

Hi guys. I am trying to use my HP Photosmart D110 on my windows XP SP3. I am using the same printer on another computer (Windows 7) and it works perfectly. I don't know why everytime I try to scan it tells me "Please wait while winows configures scan". I have done research on this and nothing has helped. Some people it has something to do with scan.msi. People found success with the issue I have with this forum 
http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/HP-C7250-quot-configures-quot-itself-every-...
Unfortunately, the program "Windows Installer Clean Up Utility" is no longer available and has been replaced with "Microsoft Fix it" and the person who answered the question (rasengan-bankai) said to look for "scan" but in the list it doesn't show anything that specifically that says that. This is what the list contains (that has to do with HP):
HPAppStudio
HP Product Assistant 
Solution Center
I don't know what to do and anything that helps fix the problem will be greatly appreciated. Also, I don't know if this has anything to do with the subject but the computer I am using (Windows XP SP3) was not working a while back and had to replace the hard drive and reformatted it.  
Thanks a lot for your help.

It sounds like your install has become messed up in some manner.  It is possible that not all portions installed correctly or that registry keys tied to the program have been broken.  I would advise performing a cleanup uninstall process and then reinstall the software on your PC.  I will provide these steps below.
1. Run disk cleanup on your computer
2. Download and run the software and drivers below.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-80511-1&cc=us&dlc=en&lc=en&...
3. Once the download is done extracting, cancel the download.
4.. Press the Windows key + R on the keyboard to bring up the run menu.
5. Type %temp% in the run field and click OK.
6. Look for, and open the folder starting with 7z (Example: 7zS2356)
7. Open folder Util
8. Open folder CCC
9. Run the uninstall_ L4.bat for non-HP computers.  For HP computers run the Uninstall_L3.bat
10. When the uninstall has completed restart the computer
11. Run Disk cleanup from Accessories\ System Tools
12. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
13. Use this tool to clean the system and registry.  Note: This utility is not HP sponsored or approved.  HP and I are not responsible for damages or loss of data caused by the utility.  This step is optional.   You can skip it if you want.
http://download.cnet.com/Advanced-SystemCare/3000-2086_4-10407614.html?part=dl-6271865&subj=dl&tag=b...
14. Download the full feature software and drivers
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-80511-1&cc=us&dlc=en&lc=en&...
15. Run the download to reinstall the printer
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

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