Everytime i try to sync my ipod, it freezes on the back up and wont go any further
i've tried everything to get it to sync my ipod but it just keeps getting stopping on the back up. I've messed with the setting, i've tried deleteing the back up history, but nothing seems to be working.
Try here:
iOS: Troubleshooting backup issues in iTunes
Similar Messages
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My iPod is stuck on the apple logo, and wont go any further is this fixable?
A cuple days ago my ipod was starting to not respod everytime i would 'unhold it' and try to look for another song.. it unfroze eventualy but it got to the point of the situation it got to right now. I would care to know if this situation is fixable. I appreciate any feedback:)
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Everytime I try to sync my Ipod touch I et the following message 'cannot be synced An unknown error occured (13019). Can anyone help
Try here:
iTunes: Error 13019 during sync -
Everytime i try to sync my ipod an error screen comes up and says the sync session had failed to start? Why and what can i do to fix it.
If you are using a Windows based computer to sync your iPod try restarting the AMDS...
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Everytime I try to sync my mac calendar with icloud, the times get switched around and I can't retrieve them. Now I no longer know what time my appointments really are. I have to have my laptop with me in order to check my appointments?! This is driving me crazy. Can anyone help me fix this problem?
Thanks!I'm not sure what you mean by the times get switched around, but you migh check on both mac and device in the Time & Date section of preferences/settings to be sure they are both in the same time zone.
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When I try to sync my iPod nano, it opens up driver E and then nothing happens
When I try to sync my iPod nano, it opens up driver E and then nothing happens.
I have searched all over for troubleshooting help.
Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
iTunes: Error 13019 during sync -
my iphone 4 is acting like crap right i can't even restore it everytime i try to reboot it my iphone freezes at the apple logo it is ******* me off to the point where i just want to smash it how do i solve this problem please help?
Don't worry, just follow these steps to fix iPhone stuck on Apple logo
=> First of all Start your Computer and then connect with Internet connection, now Download the latest version of the iTunes application
=> Now install the iTunes application in your System and connect your Device with computer via Data cable
=> Now connect your Device with iTunes application and then Tab on summary option, see in the left side bar of iTunes
=> Now Select restore option from iTunes and then confirm the Restore Message for better results. After this unplug your Device and Restart it
I hope that will surely
Thank you... -
I just downloaded the newest itunes software on my Acer Lap top, and also did a software update IOS 6.0.1 on my ipod thats 4th generation. Everytime I try to hook my ipod to the computer it doesnt work and I'm not sure why. Help!!
What do you mean by "it doesnt work"?
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safari will not even load. every time I try to open safari it will bounce in the dock once and then the it will not respond
Linc Davis
I have the same problem & have just reinstalled the snow leopard OS but safari still just bounces a couple of times in my original user account and then quits. It does work in a new user account I set up though. What is the explanation for that ?
Below is the report generated after re-installing the OS and restarting the Mac for the first time. The report obviously explains what happened but it is double Dutch to me as I don't understand code at all.
I would be fascinated to know how this problem has been caused. Is it my fault, or it it a software fault.
Previously a console report told a completely different story. Here is that first story from console:-
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] catch_mach_exception_raise_state_identity(): PID: 701 thread: 0xa30f type: 0xa code: 0x1000f8044 codeCnt: 0x2 flavor: 0x1000f8054 old_state: 0x1000f805c old_stateCnt: 0x2c new_state: 0x1000f702c new_stateCnt: 0x1000f7028
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] (com.apple.ReportCrash.Self[701]) Job appears to have crashed: Trace/BPT trap
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] catch_mach_exception_raise_state_identity(): PID: 700 thread: 0xa207 type: 0xa code: 0x7fff5fbfdf14 codeCnt: 0x2 flavor: 0x7fff5fbfdf24 old_state: 0x7fff5fbfdf2c old_stateCnt: 0x2c new_state: 0x7fff5fbfe43c new_stateCnt: 0x7fff5fbfe438
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] (com.apple.ReportCrash[700]) Job appears to have crashed: Trace/BPT trap
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] catch_mach_exception_raise_state_identity(): PID: 697 thread: 0xa20b type: 0xa code: 0x7fff5fbfdf14 codeCnt: 0x2 flavor: 0x7fff5fbfdf24 old_state: 0x7fff5fbfdf2c old_stateCnt: 0x2c new_state: 0x7fff5fbfe43c new_stateCnt: 0x7fff5fbfe438
03/07/2014 19:46:14 com.apple.launchd.peruser.501[642] ([0x0-0x6e06e].com.apple.Safari[697]) Job appears to have crashed: Segmentation fault
Then this is the report generated after re-installing the snow leopard OS & starting up for the first time:-
Process: Safari [425]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (6533.21.1)
Build Info: WebBrowser-75345910~1
Code Type: X86-64 (Native)
Parent Process: launchd [368]
Date/Time: 2014-07-04 23:18:45.788 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 295131 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 448 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 06AFA3DC-CF84-4D45-844A-54B0F6E339C8
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
Crashed Thread: 3 WebCore: IconDatabase
Thread 0: Dispatch queue: com.apple.main-thread
0 libxar.1.dylib 0x00007fff8447f320 xar_open + 25
1 com.apple.Safari 0x00000001001807e7 0x100000000 + 1574887
2 com.apple.Safari 0x00000001001808d6 0x100000000 + 1575126
3 com.apple.Safari 0x0000000100182b35 0x100000000 + 1583925
4 com.apple.Safari 0x000000010001493b 0x100000000 + 84283
5 com.apple.Safari 0x0000000100014561 0x100000000 + 83297
6 com.apple.Safari 0x0000000100012cc9 0x100000000 + 77001
7 com.apple.Safari 0x0000000100012ad7 0x100000000 + 76503
8 com.apple.Safari 0x000000010000b68c 0x100000000 + 46732
9 com.apple.CoreFoundation 0x00007fff857559fd -[NSSet makeObjectsPerformSelector:] + 205
10 com.apple.AppKit 0x00007fff8449d85b -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1445
11 com.apple.AppKit 0x00007fff8449ba91 loadNib + 226
12 com.apple.AppKit 0x00007fff8449b1a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
13 com.apple.AppKit 0x00007fff8449add9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
14 com.apple.AppKit 0x00007fff8449835b NSApplicationMain + 279
15 com.apple.Safari 0x0000000100009f1c 0x100000000 + 40732
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff85263c0a kevent + 10
1 libSystem.B.dylib 0x00007fff85265add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff852657b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff852652de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff85264c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff85264aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff85264a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff85264e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff85264aa5 start_wqthread + 13
Thread 3 Crashed: WebCore: IconDatabase
0 com.apple.WebCore 0x00007fff88dcb8a1 ***::HashMap<***::String, WebCore::IconRecord*, ***::StringHash, ***::HashTraits<***::String>, ***::HashTraits<WebCore::IconRecord*> >::get(***::String const&) const + 33
1 com.apple.WebCore 0x00007fff883eda10 WebCore::IconDatabase::getOrCreateIconRecord(***::String const&) + 48
2 com.apple.WebCore 0x00007fff883ece85 WebCore::IconDatabase::performURLImport() + 517
3 com.apple.WebCore 0x00007fff883eb6d8 WebCore::IconDatabase::iconDatabaseSyncThread() + 616
4 libSystem.B.dylib 0x00007fff85283fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff85283e89 thread_start + 13
Thread 3 crashed with X86 Thread State (64-bit):
rax: 0x00000000000000ff rbx: 0x0000000100ca3d20 rcx: 0x0000000100c1b550 rdx: 0x0000000100f80e10
rdi: 0x0000000100c1b538 rsi: 0x0000000100f80e10 rbp: 0x0000000100f80b60 rsp: 0x0000000100f80b20
r8: 0x0000000100f80d20 r9: 0x0000000000000000 r10: 0x0000000100cc59c4 r11: 0x0000000000000088
r12: 0x0000000100f80e10 r13: 0x0000000100f80e00 r14: 0x0000000100c1b538 r15: 0x0000000100c64000
rip: 0x00007fff88dcb8a1 rfl: 0x0000000000010202 cr2: 0x0000000000000018
Binary Images:
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0x7fff85cf7000 - 0x7fff85cfdff7 IOSurface ??? (???) <8E302BB2-0704-C6AB-BD2F-C2A6C6A2E2C3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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0x7fff87fdf000 - 0x7fff8819efff com.apple.ImageIO.framework 3.0.6 (3.0.6) <92882FD3-CB3F-D0BE-DDDA-43B4BEE10F58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff8819f000 - 0x7fff882ddfff com.apple.CoreData 102.1 (251) <9DFE798D-AA52-6A9A-924A-DA73CB94D81A> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff882de000 - 0x7fff882effff SyndicationUI ??? (???) <A7C60837-3B4F-ACDE-5B7B-63DA918763D0> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x7fff88314000 - 0x7fff8832fff7 com.apple.openscripting 1.3.1 (???) <9D50701D-54AC-405B-CC65-026FCB28258B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff88330000 - 0x7fff883e5fe7 com.apple.ink.framework 1.3.3 (107) <8C36373C-5473-3A6A-4972-BC29D504250F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff883e6000 - 0x7fff89450fff com.apple.WebCore 6534.59 (6534.59.6) <24B753DC-1FD4-FFCC-5F66-44799244A125> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB, SMC 1.9f4
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST3250824AS Q, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J, 7.54 GB
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd500000 / 5
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfd510000 / 7
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0250, 0xfd520000 / 6
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 4
USB Device: Ext HDD 1021, 0x1058 (Western Digital Technologies, Inc.), 0x1021, 0xfd300000 / 3
USB Device: My Passport 0741, 0x1058 (Western Digital Technologies, Inc.), 0x0741, 0xfd100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x7d100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000 / 3 -
I got itunes to put my all my songs one time, but it took me a 2 and a half hours of connecting and disconnecting my iPod touch till all 7,000 songs were on it. It only puts on between 50 to 200 songs every time reconnected it. I had to keep re-syncing my iPod and every now and again it would remove all the songs and I'd have to start again. But recently I added some songs to my iTunes on my computer and wanted to see if I could put them on my iPod, and it removed all my songs again. And whatever i did last time that worked, won't work this time.
This seems like a common enough problem that I see people complaining about on these forums, but not enough for common enough for apple to do anything about it. I have had this problem since day one of getting my iPod(about 8 months ago), and I have run diagnostics on it, connected it to different iTunes, and still get the same problem over and over again. And Apple just tells me it is a problem with my computer. Even though I have tried it with multiple computers, completely reset my iPod, and everything else I could think of.
i have seriously tried everything under the sun. it will show up in itunes as having all the music on the ipod touch, then when the sync is complete it removes them again. it will only put 63 songs (if any) on my ipod of 7000 songs, and yes i have plenty of room. its a 64 gig ipod. i haven't been able to use my ipod for anything other than apps for the past six months because of this. i bought the thing so i could listen to my music everywhere, not be frustrated by yet another shortcoming of itunes and comparability with its own company's devices....
I am the only using one computer and i am the only one that uses this computer.
-I have tried manual syncing it, and dragging the music on, doesnt work.
-tried selecting playlists/artists/etc. under music tab, doesnt work
-tried resetting the ipod, doesnt work
-tried restoring the ipod, doesnt work
-tried reinstalling itunes, doesnt work
-tired updating all apps, in itunes and on the device, still wont add the music
-tried just syncing music, nothing else, doesnt work
-tried syncing entire music library, doesnt work
-tried logging in and out of my itunes ID, doesnt work.
-tried erasing everything off of it ant and tried syncing with a different computer, doesnt work.
-tried syncing in airplane mode, with just the usb cord that came with my ipod, doesnt work.
-tried just syncing over WiFi, doesnt work.
i'm sure there are other things but this is just what i've tried in the past few weeks.
it would just be nice to use this ipod as more than an expensive paperweight....Try here:
iTunes: Error 13019 during sync -
Why do I keep gettin a message when trying to sync my iPod nano to mitunes this ipod is synced to another library, I have only ever had this one iPod and it's always been on the same PC
Sometimes a computer glitch wil cause that problem. You just have to restore the iPod and resync.
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When I try to sync my ipod to itunes it automatically backs up my ipod.
Which when it trys to back it up it freezes. Is there a way to sync my ipod without backing it up? My ipod has been connected to itunes for over 18 hours and has made no progress.
Try deleting or moving to a save place the existing backup file. It is located here:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
You have to have Show Hidden files turned on.
You can just delete it by going to Preferences in iTunes and deleting the backup by going to the Devices tab. -
When I try to sync my ipod, itunes freezes, what should I do?
Anytime I connect my ipod and try to sync it, itunes freezes.
I have tried to reinstall itunes, and have reset my ipod, neither of which worked.
Please help.Doublechecking ... do you have the new iTunes 10.6.1.7 version ?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/ -
Every single time, it'll do the regular sync thing then a little pop up comes up and says "The iPod "[ipod name here]" cannot be synced. An unknown error occurred (13019)." ***? I have searched all over for troubleshooting help. I'm exhauseted. Can anyone help me with this pestering problem? I've lost all the music that I bought on my iPod because it didn't sync up with my computer and when it tried to, it took everything away. Help <3 ?
I have searched all over for troubleshooting help.
Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
iTunes: Error 13019 during sync -
HT1320 Every time I try to sync my ipod, itunes freezes
I've gone through the first 4 of the 5 R's. I can't do Restore because iTunes freezes any time my iPod is connected to the computer, even when it's in Disk Mode. I've reset the ipod, I've checked the status of the disk and there doesn't seem to be an issue there either. I'm stumped. And aggravated!
GPL22 wrote:
I've checked the status of the disk and there doesn't seem to be an issue there either.
Can you share the report by doing the iPod Disk Diagnostic as posted earlier by tt2, it wont fix your problem, but helps in troubleshooting.
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