Everytime i try to update my payment info it tells me i need to talk to itunes support??? help
please help, everytime I have to verify my card info on my itunes account it gives me a error message to contact itunes support??? How do I do that? Ive tried and tried and cant seem to get help! :-(
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
Similar Messages
-
My account won't let me update my billing info. What's the quickest way to fix this ?
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(97806) -
Unable to update my payment info
Hello my name is Narote Ruangraweewat (AdobeID [email protected])
I need to change my creadit card from ******5115 to ********3113
But everytime I try to update the information I receive the following error message :-"invalid card, please check card details"
(http://i1137.photobucket.com/albums/n514/naroter/ec9de31e-e048-4336-b3c7-1857937d6e62.jpg)
I have tried all possible iterations :- multiple browsers such as chrome IE safari but nothing works. And chat with Adobe customer care representative (after a four day 11,12,13,14/11/2013 of live chats that did not help). Even the Adobe representative could not help.
My subscribed will end in 18/11/2013 today is 15/11/2013 Pls Help me, I do not want to use Piracy Software . T T
Please let me know if I will be able to change my card details at all?
I have been provided a case/reference number - 0211888906
Regards,
Narote Ruangraeewat
+66813721143
First step go to http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
2nd step see my plan in account [email protected]
It not show "Under Plan Information, click Edit Payment Info.Enter your password, click Verify," (http://i1137.photobucket.com/albums/n514/naroter/15-Nov-136-12-50AM.jpg)
3nd step tried to go to Manage this plan (http://i1137.photobucket.com/albums/n514/naroter/41c75c50-3620-4e2d-adb3-b6257eb138f2.jpg)
4th step edit payment info (http://i1137.photobucket.com/albums/n514/naroter/375365b5-55eb-4da5-85ad-a1be51c247d0.jpg)
5th error (http://i1137.photobucket.com/albums/n514/naroter/ec9de31e-e048-4336-b3c7-1857937d6e62.jpg)Hello. I seem to have the same problem and I've been trawling the net for similar cases.
My old card was misplaced and had been discontinued so I was trying to put in the new details for the replacement card. The form you have on the website is quite different from all the other e-commerce forms I've encountered: no type of card (visa, mastercard, etc), no name of bank and no security number options. I've been told that my card is invalid and I should check my card details which I find strange because the only detail the form is asking for is the credit card number.
I was in touch with three different customer support personnel (2 on chat and 1 on the phone) yesterday trying to solve the same problem. One sent me a link to the help page, one gave me a customer support phone number to call but the number was invalid and the last one (who I was able to call using a different support phone number) tried to guide me through the process (which I already tried to do myself prior to calling customer support) but told me that because my account had expired (because I couldn't update the card details) I would have to subscribe again using a new Adobe ID.
I would like to know if the last option is my only recourse to getting back on Creative Cloud?
Thank you. -
I can't update my payment info
Last week I tried to change my payment info with changing credit card number. It wasn't possible. I received a message: "There is a problem with the card information entered here. Please review and try again. If the problem persists, please contact customer support." I checked my card and its all data and it was surely OK. I also read some help informations on http://helpx.adobe.com/pl/x-productkb/policy-pricing/membership-subscription-troubleshooti ng-creative-cloud.html#creditcard.
I tried to do that in different environment (Windows, Mac, Firefox, Safari, Chrome). No effect.
What is interesting, today I received an email with information about failed payment process (although I finally didn't change my credit card). My current credit card is active.
As a result, I can't change my payment info and also I can't pay for the subscription.
Please, check this issue.I have problems as well. I've updated my payment info a week ago, there are enough funds on the card. I'm still getting a warning that my subscription will shut down. I have only one day left. And the worst part is - there is no way to directly contact Adobe about this. The only "contact" they offer is a FAQ and this forum. This is insane.
-
K, well it says that there is a 3194 error everytime i try to update my iphone on itunes or restore it. I have tried pretty much all the things on the list from here and it is still not working. When I try to update my itunes it says i have a update but then after it tells me to update my phone to iOS 5.1.1 and then here comes the 3194 error again. Please somebody help
to doublecheck you tried everything error 3194 http://support.apple.com/kb/TS3694#error3194
-
When I try to verify my payment info it says "Your session has timed out" what do I do???
When I try to verify my payment info it says "Your session has timed out" what do I do???
Welcome to the Apple community.
You should start again and enter your details, this time try to be a little quicker. -
everytime i try to update to 10.5.1 i get an error saying 'the feature you are trying to use is on a network resource that is unavailable'? its windows!
Which particular .msi file does the message go on to say can't be found, seg?
-
Itunes says I must update to 11.1, but everytime I try to run it I get an error message saying: "an error occured while running installation" Help?
The full message reads: "Errors occurred during installation before iTunes could be configured. Your system has not been modified. To complete the installation, run the installer again. Click finish to exit the installer."
I have run it again and get the same message. Have rebooted and tried again. Same results. -
Everytime I try to update to iOS5 on my iPhone 4 I get an error containing 0xE while it is backing up data from the iPhone before installing the new operating system. I have done everything suggested in Apple support with no success. I still get the error everytime (about 5 minutes into backing up iPhone data). How can I upgrade to iOS5 without losing all the data on my iPhone (the error message says that if I continue I will lose all data on the phone)? If I have already synced the phone before upgrading the OS, would I be able to restore my data after installing the new OS by syncing after the OS upgrade is complete? Any help would be greatly appreciated.
I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
Before you restore or reset, I would try that first. -
I have a i-phone 5s which i got recently. Everytime i try to update my apps that i got on my 4s on the new5s i get message to fill in a password for some unknown gmail id. How do I get my apple id back for my apps?
That means that one or more of these apps was obtained using that ID. All apps are forever tied to the ID used to originally obtain them & they cannot be transferred to another ID. Your only option is to delete this content, then re-purchase using your ID.
-
I have Windows Vista and my iTunes is v10.5, I have and iPhone 3GS and an iPhone 4. Everytime i try to update my phone to iOS5 it stops on Backing up and freezes. What can i do? Do i need t upgrade my phones on a Mac? Please help it would be greatly appreciated.
Your expectations are not based in reality.
Your G4 will not run iCloud. There will be no upgrade from Mobile Me to iCloud for you with that machine unless you do it manually, and only mail will work without further expenditure. -
I have three Imacs running Final Cut X but only able to update to 10.0.7 on one of them. Everytime I try to update it ask for my apple ID which I submit...then I get the same message to enter my Apple ID...Any suggestions?
Easiest thing to do is put the app on the non updated computers in the trash and then copy the new app on to a flash drive and copy into the app folders on the other two computters.
-
Why I am asked to update my payment info while downloading a FREE APP from App Store? I noticed this change after updating to iOS 8.
If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
I'm trying to update my payment info. and the site won't let me.
I'm trying to update my payment info and your site won't let me!
Is sound working in other applications, such as Safari? Is the iTunes volume slider all the way on the right?
-
HT1918 Trying to update my payment info
Hi there, I'm am trying to update my payment info and trying with two differents credit cards cards and that info I've been adding is correct but I keep getting a message that the credit cards info is wrong. What else is to do?
Hi there Dimeaglass,
You may find the information in the article below helpful.
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/ts1646
-Griff W.
Maybe you are looking for
-
Exception while creating a Template in Web Channel B2B
Hi, We have deployed Web channel B2B solution in Netweaver 7.3. All Our SCA versions are 7.33. In standard application I am getting below exception while trying to create Order Template. It seems that this exception related to the new Java Persist
-
AS2 Sender and receiver adapter.
Hi All, I have to develop a scenario where i have to send/receive some GS1 messages to/from our trading partner using AS2 adapters. I have gone through some of the links and blogs realted to as2 adapters but still have some doubts. Request you to hel
-
Can't download Yosamite Public Beta
My redemption code is always the same, so when i try to use it,AppStore restrict this operation. Web page refresh doesn't help, Re-launching AppStore too. Please help
-
How do I change the cursor size.
How do I change the cursor size. I enlarged it and now cannot remember where the command is to put it back to normal.
-
package com.brainysoftware; import javax.servlet.jsp.*; import javax.servlet.jsp.tagext.*; public class PowerTag implements IterationTag { PageContext pageContext; private int number; private int power; private int counter; private int resu