Everytime I want to update the latest iTunes or iPhone software I get the following error message "Cannot open the URL" please help?

I need to update my iTunes and my iPhone 3GS to the latest version and evertimes I click on "update" I get the following error message displayed - "cannot open URL". I have checked the permissions on my windows firewall and iTunes is not blocked. PLease can anyone give me some other suggestions as its really frustrating and I want to download ringtones etc but can't do so without the latest software versions of iOS etc. Please help? Thank you

Try temporarily disabling your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

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When trying to download the latest itunes it stops half way through and says "error occured whilst installing the update

when trying to download the latest itunes it stops half way through and says "error occured whilst installing the update"
anybody know how to fix this?

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

I am getting the following error message while opening the fire fox browser "sript file:///programe % 20 files/siber%AT% 20roboform/rirefox/components/ref helper.JS:510 in English

i am getting the following error message while opening the fire fox browser "sript file:///programe % 20 files/siber%AT% 20roboform/Firefox/components/ref helper.JS:510 in English

ls -l /var/run/lighttpd/
And how are you spawning the php instances? I don't see that in the daemons array anywhere.
EDIT: It looks like the info in that page is no longer using pre-spawned instances, but lighttpd adaptive-spawn. The documentation has been made inconsistent it looks like.
You will note that with pre-spawned information, the config looks different[1].
You need to do one or the other, not both (eg. choose adaptive-spawn, or pre-spawn..not both).
[1]: http://wiki.archlinux.org/index.php?tit … oldid=8051 "change"

I have the ipad2 with the latest Os upgrade. On certain websites, I get the following error message: cannot open page. Safari cannot open the page because the network connection was lost. I have rebooted, turned off wifi and reset the password.

This is happening to only certain websites. Unfortunately, the work ones that I need to access. I appreciate any help.
Error message:
Cannot open page
Safari cannot open the page because the network connection was lost
I reset the wifi and the password, I also rebooted several times.

Do you have any other browsers on your iPad? If you don't have one, why don't you try downloading one of these free browsers - they will all be "lite" versions (not full featured) - but if you can access these websites with one of those - then I assume that we can point to Safari as being the culprit. That will not solve the Safari problem, but it will give us another point from which to work.
http://www.google.com/search?client=safari&rls=en&q=free+ipad+web+browsers&ie=UT F-8&oe=UTF-8
I have Mercury, iCab Mobile, Opera, Dolphin and Atomic. iCab Mobile - the paid version is great.
BTW ... have you tried to access these sites from another WiFi connection - like a library, a friend's house - any other WiFi network?

Hi there, got 3 issues at once.... 1) can't download the latest itune version (it simply stops, not even an error message) 2) can't access the itune store and in order to fix this i need the latest version 3) one of my ipods isn't recognised by itune

Hi there, got 3 issues at once....
1) can't download the latest itune version onto my PC (it simply stops, not even an error message)
2) can't access the itune store and in order to fix this i need the latest version - catch 22!
3) one of my ipods isn't recognised by itune, nit sure if because of the earlier problems?
.... thanks
S.

Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

I do not have any problems when downloading the new itunes. 10.6.3 version, but once "installed" I cannot open the itunes app by clicking on the icon, help please!

When attempting to download the new version of itunes I was able to complete the download without a problem but cannot open the icon when everthing is done. I unistalled everything and reinstalled, I followed all the trouble-shooting guides, I attempted to download an older version and nothing is working. Prior to attempting to download this "new and improved version of itunes" everything was working fine. Unfortunately I had to update when I got a new iPhone and wanted to sync it to my old library and needed an updated version of itunes.

Restart Computer.
Refer steps here to delete SC file(s):
Win7/Vista http://support.apple.com/kb/TS2363
WinXP http://support.apple.com/kb/TS1776
Then proceed to repair your QuickTime. START > CONTROL PANEL
WinXP - Add n Remove Programs
Win7/Vista - Programs n Features
highlight QUICKTIME and click CHANGE then REPAIR

Get the following error message when opening The procedure entry point JS_GetOperationLimit could not be located in the dynamic link library js3250.dll.

I tried to download the update but something went wrong so when I open Firefox I get the error message: The procedure entry point JS_GetOperationLimit could not be located in the dynamic link library js3250.dll.
What do I do? DO I reinstall Firefox? And if so, how do I restore my bookmarks?
Thank you so much

If you can't reinstall Firefox yourself then you need to contact your IT department and ask them to check the Firefox installation.
It is possible that some files got broken with the latest update.

I cannot install itunes no matter what I try, I have just purchased the iphone4 and I try to install the new itunes 10.5 but I keep receiving an error message saying that the installation could not be completed please try again.

I have deleted files/folders like it tells you too here, but nothing seems to work.
Can anyone help?
Thank you

right click on the setup file
run as administrator
also try compatibility mode as winxp sp3
also try rebooting windows.
if all fails still, run ccleaner, clean your pc of junk files, scan registry for errors and spyware while your at it.
can you install another app? meaning will it install anything else or is it just itunes that wont install?
are you logged in as an admin?

Using the Export to PDF online service, I get "Conversion Failure" error message; why?

Using the Export to PDF online service, I get "Conversion Failure" error message; why?
The documen t was originally created with Word (*.doc) then printed to PDF format; now I need to convert back to Work, but I get the "Conversion Failure" error message, both on conversion back to *.Doc format and attempt to convert to *.docx format.

Hi lfordlaw,
How large is the PDF that you're trying to convert? How did you generate the PDF from Word (did you use Acrobat, or Word's built-in PDF generator)? What version of Word are you using?
The answers to those questions should help us get to the bottom of things.
In the meantime, please try the following:
Clear the browser cache and log back in to https://cloud.acrobat.com.
Try a different web browser (see System Requirements | Adobe Acrobat Pro and Online Services for a list of supported browsers).
Try to convert a different file (if you can convert another file without error, the one you're receiving the error on may be damaged).
I look forward to hearing back from you.
Best,
Sara

TS1717 I get the following error message after installing the latest version of itunes via auto update: "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?

I get the following error message after installing the latest version of itunes via auto update: "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?

Hi pholewinski!
I have a couple of articles for you here that I believe will help you with this issue. The first is an article on advanced troubleshooting, and it can be found here:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
If following that article's steps doesn't take care of the issue, you can try the things listed in this article, which is about permissions issues in iTunes:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Everytime I try to update to iOS5 on my iPhone 4 I get an error containing 0xE while it is trying to backup data from the iPhone. I have done everything suggested in Apple support. How can I upgrade to iOS5 without losing all the data on my phone?

Everytime I try to update to iOS5 on my iPhone 4 I get an error containing 0xE while it is backing up data from the iPhone before installing the new operating system. I have done everything suggested in Apple support with no success. I still get the error everytime (about 5 minutes into backing up iPhone data). How can I upgrade to iOS5 without losing all the data on my iPhone (the error message says that if I continue I will lose all data on the phone)? If I have already synced the phone before upgrading the OS, would I be able to restore my data after installing the new OS by syncing after the OS upgrade is complete? Any help would be greatly appreciated.

I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
Before you restore or reset, I would try that first.

I am trying to update to ver. 11 of Itunes, but I get the following message: cannot open the key: HKEY_current_user\software\APPLE computer, Inc.\iTunes\preferences

I am trying to update the software in Itunes to ver. 11 but get the message: Cannot open the key: HKEY_Current_user\SOFTWARE\Apple Computer, Inc.\iTunes\Preferences

Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!

HT4972 I have ipad 1 . And i want to update it from ios 4.3.5 to ios 7 but i can't why ?? Please help me becouse i can't download apps from app store !!!!! I would suggust: 1 to create a big camera for i pads and ipods and iphones so we can put it in a

I have ipad 1 . And i want to update it from ios 4.3.5 to ios 7 but i can't why ?? Please help me becouse i can't download apps from app store !!!!!
I would suggust:
1 to create a big camera for i pads and ipods and iphones so we can put it in another ipad or ipod or iphone and it has a zoom lens
2 when i downloaded photos and music from a computer to my ipad , i cant delete them now plese do the itunes like samsung becuz samsung have an easier way to download thing from computer
I hope to help me with my poblome and fix it please !!??
And i hope to take my suggusts and make me happy becouse apple it is cooler from samsung
Apple the best
H.M

The iPad 1 can't run the newer operating systems. It'd be like trying to play a bluray disc in your 6 year old dvd player....it simply lacks the hardware to make the software run.
No suggestion about the camera, but given that Apple's attitude seems to be to focus more on the more mobile devices for photography (the iPhone and Touch cameras got features, the iPad and mini didn't), that is highly unlikely. You can tell Apple what you want, but you'd probably be money ahead to get a digital camera.
as to the photos, anything put on via iTunes has to come off via iTunes.Your main alternative would be to look for photo apps that offer file exchange that may give you more functionality.

HT1926 Updating to latest version of i tunes but stopped by this error message MSVCR80.dll missing, what can i do?

Updating to latest version of i tunes but stopped by this error message MSVCR80.dll missing, what can i do?

This happened to me today as well post installing the latest version of itunes. I did a search on google for the error and came across a recommendation to :
Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the msvcr80.dll error.
If, and only if, you're receiving the msvcr80.dll is missing error when you open Apple iTunes, do the following: (skip this step if your msvcr80.dll error is occurring with a different program)
Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.
Uninstalling these programs in Windows is done from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Note: Songs and playlists in iTunes will not be removed when you uninstall the iTunes program or any of the other, already-mentioned Apple programs. If you'd still like to back them up, they're usually located in the My Music folder in Windows.
Download the latest version of iTunes from Appleand note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator. If you're not sure how to do that, see How Do I Open an Elevated Command Prompt? for help. That procedure shows you how to open the Command Prompt program as an administrator, but the steps are essentially the same for anything, including the iTunes installation package you just downloaded.
A general overview of removing and reinstalling iTunes can also be found here on Apple's site but the above procedure seems to work better in this particular situation.

I am using a 2003 eMac and am running on Mac OSX vs 10.4.11. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message: Cannot complete i Tunes Store request. A required iTunes com

I am using a 2003 eMac and am running on Mac OSX vs 10.4.11. I amrunning iTunes 8.2.1 (6) and not able to upgrade iTunes on this computer. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message:
Cannot complete iTunes Store request. A required iTunes component is not installed (-42404)
Please help.

Is this music purchased back in DRM days? I don't actually have any iTunes music so I can't test with my iTunes 7.5, but I know that without iTunes 10 you cannot even connect to the store anymore. I wouldn't think that would require an active connection to the store all the time, otherwise how could you play music on a computer in the middle of nowhere? Did you do something to trigger iTunes suddenly wanting to connect and check on machine authorization?

Everytime I want to update the latest iTunes or iPhone software I get the following error message "Cannot open the URL" please help?

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