EVO 4G LTE - deal verification

I've seen a lot of conflicting information regarding the deals available for purchasing the EVO 4G LTE from Best Buy. I'm upgrading from an EVO 4G and plan on turning my phone in for the trade-in offer. I also pre-ordered my new phone in the store. I believe this means that I will receive a $50 credit (for the trade-in, regardless of phone condition) and a $50 GC (for pre-ordering my phone in store), thereby bringing my total cost to $99.99. However, the guy in the store had no idea what I was talking about when I asked about the GC. Am I missing something here?
HTC - EVO 4G LTE Mobile Phone - Black (Sprint)
Model: APX325CKT | SKU: 5087293
Pre-order now. Product will ship on launch date. Featuring the Android 4.0 Ice Cream Sandwich operating system and a 1.5GHz dual-core processor, this HTC EVO 4G LTE APX325CKT mobile phone makes it easy to stay connected on the go. HTC Sense 4.0 offers an enhanced user interface for easy use. Requires a Simply Everything or Everything Data plan and a $10 Premium Data add-on. Early termination fee is prorated and is calculated by taking the months remaining on your Agreement times $20 for Advanced Devices, with a maximum of $350, and minimum of $100.
Read reviews (0)
Sale: $699.99

Actually, there are *FOUR* deals that you can possibly combine if eligible.
$50 Gift Card for Pre-Order that **CAN** be used towards purchase.
$50 Discount for trading in original EVO 4G.
$50 Gift Card for trading in original EVO 4G.
$50 Gift Card if you signed up for Phone Freedom (can no longer sign up) that **CAN** be used towards purchase.
$200
It appears at a minimum, you will be able to apply $150 (2 gift cards and 1 discount) towards purchase of the phone. Remains to be seen if the $50 gift card from the trade-in deal can be used at purchase.
SOURCE: Internal Best Buy Employee News Email
1. Phone Freedom
Phone Freedom FAQ
How will I receive my $50 Best Buy gift card?
In store: You will receive your gift card following activation of your new mobile phone during checkout.
How do I redeem my gift card? In store: Redeem in any U.S. Best Buy or Best Buy Mobile retail locations for merchandise or services including Magnolia Home Theater and Geek Squad. You may use it toward your mobile phone purchase or for future purchases. Please note that if you use your gift card toward your mobile phone purchase and then return the mobile phone, the gift card will be forfeited; however, if you wish to exchange the mobile phone, the gift card will be applied toward the mobile phone purchase.
From Phone Freedom Confirmation Email:
TO GET YOUR $50 BEST BUY GIFT CARD
To receive your gift card, simply purchase and activate a Verizon, AT&T, Sprint or T-Mobile mobile phone with a 2-year agreement for your registered phone number at Best Buy by December 31, 2012Â¹. For complete details, see the offer Terms & Conditions.
PURCHASING YOUR PHONE IN STORE
If you purchase and activate your mobile phone at Best Buy or Best Buy Mobile stores using your registered phone number, you will receive a $50 gift card instantly that may be used toward your mobile phone purchase or any other future purchase in store or online with no expiration date.
==========================================
2. Pre-Order Gift Card
Pre-Order Press Release
From Press Release
Today, Best Buy launched a pre-sale for the new HTC EVO 4G LTE from Sprint and announced a special offer - customers will receive a $50 Best Buy gift card when they purchase the device at any Best Buy, Best Buy Mobile standalone store or online at BestBuy.com. The offer runs through July 7, 2012.
From the Best Buy Email on Page two of this forum:
..."Customer will not be required to purchase a $50 gift card as part of the process. Instead, when the customer returns to purchase the HTC EVO 4G LTE device, they will GET a $50 gift card to use towards the purchase! Employees will need to bypass the ... entry screen of the pre-order process. This promotion is fulfilled through the BEAST promo function, however it is important that the employee follows the correct process to execute this offcer, in adddition to the other qualifying offers."
==========================================
3. HTC EVO TRADE-IN
Best Buy HTC EVO Trade-In Press-Release
From Press Release:
HTC EVO 4G Trade-In: Save $50 towards any new Sprint device when you trade in your gently used EVO 4G, plus score a $50 Best Buy gift card. This offer runs through June 2.
Best Buy HTC EVO Trade-In Web Page
From Besst Buy HTC EVO Trade-In Web Page
Trade-in the Sprint HTC EVO 4G (SKUs 9895819 and 9955611) and get $50 Best Buy gift card AND up to $50 off instantly when you upgrade to a Sprint handset with two-year activation in store.

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Can we please hear from Management on the HTC EVO 4G LTE Status

I am starting this post as a hope to actually get some sort of status update on the HTC EVO 4G LTE release.
I think I speak for the techno philes out there that are waiting for and pre ordered the device. Back on the 17th we were disappointed with the information of the delay. As with most of the techno philes in the world I have been following the news and blogs surrounding this situation.
On Sunday we were greeted by the news that customs had released some of the devices, and than the news that Sprint would be shipping the phones by May 24th. Than in one blog I saw this statement which concerned me.
"So if you have ordered it outside of Sprint such as at Best Buy or Amazon, you will probably have to wait a few more weeks before you get your hands on your HTC Evo 4G LTE." the droid guy, http://thedroidguy.com/2012/05/sprints-htc-evo-4g-lte-coming-to-pre-order-customers-on-may-24th/
I think we would all appreciate some sort of statement from Best Buy. Some information with anything would be better than living in a vacuum of information.
Those that have pre ordered through Best Buy, and read this forum are loyal and avid Best Buy customers and to be honest I think we deserve some information.
I don't mean to rude or short, but if it is true that direct Sprint customers receive their phones this week and we are left waiting days or even weeks for the device, something needs to be rethought.
Again this is a plea for information more than anything.

I don't think they know... I am betting HTC had the Sprint shipments move to the front of the line and they got the first batches of phones that cleared customs... I read somewhere that they test one phone from every box/case shipped in before clearing them. All I know is my preorder with Best Buy still says back ordered and the preauthorization on my credit card is gone now (but those usually go away in 10 days anyway) but since Sprint isn't taking any more orders right now and no one else has them in stock all you can do is WAIT.... Sucks but I bet no one at Best Buy knows a true date and they don't want people to start canceling...

HTC Evo 4g LTE preorder

I was wondering if anyone had any updates about the Evo Lte preorder for Bestbuy. Sprint has already started their preorder as of 5 min from now. I have bought my last 3 phones from Bestbuy because I love their BlackTie protection and buyback program. I have been waiting 2 years to upgrade my original evo and do not want to take a chance on firstcomefirstserve. I remember the first Evo was on backorder for months for the folks that didnt preorder. If I dont get any info from BB soon , I will have to preorder from Sprint.

zenmoney wrote:
Can the $50 gift card offer for pre-ordering the Sprint EVO 4G LTE be combined with the CHOOSE PHONE FREEDOM $50 BEST BUY® GIFT CARD OFFER?
Yes, these two offers can be combined with each other. Thank you.
Jacob|Web Planner | Best Buy® Corporate

Evo 4G LTE Back Ordered?

I pre-ordered the HTC Evo 4G LTE the first morning it was available (5/7) and now the order status id 'Back Ordered'?
Is this really the case? I just logged in to see if there was a ship date yet and saw this. Annoying if true.

Dan, I will wait for a while as this is the only phone that has really caught my interest since the original Evo 4G 2 years ago. My issue if you look at my original post had nothing to do with the delay, in fact I posted it well before I ever heard about that.
My problem is with Best Buy and the way they have handled this order since I placed it. I only looked at the status this week and saw it listed as back ordered, but I suspect it has said that almost since the moment it was placed. I have a co-worker that placed an order the same morning and it went to backordered status at once.
I posted here and emailed the online store address and asking about it before the news of the customs delay came out. That was Tue afternoon. To date the closest I have to any kind of response from Best Buy is you post above.
I did get this right after I sent the email:
Best Buy Customer,
This message was automatically generated in an attempt to answer your question as quickly as possible.
If you are contacting us to cancel, or modify your BestBuy.com order, please call us at 1-888-BEST BUY. (1-888-237-8289)
Thank You.
Best Buy Customer Care
That's interesting wording: "This message was automatically generated in an attempt to answer your question as quickly as possible."
I

Tips and Reviews of the HTC EVO 4G LTE

I am starting this thread for those that are starting to recieve their 4G LTE.
If you have your EVO LTE already and want to share your reviews, or any tips you have already found, please do so. That way we can all help each other again.

I don't think they know... I am betting HTC had the Sprint shipments move to the front of the line and they got the first batches of phones that cleared customs... I read somewhere that they test one phone from every box/case shipped in before clearing them. All I know is my preorder with Best Buy still says back ordered and the preauthorization on my credit card is gone now (but those usually go away in 10 days anyway) but since Sprint isn't taking any more orders right now and no one else has them in stock all you can do is WAIT.... Sucks but I bet no one at Best Buy knows a true date and they don't want people to start canceling...

When will Store be getting more HTC EVO 4g LTEs for pre orders?

I pre oreder my phone one 5/12/12 at my local store on Thursday they received 4 phone in for pre orders and I was the 5th pre order.
Does any one know when stores will be getting more phones?
Can I cancel my pre order and return my gift card if it does not come in the next couple days?
I have been patient but starting to get irritated due to the lack of information.

Don't cancel! Saturday is your day (if you didn't get today!!)

Sprint EVO 4G LTE

i am eligible for an upgrade, and i wanted to buy it off of best buy because it's 100 dollars less than sprint itself.
but i just want to know if i will in fact be ONLY charged for the phone and the 10 dollar premium a month fee. i don't want my plan changed other than that. AND i want to know if buying it from best buy will make it so i can't have sprint insure it. do i need best buy to insure it if i buy it from them
? please answer! i want to order this phone. thank you!

Your plan will be the same as it is through Sprint. You can still opt for Sprint's insurance if you like, but the Geek Squad Protection does offer some advantages, such as a $0 deductible. See an associate in your local store for more information!
Dan K. | Mobile Specialty Stores
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc.

EVO 4G LTE Cleared and SHIPPING....

Since it has just been announced that the phone has cleared Customs and is now shipping, when should I expect my local BBM to have the phone available to pick up my pre order?

Best Buy does not rely on Sprint for distribution, so since they were already locked down for the launch date, I don't foresee any other delays.
Dan K. | Mobile Specialty Stores
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc.

EVO 4G LTE vs Galaxy s3

Anyone know which camera works better for 1080p video?

I just had that problem and I powered down the phone and took the sim card out. Then I turned the phone on without the card and powered down. After that, I re-inserted the sim card and powered up and I got 4g back and has been working for a few hrs now. I'm hoping that this is not going to be a recurrence because this phone will quickly become a flying object.

EVO 4G LTE

My status changed from Order being processed to Order being processed; usually ships in 1-2 days today... Blah I want my new toy.

My status changed from Order being processed to Order being processed; usually ships in 1-2 days today... Blah I want my new toy.

EVO LTE connection issues

I found this interesting. I'm having problems with connection on my phone. I had a EVO Shift, no connection issus.
After pointing out our own findings as well as the forum complaints, Sprint communications manager Natalie Papaj replied, “We are aware of the issue and are currently investigating it. I will keep you posted as I know more.”
This is on http://www.techhive.com/article/2000138/htc-evo-4g-lte-signal-woes-confirmed.html

These are indeed hardware limitations so flashing new software won't solve anything unfortunately.
There are different versions of the Z3+ intended for different markets (different bands). The Xperia Z3+ dual/E6533 supports the following bands:
GSM GPRS/EDGE 850, 900, 1800, 1900 MHz UMTS HSPA+ 850 (Band V), 900 (Band VIII), 1700 (Band IV), 1900 (Band II), 2100 (Band I) MHz TD-LTE (Band 38, 39, 40, 41) FDD-LTE (Bands 1, 2, 3, 4, 5, 7, 8, 17, 20)
If your operator uses these bands there shouldn't be any issues.

Sprint HTC EVO LTE! But Should've Been Verizon HTC LTE...

This is one cool Looking Phones out there to be made: But it should be Gracing the Verizon Pages an Web Site's I Can only Hope that H.T.C gives Verizon a sweet product like in the near Future.. b33
Wanted to add this:
Here's a Picture of it an Follow the Link to See the Construction of this Sweet Looking Phone
http://an.droid-life.com/2012/04/05/video-behind-the-scenes-look-at-the-creation-of-the-htc-evo-4g-lte/

I figure the new round of CES 2015 phones will be arriving shortly.

Disappointed about the "early upgrade" and "free" LTE phone promo...

I must say I'm rather disappointed with Verizon as of late. First, I was told that adding my wife to my plan wouldn't interfere with any of our services and then was charged $500 in text message fees when I found the store had not put my unlimited texting back where it was supposed to be. Then, I was given the $15 unlimited data promotion for a year which was also taken off after adding the wife to my plan. Neither of these caveats were explained to me by anybody when these "promotions" were given. I guess it comes as no surprise, then, that this one was a load of garbage too.
I have talked to several customer service representatives and Lord I must say there are dozens of curse words I would like to use right now. I logged in to MyVerizon the other night after checking up on data usage since I have unlimited data but the wife is capped at 2GB. I see a promotion in the bottom window "Recommended for You" that says I can get a free upgrade to a 4G LTE phone at no cost to me. Obviously, I'm going to click on the link as I hadn't really thought of upgrading to 4G's higher end phones until the prices came down a little more. Instead of being given the option to choose from my phones, it adds the Nexus to my cart and says I have to pay full upgrade price. I go back to the other phones, and now they all say full upgrade price. I go back to the home page, and now the "Free 4G phone" offer isn't even showing up.
Now, if you're still following this, I immediately called customer service and the first person I spoke to seemed more interested in getting off of the line with me as they advised me to wait for the promotion to pop back up and I will get it for sure.
I called back a couple of days later when I didn't see it and spoke to a nice young lady who then told me that she wasn't sure why it had done that to me but that I was eligible for the 4G discount - $100 off of any LTE phone and that I misunderstood "Free LTE phone".
Look. I know the difference between "$100 off" and "Free". One costs money, the other doesn't. One gives me a discount on the phone I would have upgraded to later this year, and the other gives it to me for free. Why would I upgrade now to save money on a phone that I will buy discounted in the future?
I told her that was not what I was offered and that I want what I had been offered. She went to speak to a supervisor, and then came back and told me that the free LTE deal was a south-only promo. Fair enough, but then why was I offered the deal and then all efforts were made to prevent me from going back to take advantage of it? When I mentioned this, she said that her supervisor had said that they could give me the free phone if I agreed to drop my unlimited data to 5GB/monthly as that is what the southern promotion was.
I did some research and spoke to a friend who lives in the south and their promo was a free phone with unlimited data grandfathered in. So what the heck gives with this misinformation? I felt as if they knew I wouldn't give up unlimited data and were just trying to get me off of the phone.
Finally, I spoke with a gentleman tonight who seemed helpful until we arrived at the same point. Except he told me that the previous customer service reps had misinformed me again and that the southern promotion was indeed grandfathered unlimited data. I told him "Great, sign me up then". Then the disappointment set in. He said that it couldn't be done at all. He said I should have taken the offer last night and then had my unlimited data reinstated (as there is a 14-day policy for such a thing apparently). So I asked why it was offered to me before with the intention of getting me to give up my unlimited data but now it wasn't being offered to me at all. I was told "I don't know, I'm sorry". Well, that doesn't fix the problem, does it? He tried everything he could to sell me the lesser phones (that I already mentioned were a step down from my current phone - the Fascinate) and then basically ended the call saying nothing more could be done.
This is absolutely ridiculous to be treated this way. I have paid my bill on time, and I know that Verizon is the most expensive carrier out there. I have cheaper options, but I chose Verizon because the service is incomparable. Why am I being told lie after lie after lie about what can and can't be done and being offered promos that I can't even get? This wouldn't have even been an issue if I had just been given the original promotion I was offered without losing my unlimited data and I feel like your associate simply enjoy dangling carrots in front of peoples' faces.
I use quite a bit of data and I enjoy my service but my patience is beginning to wear very thin between incompetent store associates and lying customer service representatives. With my upgrade coming up soon and my contract ending soon after I'm beginning to wonder if I made the right choice in leaving AT&T at all.
Utter nonsense. I feel cheated and worst of all I feel as if I was baited into a promotion I will now never get despite the fact that it was promised to me one night and then forbidden the next.

And to make it even worse, each person told me to just "check back later" and "maybe the phone I wanted" would be discounted.
If it was "maybe" discounted, why not just save the trouble, the customer, and the time, and just give me what you offered me?
So annoyed right now....

How to upload photos from HTC Evo to IPad

How to upload photos from HTC Evo to IPad,then to a flashdrive ?

One option would be via Dropbox. Following is a link to information re Dropbox on the HTC Evo. http://www.htc.com/us/support/htc-evo-4g-lte-sprint/howto/393916.html
You can install Dropbox on the iPad via the App Store.
Another option would be to email the photos to yourself.

Applying 4G LTE pre-order GC with activation on 2nd line

So i plan on pre-ordering the Evo 4G LTE online, and the offer states the GC should arrive a couple business days later.
My wifes line is eligible for upgrade 06/01, so we were planning on upgrading in store. Best Buy is showing a current promotion for upgrading a Sprint phone to a newer device for $50 credit, and an additional $50 for turn in of a gently used EVO.
If my wife is upgrading from a Hero, can we expect to use the Evo trade-in, Evo pre-order, and the Sprint upgrade credits for her purchase in store?
Thanks,
Alan

So i plan on pre-ordering the Evo 4G LTE online, and the offer states the GC should arrive a couple business days later.
My wifes line is eligible for upgrade 06/01, so we were planning on upgrading in store. Best Buy is showing a current promotion for upgrading a Sprint phone to a newer device for $50 credit, and an additional $50 for turn in of a gently used EVO.
If my wife is upgrading from a Hero, can we expect to use the Evo trade-in, Evo pre-order, and the Sprint upgrade credits for her purchase in store?
Thanks,
Alan

EVO 4G LTE - deal verification

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