EWA Alert

Dear Experts,
I am trying to send an EWA locally from my ECC6.0 Quality system.
I have already configured Satellite sytem and Service desk in my solution manager.
Procedure I am following:
In my Quality system I went to Tcode SDCCN. Then I have activated it via Utilities-->.activate
Automatically two task has been created: Task name: Maintenance Package and Service Preperation check.
Then I went to Task>Create>Request session data-->then I select periodic(Early Watch Alert)
After the background jobs finishes again went to Task>Create>Refresh session.
My question is:
1. Is that the right steps I am following.
a. Maintenance Package
b. Request session data
c. Refresh session
2. What will be the Target RFC Destination for all the three task(if correct).
I am confused about the Target RFC's for the three task.
Please suggest something.
Regards,

Hello,
http://help.sap.com/saphelp_sm32/helpdata/EN/3b/6dcca09dd24250a0873fef3122de5b/content.htm should help you in this regard.
I believe there is a tutorial on the market place for the generation.Please check service.sap.com/solutionmanager.
If you want the data to be sent to the solman, use the solman rfc.( i think the solman back rfc.Plz check)
thanks,
Prasanna kulkarni
Edited by: Prasanna K on Jun 30, 2009 3:09 PM
Edited by: Prasanna K on Jun 30, 2009 3:13 PM

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Short dump while executing job SM:EXEC SERVICES for EWA alert generation

Hello All,
I'm getting short dump error while executing job SM:EXEC SERVICES for EWA alert generation.I'm using EHP1@SP22 of Sol Man.
Please find the logs
Error in the ABAP Application Program
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The include has been created and last changed by:
Created by: "SAP "
Last changed by: "SAP "
Error in the ABAP Application Program
The current ABAP program "SAPLDSVAS_PROC" had to be terminated because it has
come across a statement that unfortunately cannot be executed.
If anyone came across such kind of dump, please reply asap, due to this, i could not generate EWA report for R/3 system 6.04.
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>
Anand Tigadikar wrote:
> Thx Paul, but i already did checked this note and its not solving my issue
Dear Anand,
Did you perform a complete service definition replacement for SDCC/SDCCN as described in the note?
These are manual steps you need to perform on the system and are not code corrections.
I would suggest you perform it, if you have not, and check the SDCCN logs to review the process ran cleanly.
Note: Please make sure SDCC_OSS is functioning and a connection to SAP can be made before
deleting the service definitions.
If you have already replaced the service defintions on the Solution Manager system, then no point doing it again. However checking a note and applying it are not the same thing. So I am uncertain if you replaced the service definitions or not. The dump you are getting in SM:EXEC SERVICES suggests its due to a problem with the service definitons. The recommendation is to replace them according to the process described in SAP Note 727998. If you have not done so please do so.
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Hi All,
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[EWA Alert A- high ratio of garbage collection|EarlyWatch Alert A - high ratio of full garbage;
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Mon Dec 12 07:43:12 2011
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Regards,
Faisal

Hi,
I have gone through the server nodes , std_server<n>.out (I have 3 server nodes) and found that on today's date, there are Full GC written in the logs multiple times. But can any one help me in diagnosing this and reaching out to the cause of this problem?
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Hello,
iNote 1482818 would be iapplicable if not java checks are being made. You are not reporting no java checks, you are reportijng the check is being performed, but has the wrong value. When you updated the database dis you perform Solman_setup, Mnaaged system setup?
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Doubt about difference between "Send to sap" and "Send EWA Alerts to SAP"

Hello All
I hope that you can help me is juts a doubt about 2 check boxes
I'm on setup of a EWA but when i´m on the configuration (dates, transfers ewa to sap, archiving of EWA etc) i see 2 check boxes
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Tcode = DSWP --> Select the solution --> (the left column) Operations Setup --> Solution Monitoring --> EarlyWatch Alert --> Setup EarlyWatch Alert
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Thanks and have a nice day

Hello Cherios,
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Regards,
Paul

Red EWA alert in SAP Solution Manager Functionality

Hi Experts,
We found a red alert in Service Plan and General Infrastructure in EWA under SAP Solution Manager Functionality for Solman system. The error is as follows.
Service Data Download Center
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Not all services in ICF required for Solution Documentation Assistant are active
RFC connection errors to SAP backend system
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SDCCN:
Go to tx SDCCN - Goto - Settings - Task-specific
Make sure all settings are correct.
Service Plan:
Check your RFC's to satellite systems in SMSY.
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Go to transaction SICF and activate all nescesarry services.
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EWA Alert 'rating not defined' and 'download problem' (last week it's fine)

Hi Friends,
Please help me with this Alert.
We have a weekly schedule of EWA report. Lat week the report was fine (green).
This week it's been grayed out. the erro is Rating not defined and download problem.
I have run the EWA report and it generated well.
As per the EWA aler recomendation, i have run the sysprep check (sdcc) in target system. as per the report ihave checked the patches, they seems to be ok.However till last week the report was fine(Green).
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Regards
srini

hi srini,
r there any upgrades of patches as now i am experiencing the same problem to my qty and dev servers where i have scheduled ewa reps.
it says dwnld problem... but i assume the recent cvhanges to our servers patch levels has some thing to do with this..as that is the only changewe had perfromed...i would keep u informed once i check back to this issue.
let me know if u find any,
Br,
Sri
Award points for helpful answwers

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I did this setup to get EWA report of Solman system in that system itself , i mean i want report of solman system in it , i am not using any satellite system here, is this possible to do so . Please guide me .

Hiii
David ......i refreshed the service definitions and i ran service preperation check and maintenace package , both were ok after that i went to DSWP in operations(inside early watch alert Tab) and i created a new service named "SAP early watch Alert " i selected my solman system while creating this service but service is in Waiting process in DSWP in operations , sign is not of blue bottle or Red flag but the wait Sign that we usually get and when i click on it it says "The session is waiting for data from a remote system. Data transfer can take up to one day." it also gives steps to start it manually by going to SDCCN and creating task "Refresh Session" i also followed that process using "None" Rfc but still in DSWP in opertaion its in Wait and still same message inside it "The session is waiting for data from a remote system. Data transfer can take up to one day."
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Disable EWA Alerts ins Technical Monitoring

Hello,
I would like to disable certain "Early Watch Alert" Alerts in the Technical Monitoring application of Solution Manager 7.1.
E.g. in my setup we get the warning that EWA:Security-Alert: "Security-related SAP notes have not been applied"...
Since this will be the case for most systems most of the time I don't want the warning to appear in the technical monitoring Dashboards.
I figure, that these alerts propably have something to do with "EWA Integration into MAI" and also that a "Early Watch Alert Template" seems to exist.
Unfortunately I'm not able to configue this template.
Do any of you know where "EWA Integration into MAI" or the above mentioned template can be customized?
Best Regards,
Thorsten

Hi,
Other way, you can manually deactivate metrics from the Technical monitoring setup, template maintenance-> select the template -> uncheck the EWA metrics.
Thanks
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EWA Alert report in solman

Hello All,
Kindly help me to resolve this issue.
We have configured solution manager 7.o EHP1. For connecting to satellite system we have configured the trusted system configuration from solman to satellite system and also assigned logical component to satellite system.
We want to generate the early watch report in solman for the satellite system. We ran service preparation check and maintenance package. All are fine. The RFC *BACK is also working well in SM59.
Now in satellite system, in SDCCN we created the "refresh session " task. but this task is getting finished immediately and no data read session is visible in solman. We also made the solman BACK RFC as master for data read.
Regards,
Vineet

Hello,
I see Jansi already provided you the wiki page I wrote.
Another thing to check, ensure that the Installation Number of the managed system is the same Installation number that is entered in the SMSY declarations, because if the numbers differ, then the refesh session will not find a session for that installation, and it will complete with no obvious errors.
BAsically the refresh sessions task is kinda dumb. It either pulls the session numbers and creates EWA (or other session type) SDCCN tasks for each session it pulls from Solution Manager. But if any error occurs, it passes no further information, and seems to run, complete, but finds no sessions.
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So that should pretty much cover the Red Flagged EWA report.
Regards,
Paul

EWA alert report is not generating in SMP through SDCCN !!

Dear Techies,
Kindly help me on this issue,
I am generating EWA in SDCCN, it is generating fine through RFC Connections successful. But I am not getting EWA report in SMP. All steps performed successfully but no EWA report in SMP inbox ( service messages ).
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Thanks & Regards
RAZZ

Hi Deepak,
Pls find Screenshot shared, is there any RFC connections needed between SOL & ECC systems for this activity ???
Done below logs
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I have followed the sap tutor for setting up EWA in solman which i got from market place, I have done the configuration step by step accordingly but when i see in DSWP i see Red flagged report that it throwed some error and not able to generate report i have activated SDCCN in satllite and all the basic steps but still its not working. Pleaase give some step by step configuration if available to you it ll be a great help.

Hi Rahul,
Please check if the following links help you:
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/bc0cb290-0201-0010-3b90-8f3b6bb841ed
http://help.sap.com/saphelp_nw04/helpdata/en/45/cb27429d16db2ce10000000a1550b0/frameset.htm
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"Hi,
I want to configure EWA self service using Solman 4.0. I succesfully did the following :
a. Maintained SMSY and create the required trusted RFC connections from SM to satellite system. All connection and authorization passed in SM59. I used SAP_ALL/SDCCN_ALL role and assigned objects S_RFC*.
b. Assigned the system to a logical system.
c. Created the a new solution and activate "Solutions Monitoring > Earlywatch Alert"
d. Activated and maintained required RFC in SDCCN in satallite system.
My problem is that the create EWA alert request (Red Flag with a specific session number ) coulnd be pass to the satelitte system even though all the trusted RFC and authorization is set. When i execute the SESSION_REFRESH in the satellite system, the session is not created.
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I have the same problem as Solution Manager EWA - cannot create session in satellite system
tried all of solutions, but it does not help... Created the CM (high) for SAP, but get 1 response for 1 week from them:(

Dear Sapbcer,
Have you tried the following option :
Execute SMSY and from the Server entry Execute the "Read System Data Remote" option in change mode.
Save the data captured and then try using Refresh Session Task from SDCCN of the satellite system. Do select the RFC for Solution Manager while performing this task.
Hope this helps.
Regards
Amit

EWA report is not showing in solution manager 7.1 SPS10

Hi Experts,
I have configured EWA in solution manager 7.1 SPS10 as per guides and best practices and managed system is showing perfectly for MOPZ configuration, RFC's are working fine but the Background job SM:EXEC_SERVICES completes in a few seconds with job log content showing the error
Alerts for system DEV in solution 'Development systems' cannot be sent (denied by customer)
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Please let me know any solution for this problem.
Thanks,
Bharat.

Bharat,
Note 1907383 - How to setup and troubleshoot EarlyWatch Alert reports in SAP Solution Manager 7.1 should have most of the answers related to EWA
Also Make sure you add the system to active solution by using "Put in Solution".
"Alerts for system DEV in solution 'Development systems' cannot be sent (denied by customer)" this msg is for sending alert to SAP. check if note 1925658 is implemented and also note 1984512.
-SS

Business Importance of CCMS alerts and Early Watch Alerts configuration

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I have to present to the management how will configuring CCMS alerts and EWA alerts impact the business and how will it help in maintaining our business and existing scenario through the same. Could some body provide me with the PPT presentations/links/ slides which would help me.
Points guarnateed for good help . Thanks ins advance.
Regards,
Somya Maheshwari

Hi Somya,
Actually if you are looking for business point of view you need to go for BPM which is more important from business perspective
and further now we have BPO dashboards too.
so customer will be more happy if you can configure bpm because then you can get the reports etc in workcenter and they can view the same in workcenter rather than just technical alerts in CCMS.
Because based upon my exp they want to go for proactive monitoring not just technical monitoring and later we come to know what happened without knowing the business impact actually.
Moreover in solman 7.1 its a wizard based approach to configure entire technical monitoring just go thru it.
this note might help you otherwise.
SAP note 897226 ('Monitoring TREX with CCMS")
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Monitoring your SAP NetWeaver Components
setup ccms
Setting Up your Central Monitoring
hope it helps further
regards
prakhar
Edited by: Prakhar Saxena on Feb 7, 2012 1:51 PM

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