EWA: error message in CRM check for SAP Solution Manager system

Question

Hello!
In EWA report for SAP Solution Manager system I have seen error message: Many CSA* inbound queues in error status were detected in your system. As a result of this BDocs have not been delivered. And then table
Queue Name                                Status     Date of first entry             Entries
CSABUPA0000000070           READY     03.12.2007                          45
CSABUPA0000000934           READY     07.05.2008                          45
CSAIBASE0000000000           READY     23.11.2007                          36
CSA_ORDER_8000000000      READY     22.11.2007     5
CSA_ORDER_8000000001      READY     22.11.2007     3
and others.
I looked transaction smq2. There are 11300 queues in it. Is it actual error or it is a normal situation? And that must I do, to remove an error?
Edited by: Mariya Kurbatova on Jul 2, 2009 6:27 AM

Answer 1

Hi,
Usually problems with hanaging CSA* queues are caused because too many
indiviaual queues are created for the qRFC resources to handle. You can
limit the number of queues as described in note 763680.
Note 763680 would be useful if all of your qRFC resourcesa are in use
when you have a great number of queues. With a large number of dialog
WPs on the system it would probably make sense to reduce the amount
as described in the note.
the casue when you have this problem would be to check SMQR -> GOTO ->
qRFC resources. You can also see if most of your dailog WPs are in use
in SM50.
Also refer to note 758677.
Please schedule report RSQIWKEX (Inbound) to run as described in the
note.
And since your title has mentioned that the EWA is on your CRM satellite system; this maybe a further good reference too
When you replicate lots of data from CRM to R/3, there could be a qRFC
resource problem. In this case, the numebr of queues created can be
reduced by implementing the attached note 356228, particularly solution
2.
For CSA* queues is slightly different from the one decribed in note;
this is because the CSA queues exchange data within the CRM system.
The steps described should be followed, except that table SMOFQFIND
must be used instead of CRMQNAMES. In this table, fields TR_SNAEMS and
SEGM_FLD are equivalent to the CRMQNAMES fieds BAPISTRUCT and BAPIFLD
respectively. It should be possible to follow the solution 2 in the
note as long as you use SMOFQFIND instead of CRMQNAMES.
Hope this helps
Cheers,
SH