EWA mail

Dear Gurus
i got the mail from sap service market place .. there is a EWA.
Your system received an overall rating of yellow. This means that conditions were found in your system that may reduce its performance and reliability. Please refer to the recommendations in our Service Report and implement the associated Action Items.
kindly provide me the actions.. wht i have to do . i m new on EWA..
thanks

HI
in the service report its the summary.
System Configuration-YELLOW
System Performance-GREEN
Workload Distribution-GREEN
SAP System Operating-YELLOW
thanks

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Configure sender in automatic e-mail for EWA

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I configured the automatic e-mail for EWA.
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I already tried to set up the automatic e-mail with an other user but always my user is set as sender in the e-mail.
Does anyone have an idea?
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Hi Alexander,
Did you just change the SM: EXEC SERVICES owner now, or it was set to a different user all this time and the email was being sent in your name?
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Mark

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Hello Gurus,
EWA report is genrated weekely in solution manager (Solution Manager 7.0 on EHP1 ). I have added 3 e mail ID for receiving the report automatically in email. I found the report is delivered only in one email ID and not in other two. Can you please let me know is there any other configuration needs to be done for sending the report automatically in email to multiple email IDs.
Vineet

Hi Vineet,
It depends on how the configuration was done. For example if you have BADI enabled but the table DSWP_SYS_EMAIL only partially populated, then this issue may occur.
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My EWA is generating reports. I have added email addresses where it's send email automatically. After generating reports, Mail does not come automatically.. I have to do it manually. Can I please get help? I want to receive Emails weekly automatically based on reports generate!!
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Hi Afi,
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This e-Mail distribution is available for EarlyWatch Alert and Service Level Reporting.
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I would like to receive automatic email for EWA reports.
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Hi,
refer below link to enable email sending for EWA:
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Hello,
how can i get an E-Mail-Notification when there is a alert in a SAP-System?
I know that alerts are shown in the transaction dswp under System Monitoring but exists a alternative to get these alerts via E-Mail?
In the transaction rz21 autoreactions can be defined for single MTE classes - but i search for a more generally method to get all in DSWP reported alerts via E-Mail.
Best Regards
Torsten Urban

Hello All,
You can get EWA reports thru mail.
Selection the solution for which you want the reports thru mail in DSWP tcode.
Then Edit>Automatic Email transmission>create Email recipeint.
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I configured SMD in solman, installed SMD & IA agents in Java systems(portals). But not able to generate report.
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In SDCCN the session log shows as follows.
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         07/07/2008     04:53:59      > transfer for server XXXXX completed
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Please guide..
On solman 4.0 SPS 15, ST-SER 700_2007_1 PATCH 1
Edited by: Kobby bryant on Jul 8, 2008 2:59 PM
Edited by: Kobby bryant on Jul 8, 2008 3:36 PM
Edited by: Kobby bryant on Jul 8, 2008 10:48 PM
Edited by: Kobby bryant on Jul 9, 2008 2:26 PM

Hello.
First of all, you must ensure that your solution manger has, at least, stack 13 of support package, in java and ABAP side.
Once you hace installed your agents in solution manager, you must to do different things in your satellite system.
- First of all, you must get sure that you have deployed LMSERVICE in your satellite system. And you must deploy -     JmxService7.1.P5NetWeaver.ear file.
- Secondly, you must install wily folder in /usr/sap/ccm . Willy folder is obtained in ISAGENT71_11-20002182.SAR file.
Into Wily folder, you must look for sap_IntroscopeAgent.profile file, and you need to modify it in order to be seen for your solution manager. To do this step, only find in this file the next item:
introscope.agent.enterprisemanager.transport.tcp.host.DEFAULT=
It will have value 'localhost' and you must delete 'default' and insert your solution manager host.
- Then, you must go to the next folder opening cmd:
\usr\sap\ccms\willy\connectors
There, execute the next command in order to create the necessary connector:
java -jar CreateAutoProbeConnector.jar -jvm C:\j                2sdk1.4.2_06 -output connector.jar
Get sure tou put your corresponding JDK
- You must install SMD agent in your satellite host, executing sapinst that is in CDSMDTOOLS21_0-10003537.SAR file.
- Once your agent is running go to \usr\sap\SMD\J98\component_analyzer and execute the command 'gather setup' . It will open to you a new window with some warnings. Double clicking in each warning and editing node, you can insert a value in order to correct these warnings.
- Then, you must insert different java parameters in your config tool. Parameters are the next:
-Xbootclasspath/p:K:/usr/sap/SMD/J98/SMDAgent/applications.config/com.sap.smd.agent.application.wily/BytecodeAgent/ISAGENT.7.1.P11-2007-09-27/wily/connectors/AutoProbeConnector.jar;K:/usr/sap/SMD/J98/SMDAgent/applications.config/com.sap.smd.agent.application.wily/BytecodeAgent/ISAGENT.7.1.P11-2007-09-27/wily/Agent.jar
-Dcom.wily.introscope.agent.agentName=<name of the agent : insert what you want>
-Dcom.wily.introscope.agentProfile=K:/usr/sap/SMD/J98/SMDAgent/applications.config/com.sap.smd.agent.application.wily/BytecodeAgent/ISAGENT.7.1.P11-2007-09-27/wily/sap_IntroscopeAgent.profile
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-XX:+HeapDumpOnCtrlBreak
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2.- Setup diagnostics system
3.- Setup managed system
4.- in 'Trouble shooting' insert jdbc parameters
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Is so difficult to do this. We have done it in several environments and we have had lots of problems, but it's possible.
Any doubt, please, give me your mail and I'll be so glad to help you.
Best regards.

Email address in EWA reports

Hi gurus,
May be a simple question but I am new to Solution Manager and every morning we get emails from an email adress attached ewa reports. How can I change the e-mail adress
that these emails are coming from?
Thanks alot.

Tanuj,
Were you able to achieve this. The SM:EXEC SERVICES job and the SCOT job are currently run by user ID: XYZ and the the EWA
is set up by the user ID XYZ.
I changed the following:
Deleted SM:EXEC SERVICES and the SCOT job and recreated them to be run by user ID ABC (the one I want to change to).
It still uses XYZ as the sender (not ABC) because as the configuration is set up by user XYZ, it is creating SM:EXEC SERVICES
on the fly to be run by user ID XYZ.
Please let me know what I am missing. What else need to be changed ? Thanks.
Ravi

EWA Report as Word Attachment to email address

hi
Currently I have html format of EWA report automatically sent to Basis Team email id .
How do I get EWA report file as MSWORD Attachment in email.
Yes. I can see that in Solman System , MSword file is generated ., But emailed only HTML version.
Hope you got my Point .

Mahesh Gangula wrote:
Thanks for all your replies .
>
> SAP Already confirms that , Thats not possible.
>
> My Client Manager Asking , why EWA comes are In-place(email body) HTML .
>
> Can we make it asd HTML Attachment as email delivery ?
Hello Mahesh
The main technical difficulty is the fact that many a email servers reject HTML content as a attachment. Plus the fact that the EWA report uses IGS services if opened as a HTML page will fail all the time since the email is not connected to the IGS server of the Solution Manager.
Hence a mail body is created instead of a attachment.
I hope that you now understand the technicality of the issue.
Regards
Amit

EWA Email Configuration

Dear all,
I need your help in sending the EWA Report automatically.
I have added the Email recipient in T-code DSWP under my solution.
Also I have configured in T-code SCOT.
For test purpose I manually generated a EWA Report and after the background job SM :EXEC SERVICES, I checked the status of the mail in T-code SCOT,the mail is in waiting state for a long time but when I click on "Start Send proc for Selection", the mail is getting delivered.
Now what should be done to make it automatic?
Thanks,
Regards,
Hasan
NOTE : i referred this thread too.
EarlyWatch Individual Email Configuration - configure email transmission

Dear all,
The Issue is solved now.
I can able to send email to the corresponding recipient automatically.
I had problem with two things which created this issue.
Firstly i re-scheduled the SAPCONNECT job in T-code SCOT and then I scheduled the background job SM : EXEC SERVICES correctly, which turned the bottle icon into a report icon after few minutes. N later the Email was sent.
Thank You for all your support
Regards,
Hasan

EWA Report not being sent for two systems

Hi Experts,
We are having one issue in EWA Report in solution manager. Searched hard but could not find solution.
Our solution manager is configured to provide EWA for 4 systems- ECC, BW, PI and Solution manager itself.
The configurations are in place to the extend that we are able to view the weekly reports in Solution manager.
Issue is -
1. We are able to recieve mail notification for Solution Manager and ECC but not able to get for BW and PI.
2. The ECC report is coming ok, but Solution manager report is blank.
The places I checked the configuration -
1. SDCCN for all systems.
2. SOLMAN_EWA_ADMIN - all systems active and chcked for EWA
3. Background Jobs for all systems -Maintenance Package, Refresh Session, Earlywatch Alert for Solution Manager
4. Background Jobs related to the task including SM:EXEC SERVICES
Later on I deleted and rescheduled the job SM:EXEC SERVICES to make sure it covers all systems.
Data is visible in Solution Manager but report is not being sent over mail for two systems- BW and PI.
Solution manager report is being sent but empty.
Please suggest.
Regards,
Sabita

Hi,
what is your ST verison? check this note applicable or not
[https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1496931|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1496931]
and chek the version of your service updated ST_SER too, patch this also solve the issue
refer this [Note 1482818 - Service updates ST-SER 701_2010_1|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=0001482818&nlang=E]
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Hi,
We have SolMan 7.0.
I am getting EWA as HTML text in mail. Is it possible to get that report as attachment in mail.
I could not find any information regarding an automatic mail with an attachement.
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SC

Hi Sume,
Please check below links
http://help.sap.com/saphelp_sm40/helpdata/en/49/fa6b41419f031de10000000a155106/frameset.htm
http://help.sap.com/saphelp_sm40/helpdata/EN/af/73563c1e734f0fe10000000a114084/content.htm
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I use SAP Solution Manager (SPS 16) with a lot of satellite SAP systems and get each week a valid EWA report.
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So it should not be a EWA report, but e.g. a XML file with all the relevant information (e.g. parameters, performance, etc.)
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What are the technical steps to do this?
How can I retrieve such information? (interface, tcode, report)
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You want the system to send SAP EarlyWatch or Service Level Reporting reports automatically by E-Mail.
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Start the transaction SOLUTION_MANAGER.
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Hi All,
we are configured EWA in solman system also enable to view the weekly report in solman
Issue is :
We are not able to recieve EWA report through auto matic email
Note :i am bale to send manually the report to email outlook address and also dswp>edit>emial address are maintained(No use)
Any one please suggest how to get EWA automatically.
Thanks,
Raju

Hi,
Thnaks for quick reply .
I have configured Scot setting also i am able to send message manually but issue seems like we are not able to get EWA for auto-matic mail Notification.
Thanks,
Raju

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