EWA Report for DEV/QAS System (if possible)

Hi Experts,
I would like to know if it is possible to generate EWA reports for DEV/QAS Systems. I believe i have set up all the necessary RFCs for our SOLMAN to communicate with the DEV/QAS systems.
When I try to create an EWA session in SDCCN of the DEV/QAS system, the only destination i can choose is "NONE" which is local.
Any idea how I can send this to my SOLMAN. My SOLMAN is already configured to be the master system of my DEV/QAS system.
Any help would be appreciated.
Thanks.

Hi Prince Jose,
My problem actually is that I want to set up EWA for a DEV system. I have tested all the RFC connections to and from my SOLMAN.
Even the RFC connection in SDCCN -> Settings .. -> RFC destination, i have 2, one SAP_OSS and my 'back' RFC to my SOLMAN and everything is working OK.
Would you be able to give me a step by step guide on how to setup EWA. From what i know:
1. Setup the system via SMSY (done)
2. Generate the necessary RFCs (done and tested OK)
3. Set SOLMAN as the master system of the satellite systems (done)
4. Create the necessary task for EWA via SDCCN of satellite system
Are the steps correct?
Thanks

Similar Messages

EWA report for non-abap systems

Hi Gurus,
Good day.
I would like to ask, what are the steps that I'm going to do when configuring an EWA report for non-abap systems i.e portal. Do Ineed to install SMD agents on my non-abap systems and connect to diagnostic agent of solman?
Or do I need to install wily introscope agents on my non-abap systems and connect to diagnostic agent?
It is both? Which one?
It would be also great if you can provide me links/documents in relation to my queries.
Please do note that the current version of solman system is 7.1
Thanks in advance for the help
Virgilio

Hi Virgilio,
To generate an EWA report for Java stack system,
you need to do following:
1. install smd agent (diagnostics agent) on Java stack system
you can install this agent standalone, details see note 1234384.
The installation Guide is also attached in note 1234384.
2. finish Initial Config and Basic Configuration in solman_setup for
solman system, the setting about Enterprise Manager is also included
in these configurations, please ensure EM is running properly.
3. start managed system configuration for the EP system in solman_setup
after selecting the system type 'Java', please finish all steps as
suggested in which step. The Step 'Wily Introscope Configuration' is to
install Introscope Agent which is used for Java stack system. More infor
please read the installation Guide of Enterprise Manager and note
797147.
4. You should be able to see data in Wily Introscope and Workload
analysis via
Root Cause Analysis->End-to-End Analysis->select the system->Workload
Analysis
5. If the EP system is added in a solution, the EWA task for this system
should be shown up in solman's SDCCN.
Also check note: 976054"
Thanks
Regards,
Vikram

EWA reports for non abap systems

Hello gurus,
I am facing a problem with configuration of EWA reports for SAP NW Portal.
I have already configured EWA for abap systems, and those are running good on weekly basis. but i have problem with configuration of reports for java systems.
So far, i have installed an SMD agent and CA on my EP-satellite system. I have also configured and SMD server on my Sollution Manager and registered the SMD agent on SMD server and installed Willy Introscope on SMD server.
I am using a central SLD which is running on different host as Solution Manager. I did all the configuration (smsy_setup, configuration of sld_data_supplier etc... )
I have also created the system in SMSY, matched the smsy with SLD (data source SLd)and assigned Logical component to java system.
>>> But when i want do define data collection in the SMD for Gargage Collection (task in scheduler) i cannot see host of my portal system in the SMD.
In the SMD i can see just the abap systems for which the EWA are being already generated.
(i have done also configuration>>connecting managed sytem to the SMD, but i still cannot connect my Portal system to SMD)
Do you have any idea, what i have done wrong?
My solution manager is running on Sap NW 7.0, SPS16,
Sattelite system , EP SPS 19
Thank you very much for your points!!

Hello Jagan,
I was following the enclosed guide from the note: 976054, but it doesn't help to solve my issue.
And when i want to permorm the setup for the managed systems,(http://<host><port>/smd -> diagnostic setup->managed systems ->setup wizard) i can not see there my Portal systems, just the abap systems.
Do you have any idea?
Thanks,
Best regards
Slavomir

EWA Reporting for NONSAP Systems

Hi all,
we need an EWA reporting for NONSAP systems. Is it possible to generate EWA Reports containing OS information (like CPU Utilization, Memory consumption, Filesystems ...) from the monitored systems.
If possible , are there any "How to guides" for implementing the NONSAP system in SMSY.
Thanks in advance for your help.
Regards
Anton Brehm

Hello,
I would refere you to SAP Note 1257308 - FAQ: Using EarlyWatch Alerts
If you look at section 1. Products and components for whcih teh EarlyWatch Alert is Available, the answer to your question is there, and states the products under section 1.1 and the components under section 1.2.
This should clarify the answer for you.
Regards,
Paul

Configuration of EWA reports for java systems.

Hello,
I am facing a problem with configuration of EWA reports for SAP NW Portal.
I have already configured EWA for abap systems, and those are running good on weekly basis. but i have problem with configuration of reports for java systems.
So far, i have installed an SMD agent and CA on my EP-satellite system. I have also configured and SMD server on my Sollution Manager and registered the SMD agent on SMD server and installed Willy Introscope on SMD server.
I am using a central SLD which is running on different host as Solution Manager. I did all the configuration (smsy_setup, configuration of sld_data_supplier etc... )
I have also created the system in SMSY, matched the smsy with SLD and assigned Logical component to java system.
So far, so good according to manuals but when i want do define data collection in the SMD for Gargage Collection (task in scheduler) i cannot see host of my portal system.
I can see only the hosts (scheduler tasks ) of all abap system for which the EWA reports have already been generated.
Am i missing something?
Some configuration in SMD?
My solution manager is running on Sap NW 7.0, SPS16,
Sattelite system NW 7.0 EP, SPS 6 (planning to SPS 19)
Thank you for your advices!!!

Hi Suveer,
I did the configuration before. I forgot to mention it.
I found this errors in Diagnostic Setup, maybe this could be the cause of the issue.
Step BI Details
Cannot invoke CCMSBISETUP on host localhost
!! Exception : An exception occured during the execution of this function 'CCMSBI_RUN_SIMPLE_SETUP_IN_BTC'.(cause=com.sap.sup.admin.abap.rfc.exception.RfcExecutionException The function named 'CCMSBI_RUN_SIMPLE_SETUP_IN_BTC' doesn't exist!)
Exceptions
com.sap.sup.admin.abap.rfc.exception.RfcExecutionException: An exception occured during the execution of this function 'CCMSBI_RUN_SIMPLE_SETUP_IN_BTC'.
at com.sap.sup.admin.abap.rfc.function.RfcFunction.execute(RfcFunction.java:92)
at com.sap.sup.admin.setup.AbapSysRfcAdapter.setupBIConfiguration_ccmsBiSetup(AbapSysRfcAdapter.java:743)
at com.sap.sup.admin.setup.AbapSysRfcAdapter.setupBIConfiguration_ccmsBiSetup(AbapSysRfcAdapter.java:727)
at com.sap.sup.admin.setup.ManagingServices.startCcmsBiSetup(ManagingServices.java:2686)
at com.sap.sup.admin.setup.SetupStep.execute(SetupStep.java:334)
at com.sap.smd.agent.plugins.remotesetup.SapInstance.setup(SapInstance.java:304)
at com.sap.sup.admin.setup.wizard.monitoring.ConfirmationView.setupSMDServer(ConfirmationView.java:378)
at com.sap.sup.admin.setup.wizard.monitoring.ConfirmationView.onActionSetupServer(ConfirmationView.java:211)
at com.sap.sup.admin.setup.wizard.monitoring.wdp.InternalConfirmationView.wdInvokeEventHandler(InternalConfirmationView.java:278)
at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler(DelegatingView.java:87)
at com.sap.tc.webdynpro.progmodel.controller.Action.fire(Action.java:67)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doHandleActionEvent(WindowPhaseModel.java:420)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:132)
at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:321)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: com.sap.sup.admin.abap.rfc.exception.RfcExecutionException: The function named 'CCMSBI_RUN_SIMPLE_SETUP_IN_BTC' doesn't exist!
at com.sap.sup.admin.abap.rfc.function.RfcFunction.execute(RfcFunction.java:62)
... 37 more
And also this one>>
Step RFC Details
Failed to create TCP/IP RFC on ABAP side (SM59)
!! Exception : Source system cannot be set to Unicode , error key: RFC_ERROR_SYSTEM_FAILURE
Exceptions
com.sap.aii.proxy.framework.core.BaseProxyException: Source system cannot be set to Unicode , error key: RFC_ERROR_SYSTEM_FAILURE
at com.sap.aii.proxy.framework.core.AbstractProxy.send$(AbstractProxy.java:150)
at com.sap.sup.admin.setup.abapproxy.tcpiprfc.TcpIpRfcProxy_PortType.inst_Create_Tcpip_Rfcdest(TcpIpRfcProxy_PortType.java:16)
at com.sap.sup.admin.setup.ManagingServices.createTcpIpRFC(ManagingServices.java:663)
at com.sap.sup.admin.setup.ManagingServices.createTcpIpRFC(ManagingServices.java:637)
at com.sap.sup.admin.setup.SetupStep.execute(SetupStep.java:300)
at com.sap.smd.agent.plugins.remotesetup.SapInstance.setup(SapInstance.java:304)
at com.sap.sup.admin.setup.wizard.monitoring.ConfirmationView.setupSMDServer(ConfirmationView.java:378)
at com.sap.sup.admin.setup.wizard.monitoring.ConfirmationView.onActionSetupServer(ConfirmationView.java:211)
at com.sap.sup.admin.setup.wizard.monitoring.wdp.InternalConfirmationView.wdInvokeEventHandler(InternalConfirmationView.java:278)
at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler(DelegatingView.java:87)
at com.sap.tc.webdynpro.progmodel.controller.Action.fire(Action.java:67)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doHandleActionEvent(WindowPhaseModel.java:420)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:132)
at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:321)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:713)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:666)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:250)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
And in the troubleshooting setup for managed systems, i can see that no initial upload was found form the SMD agent which is running on Java System.
Thanks a lot for your remarks

2 EWA reports for 1 system?

Hello,
We got ECC and BW in the same system, with different clients number - and we got one EWA report every monday that cover both clients.
Is there any way that I can set up EWA reporting so I got one EWA Report for my ECC client, and one other one for my BW client?
Best Regards,
Karl Yngve Andersen

Maybe you can do this with 2 solutions.
Transaction SMSY_SETUP or dswp.
Edited by: Nico Effenberger on Oct 20, 2008 1:41 PM

EWA reports for SAP Content Server

Hi
I have installed the SAP Content Server 6.40 on Solaris and MaxDB but my client want to configure EWA for SAP Content Server.
As per Content Server for EWA reports need to be configuring only Database and OS.
Kindly suggest me what are the steps need to be performed to setup the EWA for Content Server.
Regards,
Panu

Hi There
In order to have EWA report for any system you need to meet some prerequisit , for detail please refer to
this link below..
http://service.sap.com/EWA >> Media Library
Best Regards
Jai Wardhan

Config in Sol Mgr 4.0 for EWA reports for NW2004s Systems??????????

Dear Experts,
We have installed Solution Manager 4.0 with latest Patch Level.
We also have BI 7.0 and ECC 6.0 Systems in Landscape.
Requirement :
I have to generate <b>Early Watch Reports</b> for the both BI & ECC systems in our Solution Manager.
Please Let me know the configuration & steps for integration and to generate EWA's for the systems on a weekly BASIS.
Blogs / Links / Guides are highly appreciated.
Thanks in Advance to all SOlution Manager Experts.
Regards
PR

hi,
Please check these. It will solve your problem.
https://websmp206.sap-ag.de/~sapidb/011000358700006819072005E
https://websmp206.sap-ag.de/~sapidb/011000358700006936042005E.sim
https://websmp206.sap-ag.de/~sapidb/011000358700005011442004E
https://websmp206.sap-ag.de/~sapidb/011000358700008968942004E.sim
https://websmp206.sap-ag.de/~sapidb/011000358700001581372005E.sim
/people/federico.babelis2/blog/2006/04/23/sdcc--service-data-control-center-configuration-guide-for-dummies
Feel free to revert back.
--Ragu

Defining SLD Target Systems for DEV, QAS & PRD

In a 3 tier XI landscape (DEV, QAS, PRD) which of the following two scenarios is best?
1. In the SLD define each DEV Business System with a target of the corresponding QAS Business System and define each QAS Business System with a target of the corresponding PRD Business System.
DEV ---> QAS ---> PRD
This means that we export ID objects from DEV and then import them into QAS. The objects then need to be exported from QAS for import into PRD
2. In the SLD define the DEV Business Systems with 2 target systems relating to corresponding QAS and PRD Business Systems.
DEV --> QAS
DEV --> PRD
This means that the same export from DEV can be used for import to both QAS and PRD.
Currently we have scenario 1 implemented but I am thinking of changing this to scenario 2 which I believe is a better solution as only one export is required and it is guaranteed that the same objects are being imported into QAS and PRD.
Any thoughts or comments?

Hi Mark,
I dont think thats a good thing to go with. When you are exporting, how are you going to control in CMS as to which environment you are going to export?
CMS itslef works on the principle of Develop->QA->PRD. This way, when you are in QA and found some bugs and fix them, you can export them all to QA. Finally you assemble them at QA and finally import them to PRD. This way, all the chaged objects later on would also get imported to PRD automatically.
Also As per my knowledge, in SLD, one target bus sys can have mulitple sources but the converse is not true.
VJ

Risks when maintain only one SolMan system for DEV, QAS and PRD systems

What are the risks involved when maintaining only one solution manager system for entire client landscape(Small size).
Or No risks are involved?
Or Is this the SAP rrecommended approach for small size landscapes?
One SolMan system -> DEV and QAS and another SolMan system -> PRD.

>
Sanjai Prabu Govindan wrote:
> What are the risks involved when maintaining only one solution manager system for entire client landscape(Small size).
> Or No risks are involved?
Anand: Risks Involved depends on what all aspects\Scenarios the Solution Manager System is used for. It Could be used for the following purposes
1) Service Desk
2) Solution Monitoring
3) System Monitoring
4) Change Management
How do you propose to use the Solman system ?
>
> Or Is this the SAP rrecommended approach for small size landscapes?
> One SolMan system -> DEV and QAS and another SolMan system -> PRD.
Anand: This is the most idealistic and SAP recommended way of using Solman....it always better to have it this way no matter in how many scenarios you intend to use Solman for....
Regards,
Anand.....

Reports for Database metriks: what is possible?

Hello,
we are using the GridControl since several months. For our databases we are collecting several metrics and keep them for 365 days. I know how to look up the metrics for historic data (e.g. the first week in january), but for reporting purposes I need something like this:
=> a report which contains the metriks CPU, User I/O and System I/O of the week before the actual week (and of the complete month before the current month, and of the year before the
current year)
What the report should show is some kind of grafical curve which shows: the values of the metrics have increased, decreased or stayed the some
When looking into the report tab of the GridControl I find all kinds of predefined reports - but not exactly what I'm looking for...
Any help will be appreciated
Rgds
JH

Please read below tutorials for creating custom reports:
http://download.oracle.com/docs/cd/B16240_01/doc/em.102/b40007/views.htm#BACCEIBI
Metalink Notes:
Generic Issues With Custom Reports [ID 758293.1]
Examples: Creating Custom Reports [ID 831243.1]
Grid Control Reports FAQ [ID 460894.1]
Regards
Rajesh

EWA reports for EP 7.0

Hi All,
When i tried to navigate to the page http://hostname:5<no>00/smd using the user id smd_admin i cannot see the tabs diagnostics administration and root cause anaylsis.
How can we launch the same from solman_workcenter.
SAP_SMWORK* roles have been added to the user.But still the problem persists.Any pointers.Thanks.

in SOlman_Work center we can see the root cause analysis tab.But we cannot see the same in smd.
SAP_ABA     701     0006     SAPKA70106     Cross-Application Component
SAP_BASIS     701     0006     SAPKB70106     SAP Basis Component
PI_BASIS     701     0006     SAPK-70106INPIBASIS     Basis Plug-In
ST-PI     2008_1_700     0002     SAPKITLRD2     SAP Solution Tools Plug-In

EWA Report in incorrect format

Hi,
I am on Solman EHP1 SPS22. I am recieving EWA reports for my SLD System Netweaver 7.1 and Adobe Document services system.
The report format is in the ( ABAP + JAVA ) style , while both the systems are onlly J2EE servers.
Although there is no data displayed under the ABAP headings ( it shows 0 values for all monitors ) the J2EE config Data and JAVA monitoring parameters are showing correct values.
SMD is configured for the systems but ADS is not supported so cannot verify if there is any RCA Workload data being displayed under the RCA, although there are no failing dispatcher jobs.
Other systems ( J2EE systems in the landscape show only two Area under EWA as per new format for KITLRD2 Java VM Memory Performance & Java VM Activity Reporting) while for the Netweaver 7.1 and CE systems its still displaying all the areas including ABAP like Service preparation check and Workload for transactions, but its blank.
Any idea on how to get the format of the EWA correct.

Dear
This [SAP Note 1010428 - End-to-End Diagnostics |https://service.sap.com/sap/support/notes/1010428] gives the overview of what is supported diagnostics wise for which SAP Solution Manager version.
The [SAP Note 1274287 - End-to-End Diagnostics 7.0 EHP1 SP18 to SP25 |https://service.sap.com/sap/support/notes/1274287] has an overview of which notes have to be applied on managed SAP systems to avoid bugs/issues.
I'm having issues with getting diagnostics to work for PI Netweaver 7.1 but it looks like it's caused by incorrect entries in SMSY.
Another possible issue you can have after updating ST-PI:
[Note 1293644 - Error when running non-ABAP EWA after updating ST-PI|https://service.sap.com/sap/support/notes/1293644]
Information on missing data in service sessions from BI/CCDB
[Note 1332428 - Missing data in service sessions from BI/CCDB|https://service.sap.com/sap/support/notes/1332428]
KInd regards
Tom

EWA Report Issue: No complete data is populated in EWA report

Hi All,
I am facing a problem where in, the generated EWA report for our XI system is not poplated with the complete data. This problem is there from past 2 months and before that this EWA report for XI system was duly generated with full and correct data.
There has been no changes in the recent time and all of a sudden this problem erupt. May any one help me in diagnosing this problem and solving it? Help is greatly appreciated.
Should there be any queries, please do ask me.
Waiting for your kind replies.
Regards,
Faisal

Hi Faisal,
Last time I asked you if the Red flag was gone.
You are saying the ABAP data is missing.
This would mean there is a Rated EWA report missing the ABAP instance data.
Does this mean it is a dual stack and the Java data is present.
EWA is a pretty straight forward process, so if you follwo the process, you can usually narrow down where the problem has occurred.
If ABAP data is missing in a generated EWA report, the first place to look for that missing data is in the service session.
You can view the service session by clicking the eye glasses under tha activity column in DSWP, or entering the session number in transaction DSA. If the data is mssing, then it never got to solution manger from the managed system, so you would then check the RFC functions and the RFC user has a valid logon, THere would be no point checking SM:EXEC:SERRVICES, or authorizations if the data is not int he service session.
If the data is in the service session and is missing, then it would be in the processing of the session into a Word ot HTML document, not the processing of the service session, because it would be processed and rated already by SM:EXEC SERVICES..
I had explained that you create an EWA and it is scheduled in DSWP > Solution Monitoring > Earlywatch Alert
it creates a service session, with a number and a tree. This is determined by the defintions in SMSY and the mapping to the DMD. It is scheduled for a date and time. On the managed system via RFC throught the maintenance package task in SDCCN or perhaps a scheduled refresh session taask, runs and via RFC to SOlman, logs on with the RFC use (SM*_BACK) and gets the
session numbers of unprocessed servies sessions for that SID. If it can't open the service session, it will just find not sessions to refresh. If it can, then an EWA task is created that will prepare a transport with the collected data. So if the collectors have issues, data won't be available. ST-A/PI and ST-PI are involved on colelction of data and preparation for transport on managed systems. But there is also SAPOSCOL and ST03 and ST06 that need to be checked. The SDCCN EWA task log. Then it sends the data back to Solman via the RFC and either the single Flask or the red flag will then turn to 2 flasks indicating the data is ready to be processed by SM:EXEC SERVICES. SM:EXEC SERVICES processes the session, populates it, and rates it.
Then you can look at the session in DSA o DSWP, you can geerate the report in Word or HTML.
So this is the process.flow overview. And it helps to know where it gets to in the flow to determine where something went missing or if it was ever there at all.SM:EXEC SERVICES doesn't colelc the data. So if it processes a service session the user had the authorizations. If the data is not int he service session its because it was never passed to Solution manage.
Iif the data is in thd service session, but missing from the report, then the issue is likely with ST-SER, or perhaps SCU.update has not been applied.
I suspect that the data is not in the service session and you are still having issues. Is the EWA still red flagged? Yes or No?
If yes, then you still have an issue where no ABAP data was sent via SDCCN to Solman. If no, then likely there is an issue with
collection, where data is being sent, but some data is missing, and this could be due to errors that have not been addressed in the SDCCN task logs. Or it could be problems wit SDCCN service definitions, and may need to be replaced.
I hope tis helps.
Regards,
Paul

Grey (blank) EWA reports generated for Portal systems

I am attempting to set up EWA reports for J2EE systems. At this stage despite all efforts I continue to get grey rated (blank) reports generated for our Portal systems.
As far as I can tell all required components are installed correctly (Wily, SMD server, SMD agents etc).
This problem seems to be restricted to our Portal systems as report data is being generated for our XI J2EE engines with the same SMD components installed.
CGA collection jobs are running successfully against the managed Portal systems, and I have attempted to manually generate reports via transaction DSA in the Solution Manager system, using an uploaded service data xml file generated with the SMD/services utility. This also results in a blank report.
Our systems comprise the following components:
Wily v7.1
SMD 13 on Solution Manager and managed systems
Solution Manager 4.0 SP13: (ABAP):
SAP_ABA     700     0013     SAPKA70013
SAP_BASIS     700     0013     SAPKB70013
ST-PI 2005_1_700     0006     SAPKITLQI6
PI_BASIS 2005_1_700     0013     SAPKIPYJ7D
SAP_BW     700     0015     SAPKW70015
SAP_AP     700     0009     SAPKNA7009
BBPCRM     500     0009     SAPKU50009
CPRXRPM     400     0010     SAPK-40010INCPRXRPM
ST     400     0013     SAPKITL423
BI_CONT     703     0008     SAPKIBIIP8
ST-A/PI     01K_CRM560     0000          -
ST-ICO     150_700     0011     SAPK-1507BINSTPL
ST-SER     700_2006_2     0004     SAPKITLOK4
Solution Manager (J2EE):
sap.com     SAP_JTECHF     7.00 SP13 (1000.7.00.13.0.20070812015644)
sap.com     ISAGENT     7.00 SP13 (1000.7.00.14.0.20070927052333)
sap.com     SAP-JEE     7.00 SP13 (1000.7.00.13.0.20070812015311)
sap.com     SAP-JEECOR     7.00 SP13 (1000.7.00.13.0.20070907082334)
sap.com     BASETABLES     7.00 SP13 (1000.7.00.13.0.20070812013638)
sap.com     CORE-TOOLS     7.00 SP13 (1000.7.00.13.0.20070812014121)
sap.com     JLOGVIEW     7.00 SP13 (1000.7.00.13.0.20070812001600)
sap.com     JSPM     7.00 SP13 (1000.7.00.13.0.20070812001700)
sap.com     CAF     7.00 SP13 (1000.7.00.13.0.20070809092315)
sap.com     UMEADMIN     7.00 SP13 (1000.7.00.13.0.20070809093947)
sap.com     ADSSAP     7.00 SP13 (1000.7.00.13.0.20070812011854)
sap.com     BI_MMR     7.00 SP13 (1000.7.00.13.0.20070812013749)
sap.com     CAF-UM     7.00 SP13 (1000.7.00.13.0.20070809092324)
sap.com     KM-KW_JIKS     7.00 SP13 (1000.7.00.13.0.20070812014519)
sap.com     SAP_JTECHS     7.00 SP13 (1000.7.00.13.0.20070812015951)
sap.com     BI_UDI     7.00 SP13 (1000.7.00.13.0.20070811190400)
sap.com     LM-SERVICE     7.00 SP13 (1000.7.00.13.0.20070812001200)
sap.com     LM-TOOLS     7.00 SP13 (1000.7.00.13.0.20070906104634)
Among many, many others, the following notes and documentation has been followed:
976054 Availability of EWA for Non ABAP components
1010428 End-to-End Diagnostics
762969 - Grey rating for Earywatch Report
EWA guide for NON-ABAB components
SAP Solution Manager 4.0 End-to-End Root Cause Analysis Installation Guide
762969 - Grey rating for Earywatch Report
And of course all the Wily & SMD installation guides.
Please let me know if there is any other information required. I'm posting this in the hopes that someone else has had this problem and has been able to resolve it. I have read though what seems like hundreds of threads on SMD setup problems, however not many that describe the problem I'm having exactly.
Many thanks in advace.
Tim

Hi Stephan,
You're on the right track! When I try manually generate reports for our XI systems via uploaded service data, I only get valid report data if I generate report with graphics - otherwise the report is blank.
Alas with the Portal systems, I get no report data either way.
The XML storage table does contain data (with XI & Portal systems) - so comms with the J2EE is working.
Thanks for your help.
Tim

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