EWA report in mail

Hello Gurus,
EWA report is genrated weekely in solution manager (Solution Manager 7.0 on EHP1 ). I have added 3 e mail ID for receiving the report automatically in email. I found the report is delivered only in one email ID and not in other two. Can you please let me know is there any other configuration needs to be done for sending the report automatically in email to multiple email IDs.
Vineet

Hi Vineet,
It depends on how the configuration was done. For example if you have BADI enabled but the table DSWP_SYS_EMAIL only partially populated, then this issue may occur.
My suggestion is to check all the points listed in the troubleshooting Wiki link below.
Regards,
http://wiki.sdn.sap.com/wiki/display/SM/ConfiguringandTroubleshootingEarlyWatchAlertsE-MailforSolutionManager+7.0

Similar Messages

Email address in EWA reports

Hi gurus,
May be a simple question but I am new to Solution Manager and every morning we get emails from an email adress attached ewa reports. How can I change the e-mail adress
that these emails are coming from?
Thanks alot.

Tanuj,
Were you able to achieve this. The SM:EXEC SERVICES job and the SCOT job are currently run by user ID: XYZ and the the EWA
is set up by the user ID XYZ.
I changed the following:
Deleted SM:EXEC SERVICES and the SCOT job and recreated them to be run by user ID ABC (the one I want to change to).
It still uses XYZ as the sender (not ABC) because as the configuration is set up by user XYZ, it is creating SM:EXEC SERVICES
on the fly to be run by user ID XYZ.
Please let me know what I am missing. What else need to be changed ? Thanks.
Ravi

EWA Report as Word Attachment to email address

hi
Currently I have html format of EWA report automatically sent to Basis Team email id .
How do I get EWA report file as MSWORD Attachment in email.
Yes. I can see that in Solman System , MSword file is generated ., But emailed only HTML version.
Hope you got my Point .

Mahesh Gangula wrote:
Thanks for all your replies .
>
> SAP Already confirms that , Thats not possible.
>
> My Client Manager Asking , why EWA comes are In-place(email body) HTML .
>
> Can we make it asd HTML Attachment as email delivery ?
Hello Mahesh
The main technical difficulty is the fact that many a email servers reject HTML content as a attachment. Plus the fact that the EWA report uses IGS services if opened as a HTML page will fail all the time since the email is not connected to the IGS server of the Solution Manager.
Hence a mail body is created instead of a attachment.
I hope that you now understand the technicality of the issue.
Regards
Amit

EWA Report not being sent for two systems

Hi Experts,
We are having one issue in EWA Report in solution manager. Searched hard but could not find solution.
Our solution manager is configured to provide EWA for 4 systems- ECC, BW, PI and Solution manager itself.
The configurations are in place to the extend that we are able to view the weekly reports in Solution manager.
Issue is -
1. We are able to recieve mail notification for Solution Manager and ECC but not able to get for BW and PI.
2. The ECC report is coming ok, but Solution manager report is blank.
The places I checked the configuration -
1. SDCCN for all systems.
2. SOLMAN_EWA_ADMIN - all systems active and chcked for EWA
3. Background Jobs for all systems -Maintenance Package, Refresh Session, Earlywatch Alert for Solution Manager
4. Background Jobs related to the task including SM:EXEC SERVICES
Later on I deleted and rescheduled the job SM:EXEC SERVICES to make sure it covers all systems.
Data is visible in Solution Manager but report is not being sent over mail for two systems- BW and PI.
Solution manager report is being sent but empty.
Please suggest.
Regards,
Sabita

Hi,
what is your ST verison? check this note applicable or not
[https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1496931|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1496931]
and chek the version of your service updated ST_SER too, patch this also solve the issue
refer this [Note 1482818 - Service updates ST-SER 701_2010_1|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=0001482818&nlang=E]
Jansi

EWA report is not opened in dswp

Dear all,
I got an error when i opened earlywatch report from DSWP for speacfic Solution.
Kindly check below error .
E-Mail Hint: to search, select this document and choose Ctrl+F
Error: An exception with the type CX_SY_REF_IS_INITIAL occurred, but was neither handled locally, nor declared in a RAISING clause, Program CL_GUI_GP=====================CP, Include CL_GUI_GP=====================CM017, Row 1
Kindly advise

Hello Satheesh,
You can try updating the SAPGUI, as suggested.
But I think this problem is related to MS Word.
Satheesh, one way you can confirm the proble is with MS Word is to open the HTML version of the report.
Instead of clicking on the Word Document, either 1) Click on the eye classes, when the session opens, click the HTML button on the top, or 2) On the left hand side click the link.
If the HTML version opens then you know the problem is limited to just MS Word...if you have a problem with HTML, perhaps it is the SAPGUI. I suspect you will be able to open the EWA report in HTML. That can be a workaround until you implement a solution. However if it looks like it is limited to MS Word then I would advise the following.
Please check SAP Note 199123 - Word Settings and make sure that everything is set as per the note for yuor versio of MS Word.
If you are getting the error " MS Word Template Assignment failed" then you will need to apply SAP Note 1172706. If you are using Word 2000, that version is not supportedand you will need to be on at least MS Word 2002.
Also be aware if you are on Windows 7 or MS Word 2010 you should be on SAPGUI 7.20.
Regards,
Paul

SOLMAN 4 :Send EWA Report at SAP

Hi all,
I have create for testing SOLMAN a solution.
I have create on my satellite system a task :EWA for solution Manager.
I have a report on SOLMAN system witch is create, so all is ok at this point.
My question is: How can i send automaticly this repport to SAP ( because some solution of my sdl sould be mail at sap and other one no, so i have to setup this point).
Thanks.

>
Fabrice BABY wrote:
> Why do u i have 2 line for each solution:
> one for EarlyWatch Alert for Solutions and other for EarlyWatch Alert?
EarlyWatch Alert for Solutions (EWAfS) provides an EWA report for a solution landscape. It will summarize information.
In your Solution Landscape design, there is only one system per Solution Landscape.
Therefore EWAfS will have less benefit for you.
Thanks for your positive feedback.
Ruediger

EWA Reporting

Hello guys,
Perhaps someone can help me. We have different systems eg. P01,P02,..P05. and each system has a different manager. They all want every week for their system an EWA Report.
My question: Is this possible ( by email ) and how can i make it work?
I'm working with Solution Manager 3.2 for 4 weeks now.
Please help me..
Meindert

Dear Meindert,
I am not sure whether I get the requirement correctly. But I assume that you want to selectively send EWA's for Different SID's to different email addresses.
There is an BADI added from SP9 onwards which enables us to email EWA's of different SID's to different Email addresses.
The IMG path for the same is as follows :
SAP Solution Manager Implementation Guide   >
SAP Solution Manager   > Scenario Specific Settings   > Operations
Sending Service Reports by Internet E-mail   >
Email Filter   > BADI EWA Email Filter.
and here is the IMG documentation :
This IMG activity assigns E-Mail addresses to system IDs, in the
maintenance view of the table DSWP_SYS_EMAIL. EarlyWatch Alert reports
are only sent to the E-Mail addresses which are assigned to the systems.
Activities
Assign E-Mail addresses to system IDs:
1. Choose New Entries.
2. Enter the following values:
Object ID
SAP system ID
E-Mail address
3. Save your engries.
Transaction SM30 table: DSWP_SYS_EMAIL
BAdI EWA E-Mail Filter
Use
Use this BAdI to send reports automatically by e-mail in the Operations
Solution Manager.
Functions:
Change the subject text of the e-mail
Filter function for e-mail addresses using criteria (system etc.)
Requirements
You must first maintain the mapping table using the IMG activity "Map
Systems to E-Mail Addresses".
Default Settings
The inactive BAdI implementation (DSWP_EMAILFILTER) is supplied. You can
use this to filter e-mail addresses by system IDs.
Multiple usage is possible.
No filter is used.
Activities
The following activities must be performed if you want to use the
standard system version:
1. Maintain Customizing table (DSWP_SYS_EMAIL, see prerequisites).
2. Start the activity. The following dialog that appears shows you all
active and inactive BAdI implementations.
3. You can activate the implementation by selecting a row using the
matchstick icon (if the implementation is not already active).
If you want to use your own (customer-specific) function, you need to
create your own BAdI implementation.
To do so, proceed as follows:
4. Start the activity. The active and inactive BAdI implementations are
now displayed.
5. You can use the "Create Implementation" button to create your own
implementation.
6. Assign a name to the enhancement implementation and enter a short
text. Confirm your entries and assign a package.
7. The system may display a message saying that the assigned package
does not have a switch. Confirm this by choosing "Yes".
8. Enter a name for the BAdI implementation and confirm this.
9. Expand the tree structure for the implementation and choose
"Implementing Class".
10. Enter a name for the class and then double click to access forwards
navigation. Assign a package here.
11. Now implement the interface method with your required function and
activate the class.
Transaction SE19 - BADI Definition DSWP_EWA_EMAILFILTER_BADI_DEF
I hope that the above information helps if this is your requirement.
Regards
Amit Devale

Short dump when running EWA report

Dear Expert,
I got error dump when generating EWA report: OBJECTS_OBJREF_NOT_ASSIGNED_NO
What happened?
    Error in the ABAP Application Program
    The current ABAP program "CL_GUI_GP=====================CP" had to be
     terminated because it has
    come across a statement that unfortunately cannot be executed.
Error analysis
    An exception occurred that is explained in detail below.
    The exception, which is assigned to class 'CX_SY_REF_IS_INITIAL', was not
     caught in
    procedure "IF_GRAPHIC_PROXY~EXPORT" "(METHOD)", nor was it propagated by a
     RAISING clause.
    Since the caller of the procedure could not have anticipated that the
    exception would occur, the current program is terminated.
    The reason for the exception is:
    You attempted to use a 'NULL' object reference (points to 'nothing')
    access a component.
    An object reference must point to an object (an instance of a class)
    before it can be used to access components.
    Either the reference was never set or it was set to 'NULL' using the
    CLEAR statement.
Missing RAISING Clause in Interface
    Program                                 CL_GUI_GP=====================CP
    Include                                 CL_GUI_GP=====================CM017
    Row                                     1
    Module type                             (METHOD)
    Module Name                             IF_GRAPHIC_PROXY~EXPORT
Trigger Location of Exception
    Program                                 CL_GUI_GP=====================CP
    Include                                 CL_GUI_GP=====================CM017
    Row                                     19
    Module type                             (METHOD)
    Module Name                             IF_GRAPHIC_PROXY~EXPORT
Please advise asap since we need the report immediately.
Thank you in advance,
Rudi

Hi,
[This note|https://websmp109.sap-ag.de/~form/handler?_APP=01100107900000000342&_EVENT=REDIR&_NNUM=944541&_NLANG=E] will solve your problem.
feel free to revert back.
--Ragu

Missing data in weekly EWA report

Hello SDN,
I have run weekly EWA reports for our productive ECC5 system through SolMan 3.1 for some time, but recently I've noticed that some information is missing from the report.
Section 11.2 (Response Times) includes a graph showing the Top 5 transactions. The transactions are listed as Transaction 1, 2, 3, 4 and 5 on the graph and there used to be a table below the graph that showed that (e.g.) Transcation 1 was MMBE, Transaction 2 was LT27, etc..
For some reason, that table no longer appears and the graph is of no little use on its own, because I have no idea what transactions it refers to.
Has anyone else experienced this problem?
Thanks,
Arwel Owen.

Hi Ragu,
The strange thing is that this table used to be displayed up until around 6 weeks ago, when it just disappeared off the EWA report. Nothing was changed (knowingly) to cause this. Also, the graph that the table refers to is still included in the report, it's just the table that's disappeared. If anything had been changed, I would have expected both graph and table to change.
Thanks for your help.
Arwel.

Error to send a report via mail with BI Publisher

Hello,
I am working with BIP 10.1.3.4 over Windows Server 2003 Standard Edition, and I would like to send a report via mail.
I added one Email server navigation via Admin>Delivery Configuration > Email with the server name and host.
Then Send report via Email, got error.
oracle.apps.xdo.service.delivery.DeliveryException: oracle.apps.xdo.delivery.DeliveryException: smtp
     at oracle.apps.xdo.service.delivery.impl.DeliveryServiceImpl.deliverToEmail(DeliveryServiceImpl.java:228)
     at oracle.apps.xdo.servlet.scheduler.XDOJob.deliver(XDOJob.java:1190)
     at oracle.apps.xdo.servlet.scheduler.XDOJob.execute(XDOJob.java:478)
     at org.quartz.core.JobRunShell.run(JobRunShell.java:195)
     at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)
Caused by: oracle.apps.xdo.delivery.DeliveryException: smtp
     at oracle.apps.xdo.delivery.smtp.SMTPDeliveryRequestHandler.submitRequest(Unknown Source)
     at oracle.apps.xdo.delivery.AbstractDeliveryRequest.submit(Unknown Source)
     at oracle.apps.xdo.service.delivery.impl.DeliveryServiceImpl.deliverToEmail(DeliveryServiceImpl.java:222)
     ... 4 more
Caused by: javax.mail.NoSuchProviderException: smtp
     at javax.mail.Session.getService(Session.java:764)
     at javax.mail.Session.getTransport(Session.java:689)
     at javax.mail.Session.getTransport(Session.java:632)
     at javax.mail.Session.getTransport(Session.java:612)
     ... 7 more
I have followed this SR, and I applied the solution, but it isn't solved the issue (ID: 1072742.1)
https://support.oracle.com/CSP/ui/flash.html#tab=KBHome%28page=KBHome&id=%28%29%29,%28page=KBNavigator&id=%28from=BOOKMARK&viewingMode=1143&bmDocTitle=BI%20Publisher%20With%20JDE%20Fails%20To%20Send%20Email,%20Error:%20javax.mail.NoSuchProviderException:&bmDocID=1072742.1&bmDocType=PROBLEM&bmDocDsrc=KB%29%29
Regards,
Mónica.

Hi Christian.
You could put the lines of your list in a table of type SOLISTI1 and then use the function module SO_NEW_DOCUMENT_SEND_API1 to send the content of this table. You have to fill the table RECEIVERS with the address you want to send the report to.
Hope that helps,
Timo.

EWA reports for non abap systems

Hello gurus,
I am facing a problem with configuration of EWA reports for SAP NW Portal.
I have already configured EWA for abap systems, and those are running good on weekly basis. but i have problem with configuration of reports for java systems.
So far, i have installed an SMD agent and CA on my EP-satellite system. I have also configured and SMD server on my Sollution Manager and registered the SMD agent on SMD server and installed Willy Introscope on SMD server.
I am using a central SLD which is running on different host as Solution Manager. I did all the configuration (smsy_setup, configuration of sld_data_supplier etc... )
I have also created the system in SMSY, matched the smsy with SLD (data source SLd)and assigned Logical component to java system.
>>> But when i want do define data collection in the SMD for Gargage Collection (task in scheduler) i cannot see host of my portal system in the SMD.
In the SMD i can see just the abap systems for which the EWA are being already generated.
(i have done also configuration>>connecting managed sytem to the SMD, but i still cannot connect my Portal system to SMD)
Do you have any idea, what i have done wrong?
My solution manager is running on Sap NW 7.0, SPS16,
Sattelite system , EP SPS 19
Thank you very much for your points!!

Hello Jagan,
I was following the enclosed guide from the note: 976054, but it doesn't help to solve my issue.
And when i want to permorm the setup for the managed systems,(http://<host><port>/smd -> diagnostic setup->managed systems ->setup wizard) i can not see there my Portal systems, just the abap systems.
Do you have any idea?
Thanks,
Best regards
Slavomir

EWA Report with yellow rating and NO data

Hi,
We have upgraded the solution manager to EHP1 in June. Befor that my EWA was working perfectly fine.
Our EWA report (after upgrade) is getting generated and has a rating yellow but it contains No data.......shows data oly for hardware capacity even no other performance factors included in the report.
I checked settings in satellite system as well as in solution manager. everthing is working fine. All RFCs, service defination, word setting everthing is fine.
I need your assistance to resolve this issue o priority as its EWA for PRD isnt getting generated.
Thanks,
SAP Basis

my ewa contains:-
1.2 J2EE Configuration Data
1.2.1 Support Package Maintenance
No configuration data was found.
Recommendation:
Check whether data is displayed for this system in application 'Change Reporting', which can be found in the 'Root Cause Analysis' work center under 'System Analysis'.
The requirements for 'Change reporting' are:
- Setup of Diagnostics
- Setup wizard for this system has been executed successfully
- Periodic extractors are running successfully
For more information, see http://service.sap.com/diagnostics.
2 Java Performance Data PI1
2.1 Java Application Performance
No performance data was found.
Recommendation:
Check whether data is displayed for this system in application 'Workload Analysis', which can be found in the 'Root Cause Analysis' work center under 'End To End Analysis'. If the data is not available here, open a message on component SV-SMG-DIA.
If data can be displayed in the Workload Analysis but is missing here, open a message on SV-SMG-SER.
The requirements for the 'Workload Analysis' are:
- Setup of Diagnostics including BI
- Setup wizard for this system has been executed successfully
- Agents have been set up and are running
- Periodic extractors are running successfully
For more information, see http://service.sap.com/diagnostics.
please suggest

Enterprise Portal EWA Report

Hi,
I would like to know the reason why the JCO part is not included after the extraction of EWA Report on Solution Manager? What could be the reason behind this? What are the possible solutions to eliminate this type of issue? The customer actually is complaining about their Enterprise Portal EWA Report because the JCO part is not included on it. I need your expert advice on this.
Regards,

checkout the attachment of SAP Note 976054, it contains a troubleshooting section

Parameter event - to be set according to EWA report

Good day fellas,
I have a problem on my EWA report :
event 10027 trace name context forever, level 1
10028 trace name context forever, level 1
10142 trace name context forever, level 1
10183 trace name context forever, level 1
10411 trace name context forever, level 1
10629 trace name context forever, level 32
14532 trace name context forever, level 1
38068 trace name context forever, level 100
38085 trace name context forever, level 1
38087 trace name context forever, level 1
44951 trace name context forever, level 1024
10191 trace name context forever, level 1
10753 trace name context forever, level 2
10191 trace name context forever, level 1
10091 trace name context forever, level 1
and a bit below:
The following table lists events we found to be activated in your system, but which should only be activated in special circumstances. Please check whether there are special reasons to set these events. If they are no longer needed, they should be removed.
Event
10091
How can I check these special circumstances and if this parameter is needed ?
Thanks in advance,

Hi deepakkori.
The parameter is already defined in initSID.ora:
*.event='10027 trace name context forever, level 1','10028 trace name context forever, level 1','10142 trace name context forever, level 1','10183 trace name context forever, le
vel 1','10411 trace name context forever, level 1','10629 trace name context forever, level 32','14532 trace name context forever, level 1','38068 trace name context forever, le
vel 100','38085 trace name context forever, level 1','38087 trace name context forever, level 1','44951 trace name context forever, level 1024','10191 trace name context forever
, level 1','10753 trace name context forever, level 2','10191 trace name context forever, level 1','10091 trace name context forever, level 1'
and they do not recommned any SAP note. These are the only things recommended in EWA:
Parameter EVENT
To provide special functionality or control system behavior, Oracle has a number of events. These can be activated in the configuration file and/or dynamically in the server manager or sqlplus.
In general, these events and parameters should be activated on request only. When they are no longer needed, they should be removed. However, it might be necessary to activate some events during normal database operation.
The following table displays the values for the parameter "event" as
found in your system:
Parameter Current Value
event 10027 trace name context forever, level 1
10028 trace name context forever, level 1
10142 trace name context forever, level 1
10183 trace name context forever, level 1
10411 trace name context forever, level 1
10629 trace name context forever, level 32
14532 trace name context forever, level 1
38068 trace name context forever, level 100
38085 trace name context forever, level 1
38087 trace name context forever, level 1
44951 trace name context forever, level 1024
10191 trace name context forever, level 1
10753 trace name context forever, level 2
10191 trace name context forever, level 1
10091 trace name context forever, level 1
The following table lists events we found to be activated in your system, but which should only be activated in special circumstances. Please check whether there are special reasons to set these events. If they are no longer needed, they should be removed.
Event
10091
So I am not sure, how to check if I should remove this 10091 or leave it there. What is that special case that this parameter needs to be present ?
Any idea ?
thanks in advance,

New EWA Report Topic - Software Change Management

Dear Experts,
EWA reports has a new topic named Software Change Management , in this topic there is a subject name "Transport Requests with a short Transition Time" with following explanation;
Explanation : Transport requests with short transition time,The duration between the export from the development system and the import into the production system was shorter than one day.
Total number of transport requests 74 Total number of transport requests in production.
Recommendation: Transport requests with a short transition time of less than one day have occurred in the last week. These transports may not have been tested sufficiently.
All transport requests must be tested carefully before they are imported to the production system. The requests must not be developed and tested by the same person.
Transport requests must be bundled and imported to the production system together for maintenance cycles or releases. Daily imports are only permitted in emergency situations.
How can we check which requests Export from DEV date and Import in PRD are same ?
Best Regards

sap support send the how to document ;
1- Call transaction SDCCN in system SID and search for the corresponding EWA session in tab 'Done'. Click the "lorry" icon
2-Press the glasses icon at DATA_PER_R3SYSTEM
3-Press the glasses icon at CMO_EWA_TRANSPORT_MGMT
4- Press the glasses icon at ET_TRANSP_W_SHORT_TRANS_TIME
5- Now, you have the complete list of transports with a short transition time:

EWA report in mail

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