EWA report is not displayed in solution_manager

Hello Gurus,
in our SolMan 701.06 / ST 400-24(SAPKITL434) we had the following error at showing EWA in tac solution_manager.
Error: &EA1000000007291&: attribute not found: &TEXTPARAM& &check_244_comment&, Programm SAPLDSVAS_PROC, Include LDSVAS_PROCERI, line 48
We can not find any solution.
Notes 1470218, 1491227, 1500842, 1502573 don't solve it.
Has someone any suggestion?
regards
Chris

Hello Chris,
To resolve this issue, please proceed as follows:
1. Perform a complete refresh of the service definitions in your solution manager. Please use destination SDCC_OSS. The steps you have to perform are mentioned in SAP note 727998.
2. Execute the report RAGS_DSWP_SERV_CONTENT_RESET with the option "Remove content completely". You are then able to download and activate the service content again in transaction AGS_UPDATE or in the report RAGS_DSWP_SERV_CONTENT_UPDATE (more info in note 1317901).
Regards,
Daniel.

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    If the HTML version opens then you know the problem is limited to just MS Word...if you have a problem with HTML, perhaps it is the SAPGUI. I suspect you will be able to open the EWA report in HTML. That can be a workaround until you implement a solution. However if it looks like it is limited to MS Word then I would advise the following.
    Please check SAP Note 199123 - Word Settings and make sure that everything is set as per the note for yuor versio of MS Word.
    If you are getting the error " MS Word Template Assignment failed" then you will need to apply SAP Note 1172706. If you are using Word 2000, that version is not supportedand you will need to be on at least MS Word 2002.
    Also be aware if you are on Windows 7 or MS Word 2010 you should be on SAPGUI 7.20.
    Regards,
    Paul

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