EWA report is not opened in dswp

Question

Dear all,
I got an error when i opened earlywatch report from DSWP for speacfic Solution.
Kindly check below error .
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Error: An exception with the type CX_SY_REF_IS_INITIAL occurred, but was neither handled locally, nor declared in a RAISING clause, Program CL_GUI_GP=====================CP, Include CL_GUI_GP=====================CM017, Row 1
Kindly advise

Answer 1

Hello Satheesh,
You can try updating the SAPGUI, as suggested.
But I think this problem is related to MS Word.
Satheesh, one way you can confirm the proble is with MS Word is to open the HTML version of the report.
Instead of clicking on the Word Document, either 1) Click on the eye classes, when the session opens, click the HTML button on the top, or 2) On the left hand side click the link.
If the HTML version opens then you know the problem is limited to just MS Word...if you have a problem with HTML, perhaps it is the SAPGUI. I suspect you will be able to open the EWA report in HTML. That can be a workaround until you implement a solution. However if it looks like it is limited to MS Word then I would advise the following.
Please check SAP Note 199123 - Word Settings and make sure that everything is set as per the note for yuor versio of MS Word.
If you are getting the error " MS Word Template Assignment failed" then you will need to apply SAP Note 1172706. If you are using Word 2000, that version is not supportedand you will need to be on at least MS Word 2002.
Also be aware if you are on Windows 7 or MS Word 2010 you should be on SAPGUI 7.20.
Regards,
Paul