EWA Report some parts is missing

Hi,
I have encountered an issue regarding the EWA Report we have generated, upon comparing it to old EWA reports found out that some section of it is missing could you tell me if it is a normal thing? In addition, can you give us some recomendation about this type of issue.
Regards,

Hello Lebron,
Please check that Performance Monitor job is running perfectly in your Portal or R/3 system.
Check if you are able to see all the details in ST03 transaction
Because EWA is nothing but the data collected from your satellite system.
And performance monitor collects system generated data.
Hope it helps.
Let me know if this solves the query.
Cheers,Amber S

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  • HT1498 I rented the movie riddick w/vin disel at about 8 or 9pm. Then went back early next day to watch the parts I missed and to no luck of mind did it play again!!! Thought we had 24 hrs to watch !!! Once I purchase it it should of givvi g me my 24 hrs!

    I rented the movie riddick w/vin disel at about 8 or 9pm. Then went back early next day to watch the parts I missed and to no luck of mind did it play again!!! Thought we had 24 hrs to watch !!! Once I purchase it it should of givvi g me my 24 hrs!!!

    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
    You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

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