EWA report

Hi,
ewa report showing Errors in Data Collection
The following exceptions were raised during data collection:
Host     Function Name     Exception
sapbwpapp     GET_FSYS_SINGLE     SHARED_MEMORY_NOT_AV
sapbwpapp     GET_MEM_ALL     SHARED_MEMORY_NOT_AV
sapbwpapp     GET_CPU_ALL     SHARED_MEMORY_NOT_AV
sapbwpapp     FILL_SNAPSHOT_DATA     SHARED_MEMORY_NOT_AV
plz kindly help me to resolve this error.
kvl

Hi,
Please Check the EWA Session Log which is run in sapbwpapp system using SDCCN. Any errors/warnings are listed there as mentioned in EWA Report ?
The EWA Session Data is collected at Satelite system and then they are transferred to Solution Manager System and/or to SAP for EWA Report generation.
Execute RTCCTOOL in both Solution Manager System and in Satellite system to get more information about the possible gapes (such as required Add/on, SAP notes implementation ) to have better service preparation. If required, Apply the recommended SAP Notes or Support Patches in both Solman and Satellite System as suggested Service Preparation Check (RTCCTOOL).
Also, verify the last EWA reports to check weather the same errors are reported earlier or not.
Regards,
Bhavik G. Shroff

Similar Messages

Short dump when running EWA report

Dear Expert,
I got error dump when generating EWA report: OBJECTS_OBJREF_NOT_ASSIGNED_NO
What happened?
    Error in the ABAP Application Program
    The current ABAP program "CL_GUI_GP=====================CP" had to be
     terminated because it has
    come across a statement that unfortunately cannot be executed.
Error analysis
    An exception occurred that is explained in detail below.
    The exception, which is assigned to class 'CX_SY_REF_IS_INITIAL', was not
     caught in
    procedure "IF_GRAPHIC_PROXY~EXPORT" "(METHOD)", nor was it propagated by a
     RAISING clause.
    Since the caller of the procedure could not have anticipated that the
    exception would occur, the current program is terminated.
    The reason for the exception is:
    You attempted to use a 'NULL' object reference (points to 'nothing')
    access a component.
    An object reference must point to an object (an instance of a class)
    before it can be used to access components.
    Either the reference was never set or it was set to 'NULL' using the
    CLEAR statement.
Missing RAISING Clause in Interface
    Program                                 CL_GUI_GP=====================CP
    Include                                 CL_GUI_GP=====================CM017
    Row                                     1
    Module type                             (METHOD)
    Module Name                             IF_GRAPHIC_PROXY~EXPORT
Trigger Location of Exception
    Program                                 CL_GUI_GP=====================CP
    Include                                 CL_GUI_GP=====================CM017
    Row                                     19
    Module type                             (METHOD)
    Module Name                             IF_GRAPHIC_PROXY~EXPORT
Please advise asap since we need the report immediately.
Thank you in advance,
Rudi

Hi,
[This note|https://websmp109.sap-ag.de/~form/handler?_APP=01100107900000000342&_EVENT=REDIR&_NNUM=944541&_NLANG=E] will solve your problem.
feel free to revert back.
--Ragu

Missing data in weekly EWA report

Hello SDN,
I have run weekly EWA reports for our productive ECC5 system through SolMan 3.1 for some time, but recently I've noticed that some information is missing from the report.
Section 11.2 (Response Times) includes a graph showing the Top 5 transactions. The transactions are listed as Transaction 1, 2, 3, 4 and 5 on the graph and there used to be a table below the graph that showed that (e.g.) Transcation 1 was MMBE, Transaction 2 was LT27, etc..
For some reason, that table no longer appears and the graph is of no little use on its own, because I have no idea what transactions it refers to.
Has anyone else experienced this problem?
Thanks,
Arwel Owen.

Hi Ragu,
The strange thing is that this table used to be displayed up until around 6 weeks ago, when it just disappeared off the EWA report. Nothing was changed (knowingly) to cause this. Also, the graph that the table refers to is still included in the report, it's just the table that's disappeared. If anything had been changed, I would have expected both graph and table to change.
Thanks for your help.
Arwel.

EWA reports for non abap systems

Hello gurus,
I am facing a problem with configuration of EWA reports for SAP NW Portal.
I have already configured EWA for abap systems, and those are running good on weekly basis. but i have problem with configuration of reports for java systems.
So far, i have installed an SMD agent and CA on my EP-satellite system. I have also configured and SMD server on my Sollution Manager and registered the SMD agent on SMD server and installed Willy Introscope on SMD server.
I am using a central SLD which is running on different host as Solution Manager. I did all the configuration (smsy_setup, configuration of sld_data_supplier etc... )
I have also created the system in SMSY, matched the smsy with SLD (data source SLd)and assigned Logical component to java system.
>>> But when i want do define data collection in the SMD for Gargage Collection (task in scheduler) i cannot see host of my portal system in the SMD.
In the SMD i can see just the abap systems for which the EWA are being already generated.
(i have done also configuration>>connecting managed sytem to the SMD, but i still cannot connect my Portal system to SMD)
Do you have any idea, what i have done wrong?
My solution manager is running on Sap NW 7.0, SPS16,
Sattelite system , EP SPS 19
Thank you very much for your points!!

Hello Jagan,
I was following the enclosed guide from the note: 976054, but it doesn't help to solve my issue.
And when i want to permorm the setup for the managed systems,(http://<host><port>/smd -> diagnostic setup->managed systems ->setup wizard) i can not see there my Portal systems, just the abap systems.
Do you have any idea?
Thanks,
Best regards
Slavomir

Email address in EWA reports

Hi gurus,
May be a simple question but I am new to Solution Manager and every morning we get emails from an email adress attached ewa reports. How can I change the e-mail adress
that these emails are coming from?
Thanks alot.

Tanuj,
Were you able to achieve this. The SM:EXEC SERVICES job and the SCOT job are currently run by user ID: XYZ and the the EWA
is set up by the user ID XYZ.
I changed the following:
Deleted SM:EXEC SERVICES and the SCOT job and recreated them to be run by user ID ABC (the one I want to change to).
It still uses XYZ as the sender (not ABC) because as the configuration is set up by user XYZ, it is creating SM:EXEC SERVICES
on the fly to be run by user ID XYZ.
Please let me know what I am missing. What else need to be changed ? Thanks.
Ravi

EWA Report with yellow rating and NO data

Hi,
We have upgraded the solution manager to EHP1 in June. Befor that my EWA was working perfectly fine.
Our EWA report (after upgrade) is getting generated and has a rating yellow but it contains No data.......shows data oly for hardware capacity even no other performance factors included in the report.
I checked settings in satellite system as well as in solution manager. everthing is working fine. All RFCs, service defination, word setting everthing is fine.
I need your assistance to resolve this issue o priority as its EWA for PRD isnt getting generated.
Thanks,
SAP Basis

my ewa contains:-
1.2 J2EE Configuration Data
1.2.1 Support Package Maintenance
No configuration data was found.
Recommendation:
Check whether data is displayed for this system in application 'Change Reporting', which can be found in the 'Root Cause Analysis' work center under 'System Analysis'.
The requirements for 'Change reporting' are:
- Setup of Diagnostics
- Setup wizard for this system has been executed successfully
- Periodic extractors are running successfully
For more information, see http://service.sap.com/diagnostics.
2 Java Performance Data PI1
2.1 Java Application Performance
No performance data was found.
Recommendation:
Check whether data is displayed for this system in application 'Workload Analysis', which can be found in the 'Root Cause Analysis' work center under 'End To End Analysis'. If the data is not available here, open a message on component SV-SMG-DIA.
If data can be displayed in the Workload Analysis but is missing here, open a message on SV-SMG-SER.
The requirements for the 'Workload Analysis' are:
- Setup of Diagnostics including BI
- Setup wizard for this system has been executed successfully
- Agents have been set up and are running
- Periodic extractors are running successfully
For more information, see http://service.sap.com/diagnostics.
please suggest

Enterprise Portal EWA Report

Hi,
I would like to know the reason why the JCO part is not included after the extraction of EWA Report on Solution Manager? What could be the reason behind this? What are the possible solutions to eliminate this type of issue? The customer actually is complaining about their Enterprise Portal EWA Report because the JCO part is not included on it. I need your expert advice on this.
Regards,

checkout the attachment of SAP Note 976054, it contains a troubleshooting section

Parameter event - to be set according to EWA report

Good day fellas,
I have a problem on my EWA report :
event 10027 trace name context forever, level 1
10028 trace name context forever, level 1
10142 trace name context forever, level 1
10183 trace name context forever, level 1
10411 trace name context forever, level 1
10629 trace name context forever, level 32
14532 trace name context forever, level 1
38068 trace name context forever, level 100
38085 trace name context forever, level 1
38087 trace name context forever, level 1
44951 trace name context forever, level 1024
10191 trace name context forever, level 1
10753 trace name context forever, level 2
10191 trace name context forever, level 1
10091 trace name context forever, level 1
and a bit below:
The following table lists events we found to be activated in your system, but which should only be activated in special circumstances. Please check whether there are special reasons to set these events. If they are no longer needed, they should be removed.
Event
10091
How can I check these special circumstances and if this parameter is needed ?
Thanks in advance,

Hi deepakkori.
The parameter is already defined in initSID.ora:
*.event='10027 trace name context forever, level 1','10028 trace name context forever, level 1','10142 trace name context forever, level 1','10183 trace name context forever, le
vel 1','10411 trace name context forever, level 1','10629 trace name context forever, level 32','14532 trace name context forever, level 1','38068 trace name context forever, le
vel 100','38085 trace name context forever, level 1','38087 trace name context forever, level 1','44951 trace name context forever, level 1024','10191 trace name context forever
, level 1','10753 trace name context forever, level 2','10191 trace name context forever, level 1','10091 trace name context forever, level 1'
and they do not recommned any SAP note. These are the only things recommended in EWA:
Parameter EVENT
To provide special functionality or control system behavior, Oracle has a number of events. These can be activated in the configuration file and/or dynamically in the server manager or sqlplus.
In general, these events and parameters should be activated on request only. When they are no longer needed, they should be removed. However, it might be necessary to activate some events during normal database operation.
The following table displays the values for the parameter "event" as
found in your system:
Parameter Current Value
event 10027 trace name context forever, level 1
10028 trace name context forever, level 1
10142 trace name context forever, level 1
10183 trace name context forever, level 1
10411 trace name context forever, level 1
10629 trace name context forever, level 32
14532 trace name context forever, level 1
38068 trace name context forever, level 100
38085 trace name context forever, level 1
38087 trace name context forever, level 1
44951 trace name context forever, level 1024
10191 trace name context forever, level 1
10753 trace name context forever, level 2
10191 trace name context forever, level 1
10091 trace name context forever, level 1
The following table lists events we found to be activated in your system, but which should only be activated in special circumstances. Please check whether there are special reasons to set these events. If they are no longer needed, they should be removed.
Event
10091
So I am not sure, how to check if I should remove this 10091 or leave it there. What is that special case that this parameter needs to be present ?
Any idea ?
thanks in advance,

EWA Report as Word Attachment to email address

hi
Currently I have html format of EWA report automatically sent to Basis Team email id .
How do I get EWA report file as MSWORD Attachment in email.
Yes. I can see that in Solman System , MSword file is generated ., But emailed only HTML version.
Hope you got my Point .

Mahesh Gangula wrote:
Thanks for all your replies .
>
> SAP Already confirms that , Thats not possible.
>
> My Client Manager Asking , why EWA comes are In-place(email body) HTML .
>
> Can we make it asd HTML Attachment as email delivery ?
Hello Mahesh
The main technical difficulty is the fact that many a email servers reject HTML content as a attachment. Plus the fact that the EWA report uses IGS services if opened as a HTML page will fail all the time since the email is not connected to the IGS server of the Solution Manager.
Hence a mail body is created instead of a attachment.
I hope that you now understand the technicality of the issue.
Regards
Amit

New EWA Report Topic - Software Change Management

Dear Experts,
EWA reports has a new topic named Software Change Management , in this topic there is a subject name "Transport Requests with a short Transition Time" with following explanation;
Explanation : Transport requests with short transition time,The duration between the export from the development system and the import into the production system was shorter than one day.
Total number of transport requests 74 Total number of transport requests in production.
Recommendation: Transport requests with a short transition time of less than one day have occurred in the last week. These transports may not have been tested sufficiently.
All transport requests must be tested carefully before they are imported to the production system. The requests must not be developed and tested by the same person.
Transport requests must be bundled and imported to the production system together for maintenance cycles or releases. Daily imports are only permitted in emergency situations.
How can we check which requests Export from DEV date and Import in PRD are same ?
Best Regards

sap support send the how to document ;
1- Call transaction SDCCN in system SID and search for the corresponding EWA session in tab 'Done'. Click the "lorry" icon
2-Press the glasses icon at DATA_PER_R3SYSTEM
3-Press the glasses icon at CMO_EWA_TRANSPORT_MGMT
4- Press the glasses icon at ET_TRANSP_W_SHORT_TRANS_TIME
5- Now, you have the complete list of transports with a short transition time:

Cannot load EWA report

Dear All,
i have configure for EWA report but the report still not give reported for each satellite system in Solman. one week ago we receive msg from SAP that give us Red Alert for our Production systems, this mean that solution manager for EWA is working. but the problem is the report cannot load the EWA report for every systems in Solman. anyone can help me please...
Thanks

make sure you configured your satellite system properly in SMSY and the RFC are working, also the BACK RFC from satellite system to SolMan.
Goto SDCCN in your satellite system and make sure that a EarlyWatch is scheduled which sends data to your SolMan SID (not OSS!!). This can only be achieved by having a "Request Session Data" Report which has a 10* session and not a Z* session.
If this is not the case :
1) delete your EarlyWatch Schedule in Satellite system via SDCCN
2) unschedule your task processer
3) make sure the installation number in SMSY (SolMan) is correct - same like in satellite system
4) recreate via "Maintain service definitions" your SDCC_OSS connection
5) reschedule the task processer job.
6) recreate a new EarlyWatch Alert for Solution Manager which sends data to your SolMan.
If you have defined your SolMan as the Master for SDCCN (done via SMSY / Menue: Environment / Solution Manager Operation / Administer SDCCN) you just have to schedule "EarlyWatch" instead of 6., this should automatically generate "EarlyWatch Alert for Solution Manager "
HTH
Nesimi

Couldnot generate NON_ABAP EWA report

Hello Experts,
I couldnot generate EWA report for NON_ABA Ewa..
I have setup the disgnostics configuration..
Solman and Satellite connection established. smg agent and Introscope agent connected to solman and both of them running.
I couldnot get the EWA report in Operations -> Solution Reporting ->
Services -> Activities -> Schedule Reporting.
When I schedule the Job and execute the Job it says like "No data for
reporting available"
Please find the below Job(SM_REP:000000000100100_0378_01_) log details.
04.12.2008 10:41:36 Job started
04.12.2008 10:41:36 Step 001 started (program RDSWP_REP_SERVICES,
variant , user ID <XXXXXXXXXXX>
04.12.2008 10:41:36 No data for reporting available!
04.12.2008 10:41:36 Job finished
PLease let me know how to get/Generate the Non_abap Ewa report. ?.and is there
any note or document ?..
Thanks
Thirumal

Hi,
You can use document attached in SAP Note 976054.
Regards,
Stephan

Monthly EWA Report.

Hi SolMan Mentors,
Currently we are using SolMan7.0 SPS15. I would like to know whether we can reschedule the EWA report occurrence monthly rather than weekly(default).
When I check DSWP --> Settings --> Solution Monitoring --> EarlyWatch Alert --> the period column is disabled for changes. Is there somewhere we can make changes to get EWA report monthly rather than weekly?
Thanks in advance.
Regards,
Hari

The frequency and reported time frame of the EarlyWatch Alert itself
can not be changed. In SAP Solution Manager however you have the
option to create a 'Service Level Report'.
The Service Level report uses the data from the individual EWA sessions
that have been executed for the satellite(s) and combines them into
one report.
This can be customized. You need to enter the solution -> Operations
Setup -> Solution Monitoring -> Service Level Reporting ->
Setup Service Level Reporting. Following this path you will enter the
'Set up session' where you can set your customizing via the various
checks in the check tree. Check 'Specify SL Reporting' is where you
can choose if you wish to set up a a 'standard' report or 'some other
name'. The 'standard' report has a weekly frequency.
To be able to choose a different frequency enter a self-chosen
different name to indicate a 'non-standard' report. Save.
In the next check "General Settings for SL Report Standard" in tab
'scheduling of SL report' you can
customize the frequency of this report.
Note that if you choose 'monthly', the SL Report can not be created
until the last EWA covering the last day of the previous month
has run. For example: the EWA covers the ST03 data of the calendar week
prior to the data collection. Ie data for 'Monday June 30 2008'
can at the earliest
be contained in the EWA data collection executed Monday July 07 20087.
So the SLR for June 08 can at the earliest be executed when that last
EWA data collection has been processed ( normally on Tuesday morning via
the next job SM:EXEC SERVICES. )
The checks in the session have text explaining further customizing
options. You can also find documentation in the online help and
the IMG , under 'Solution Monitoring'.

EWA report not getting

Dear Experts,
        I am facing an issue regarding EWA report after application of ST-PI patch 6 of (2005_1_700)
        and ST-A/PI (01K_ECC600).After applying these patches when i send session_data for EWA
        report to SDCC_OSS.It is not getting generated.
                                                 Before this it was working fine.Do i need to perform additional
activity for the same?
Thanks & Regards
Aditya

Hai,
Please check the SAP Note 69455, also execute RTCCTOOL to find out whether you need any other things to implement.
Regards,
Yoganand.V

Query regarding EWA Reports

Dear All,
We have recently added a Managed System to Solution Manager 7.1 SP10 and completed EWA setup.
Now there is a requirement to generate EWA reports for previous 3-4 months (week-wise) for this managed system in Solution Manager.
Can this be done ? If yes can someone please share steps with me ?
(Note - The Managed system is running from last one year)
Thanks & Regards,
Nisha

Hi,
Below Link You can get document for Step by step process of Configure the EWA
http://scn.sap.com/docs/DOC-43932
http://help.sap.com/saphelp_sm32/helpdata/en/5a/b27f17edb04a6882c59f6619a267b9/content.htm
http://help.sap.com/saphelp_smehp1/helpdata/en/2f/de3316e1fc425080f83c718bec41de/frameset.htm
http://www.sap.com/korea/services/pdf/2_EWA_Overview_Info%20Day.pdf
http://www.service.sap.com/~sapidb/011000358700001873212008E

EWA report for non-abap systems

Hi Gurus,
Good day.
I would like to ask, what are the steps that I'm going to do when configuring an EWA report for non-abap systems i.e portal. Do Ineed to install SMD agents on my non-abap systems and connect to diagnostic agent of solman?
Or do I need to install wily introscope agents on my non-abap systems and connect to diagnostic agent?
It is both? Which one?
It would be also great if you can provide me links/documents in relation to my queries.
Please do note that the current version of solman system is 7.1
Thanks in advance for the help
Virgilio

Hi Virgilio,
To generate an EWA report for Java stack system,
you need to do following:
1. install smd agent (diagnostics agent) on Java stack system
you can install this agent standalone, details see note 1234384.
The installation Guide is also attached in note 1234384.
2. finish Initial Config and Basic Configuration in solman_setup for
solman system, the setting about Enterprise Manager is also included
in these configurations, please ensure EM is running properly.
3. start managed system configuration for the EP system in solman_setup
after selecting the system type 'Java', please finish all steps as
suggested in which step. The Step 'Wily Introscope Configuration' is to
install Introscope Agent which is used for Java stack system. More infor
please read the installation Guide of Enterprise Manager and note
797147.
4. You should be able to see data in Wily Introscope and Workload
analysis via
Root Cause Analysis->End-to-End Analysis->select the system->Workload
Analysis
5. If the EP system is added in a solution, the EWA task for this system
should be shown up in solman's SDCCN.
Also check note: 976054"
Thanks
Regards,
Vikram

EWA report

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