EWA thethe session is shown in status "Data is available"

Hi,
In the EarlyWatch Alert Operations screen the session is shown in status "Data is available" (icon with two small bottles) with the description The service is ready to process session data.
Background job 'SM:EXEC SERVICES' is finished successfully. Few systems EWA report is generated and *for few systems the EWA is not generated and the status is The service is ready to process session data*
ISSUE : Few systems  the session is shown in status "Data is available" (icon with two small bottles) with the description The service is ready to process session data.
As an alternative running the session manually from DSA.
Request you to help me to resolve this issue.
Regards
Reddy

Hi Reddy,
What ST-SER patch level you are?
For the background job sm:exec services, it should be scheduled via
the transaction
solman_setup->Basic configuration->Automatic Configuration
->Schedule background jobs
of course you can also manually schedule it. This job generally runs
daily at 00:30:00.
Also check:
Following notes provide also details about the EWA functionality and
troubleshooting.
976054 - Availability of EWA for Non ABAP components
1332428 - Missing data in service sessions from BI/CCDB
Thanks
Regards,
Vikram

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