Ex set security questions in Apple ID

My now ex apparently answered security questions in my Apple ID and used his email address as the retrieve/rescue email -anyway I can reset this? I don't know the answers to his questions.

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106863)

Similar Messages

  • Security question for Apple ID

    Why would the security question for Apple ID be different to those I answered when I set up the account.

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
    (95495)

  • How to install Twitter app without setting security questions?

    Hello! I recently registered a Twitter account. iOS 6 includes Twitter integration - great. When I navigate to Settings - Twitter and tap the Install button, a dialog shows up: "Improve your Apple ID security" and "Set security questions" blah blah. There are two buttons in the dialog, "Set questions" and "Cancel". If I tap Cancel, Twitter app download doesn't begin and Twitter icon disappears from my SpringBoard. If I tap "Set questions", I need to answer some stupid questions. If I leave answer boxes empty, I can't continue. I will not set any security questions for my Apple ID, that's for sure.
    How I can install Twitter app?

    I just encountered the same problem when I tried to download Twitter on my husband's new iPhone 5.  There was no problem when I installed Twitter on my iPhone 3GS yesterday :-( 
    You've probably seen by now that there are many, many people who are having problems with the 'Help improve Apple ID security' message - not confined to iPhone but also on iTunes, iPod Touch, iPad etc.
    I chose the 'Not Now' button on his iPhone 5 and the Twitter app wouldn't allow me to proceed ....
    Looks like Apple aren't in any hurry to fix this because people have been complaining about it for months (after all,  your post is more than 3 months old and the problem is still occurring).
    Were you ever able to activate Twitter on your iPhone 4S?
    Tricia

  • HT5312 HOW TO KNOW THE SECURITY QUESTIONS ABOUT APPLE ID?

    HOW TO KNOW THE SECURITY QUESTIONS ABOUT APPLE ID?HOW TO KNOW THE SECURITY QUESTIONS ABOUT APPLE ID?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use
    For future info typing all in capitals is considered shouting and makes posts difficult to read, and may mean that people don't reply

  • HT5312 Hi, i'm forget answer for may security questions for Apple ID and can't reset it

    HI. i'm forget answer for may security questions for Apple ID and can't reset it, after verified email adress the link for reset questions is not available.

    The reset link will only show if you have a rescue email address on your account - if you've just added an address then it will be an alternate/secondary email address, which is a different setting/address on your account (a rescue email address can only be added by answering 2 of your questions).
    You will need to contact iTunes Support / Apple to get the questions reset : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • I forgot my security questions for Apple store

    I forgot my security questions for Apple store

    This is the Reply I received, and it worked for me:
    I'm sorry that you weren't able to reset your security questions. I know it must be frustrating not being able to remember the answers, and I will certainly get you to the correct team to help.
    For security reasons, you'll need to contact our Account Security team.
    You can speak to an Account Security Advisor by calling our AppleCare technical support team. To find the right phone number for your country, see this article:
    Contacting Apple for support and service
    http://support.apple.com/kb/HE57
    When you call, ask to speak to the Account Security team.
    They will need to verify  two of the following: Device serial number( if one is set up with your account information), one security question answer, and/ or a credit card number you have on file.
    ****( Add if Credit card is not on file) **
    I see that you do not have credit card information on your account, you can add this by :
    1) Make sure you are using the latest version of iTunes. It can be downloaded free of charge from the Apple website:
    http://www.apple.com/itunes/download
    2) Verify that you have an active network connection and open iTunes.
    3) From the Store pull-down menu at the top, select Sign In.
    4) Enter your account name and password then click Sign In.
    5) From the Store menu, select View My Account.
    6) Enter your account name and password again, then click View My Account.
    7) On your Apple Account Information page, click Edit Payment Information. Here you can add your card.
      You may remove this after speaking to the Account Security team, and verifying your account with them.

  • I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?

    I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?

    Hello AndrewsAFCx,
    Thank you for using Apple Support Communities!
    If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    All the best,
    Sterling

  • Hi . im forget security questions in apple id please  help me

    im forget security questions in apple id please  help me

    See Here..
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • Forcing Users to set Security Questions

    Hi All,
    Currently when a user joins the organization, the user can go to IdM user interface, login and set security questions. But this is an option only if user wants to use self service in IdM. So, it has been found that users are not setting it and it becaomes a pain when they call help desk for password change and help desk is not able to verify the user's identity because security questions are not set.
    Please share your thoughts how other organizations are handling this situation.
    Is there any way that we can force a user to set security questions when the user logs in first time?
    Regards,
    Gaurav

    Hello,
    In our Organization we did the following.
    Under the Security tab there is a Policy tab.
    There you should find a policy called: Default Identity Manager Account Policy.
    Under Secondary Authentication Policy Options make sure "Enforce Answer Policy at Login" is checked.
    In page help states:
    Select this option to enforce the authentication question policy when the user logs in to this interface.
    This solution works however it did become problematic while we had pass-thru authentication configured.
    All the best
    -IDMxml

  • Plz help me to answer the security question of apple id

    plz help me to answer the security questions of apple id coz i have a great problem that i couldn't buy the itunes music with out using security questions.

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (110908)

  • How to reset apple security questions after apple takes your call

    how to reset apple security questions after apple takes your call can anyone tell me what to do

    Hi tyler30389,
    You can reset the security questions for your Apple ID by going to My Apple ID and navigate to the Password and Security section to change them. You will have to know the answer and if you do not know them there should be a reset security questions email link. If you do not see one then you will have to contact Apple Support to further assist you. For more information take a look at the article below.
    If you forgot the answers to your Apple ID security questions
    http://support.apple.com/en-us/HT201485
    Regards,
    -Norm G.  

  • HT5312 forgot answers for security questions, my apple account has updated email address but the rescue email address  for account is old and not accessible - do not know how to update that address so i can authorize new devices...

    forgot answers for security questions, my apple account has updated email address but the rescue email address  for account is old and not accessible - do not know how to update that address so i can authorize new devices...

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

  • How to reset security questions on apple id  i forgot them

    how to reset security questions on apple id  i forgot them

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98055)

  • Ive forgotton my security questions but Apple do not have the right email to send all the reset information to? what do i do?

    Ive forgotton my security questions but Apple do not have the right email to send all the reset information to? what do i do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97775)

  • HT1349 Forgot security question for Apple ID acc.

    Forgot security question for Apple ID account :(

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
    (95495)

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