EX20 error when trying to install Premiere Pro update

Hi,
I tried to update PPr through the creative cloud interface and got a message saying that there may be a problem with disc space or permission (EX20).
I have checked permissions on the C drive (I am on Windows 7 64bit) and it seems correct, and there is 330GB of free space.
Any suggestions on getting the update to work, and what is the defaul setting for installs in Creative Cloud preferences ?  Mine is currently set to C:/temp.
Audition installed and works fine, but PPr and Media Encoder both get the same error.
Thanks for any help

Anything called temp is considered a system directory even if the actual temp variables may be set otherwise. What you do can be all kinds of trouble. Almost inevitably you end up with a mess of temp files, temporarily extracted files and additional system files trying to overwrite each other. Use another folder! The default is C:\Program Files\Adobe.
Mylenium

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