"Examine Document when closing document" doesn't always remove information.

Question

Hi,
Environment:
Acrobat v9.4.6
Scenario:
Open Acrobat and go to "Edit | Preferences", then enable "Examine Document when closing document". Exit Acrobat.
Use any program (I tested a print to pdf, in both Win7's Wordpad and Microsoft Word 2010) and create a pdf.
Open that pdf, make a minor change, perhaps with Typewriter.
Exit document and select the third "Examine Document" dialog option of "Remove the information, then close the document".
Adobe Acrobat prompts "Do you want to save changes to 'whatever.pdf' before closing". Click Yes button and save the pdf.
Problem:
You would think the personally identifieable information and various metadata would have been automatically removed because you selected the third "Examine Document" dialog option of "Remove the information, then close the document". However the information it is not removed. If you analyize the pdf, you will still find (for example) that your Windows login name is in the pdf. "Document | Examine Document" function will also show that it's still in there also.
Observation:
If on exiting a modified pdf, and you select the second "Examine Document" dialog option of "Remove the information, but do not close the document", at least before the document fully exits, you are presented with the "Document | Examine Document" function, where you can then remove metadata via the checkmarks and remove button.
What's up with the "Problem" ?
Regards,
Brcobrem

Answer 1

HI Bill@VT,
In my original post, I said:
Exit document and select the third "Examine Document" dialog option of "Remove the information, then close the document".
Adobe Acrobat prompts "Do you want to save changes to 'whatever.pdf' before closing". Click Yes button and save the pdf.
At the point that I '...Click Yes button and save the pdf", Adobe exits.
Regards.
Brcobrem