Excel 2010 - Can't Save File Becasue It's Opened By Another User

Hi All,
I'm using excel 2010, I can create an excel doc, update it, save it on the network, then close it. Then go out of the folder its saved in, go back in and open the file but it flags up as read only as its 'opened by another user'.
I can confirm 100% that no one else has this file open.
This affects multiple users, I have a feeling this may be caused by an update but don't have anything solid to back that theory up.
All users who have this problem are running windows 7 Pro machines, all domain joined.
Can anyone offer any suggestions?

Hi,
Please try the following methods:
Methods1:
Turn off the Details Pane shown at the bottom of Windows Explorer. Go to Organize -> Layout -> Details Pane. That fixes the first problem.
Turn off “Show pop-up description for folder and desktop items” Click on Tools -> Folder Options. In the box that opens up, click on the View tab. Scroll down the list to “Show pop-up description for folder and desktop items” and clear
the checkbox and then click OK. This fixes the second problem.
Turn off Preview Pane. Go to Organize -> Layout -> Preview Pane. This fixes number 3.
Methods2:
Add the following registry keys:
Key: HKEY_CLASSES_ROOT\CLSID\{993BE281-6695-4BA5-8A2A-7AACBFAAB69E}
Name: EnableShareDenyNone
Type: REG_DWORD
Value: 1
Key: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{993BE281-6695-4BA5-8A2A-7AACBFAAB69E}
Name: EnableShareDenyNone
Type: REG_DWORD
Value: 1
For more detail information, please refer to the following links:
http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2012/05/14/the-definitive-locked-file-post.aspx
http://support.microsoft.com/kb/942146/en-us
Regards,
George Zhao
TechNet Community Support

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