Excel 2010 & Essbase Add-In

Hi,
We are using Essbase version 9.3.1. Recently, some of my users have upgraded to Excel 2010. They had been using it fine for about a month, and then all of a sudden, they started getting the error "Microsoft Excel cannot access the file 'C:Hyperion\AnalyticServices\bin\essexcln.xll' whenever they try and use the Essbase Add-In.
The only work around that I have found is that if they navigate to that path and click on the add-in and then open Excel, it will work fine, but obviously, that is not the optimal solution.
I have gone and downloaded Essbase version 9.3.3 and installed on the machine, but the same error is occurring. I don't see how this could be a problem, seeing that usually it is OK to use a newer version of the add-in, even if the overall product is on the older version.
We are planning on upgrading all of our products to 9.3.3 in the next couple of months, but I have a feeling that will not solve the add-in/Excel issue.
Any ideas?
Thanks in advance!

Hi ,
The error which you are getting is due the Excel. Because Excel Disables
the Essbasee Addin some time.
When you get the same error follow the below steps.
1) Open Excel
2) Go to Home menu
3) Options -> Add-ins -> Select Disable Add-Ins
4) Select the Essbase Add-ins and Click on Enable.
5) Click Ok.
6) Restart Excel
Hope this helps.
Regards,
Prabhas

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Guys, I think I solved the
issue:
Symptoms
1. Power Pivot SQL 2012 32-bit installed over the old version without
deinstalling it
2. Installed with a user with administrator rights
3. It worked under the profile with admin rights, it didn't work under the
normal users w/o admin rights and threw this error message: Downloading file.///c:/Program files (x86)/Microsoft analysis services/AS Excel Client/10/Microsoft.AnalysisServices.XLHost.Addin.VSTO
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Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Microsoft\Office\Excel][HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins][HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\Microsoft.AnalysisServices.Modeler.FieldList]
"Description"="Microsoft SQL Server PowerPivot for Microsoft Excel"
"FriendlyName"="PowerPivot for Excel"
"LoadBehavior"=dword:00000003
"Manifest"="C:\\Program Files\\Microsoft Analysis Services\\AS
Excel Client\\110\\Microsoft.AnalysisServices.XLHost.Addin.vsto|vstolocal"
"CartridgePath"="C:\\Program Files\\Microsoft Analysis
Services\\AS OLEDB\\110\\Cartridges\\"
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"HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\User Settings\Microsoft.AnalysisServices.Modeler.FieldList"
into
"HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\User
Settings\Microsoft.AnalysisServices.Modeler.FieldList_old"
5. NORMAL USER: Start up Power Pivot and it should
work now!
Analysis
IMHO the issue lies in the fact, that the Power Pivot
installer creates two problems:
The first issue is that the path to the add-in under
the NORMAL user is simply wrong and points to a wrong location (the
"10" in the path). In the admin profile, where it was originally
installed, it points to the "110" path which is correct.
The second issue is that the installation procedure
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to complete it self and if this key already exists it fails to install and
throws up weird error messages. If you delete or rename this key, it is created
again (exactly in the same way) but then everything works out.
Hope this
helps!
Regards, Reto

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