Excel 2010 locks up when using Smartview to run Business Rule
I've been testing Smart View 9.3..3 with Excel 2010.
If (from within Smart View) I navigate to Hyperion>Calculation Options>Business Rules, Excel locks up and only an 'End Process' will close it down.
As a workaround the Rule that the user needs to run has been attached to a Form & this works correctly, wondered if anyone else had seen this ?
Thanks
re: more excel crashing
Well you asked about other ideas so...
1. Turn off Auto-Save
2. Turn off file-sharing
3. Locate the XLSTART directory, move everything there someplace else.
4. You disabled all add-ins, but does that include Com add-ins and the other flavors.
5. Does the user have an anti-virus app installed - disable it.
6. Doug Robbins (Word MVP) has an exhaustive list of problems/solutions for crashes in Office 2013.
There will be overlap with Office 2010...
http://answers.microsoft.com/en-us/office/forum/office_2013_release-customize/something-went-wrong/b178f08f-3f59-4938-8f39-2af189bffd44
7. Don't know anything about it, but another idea ...
"Fix a corrupted user profile" http://windows.microsoft.com/en-us/windows/fix-corrupted-user-profile#1TC=windows-7
Wish you good luck
Jim Cone
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