Excel 2010 not using the default print settings

Question

Currently got an issue with Excel 2010 not using the default print settings for a couple of users on our network,
basically when pressing cntrl P or selecting the print option from the file menu the printer settings are different to the print settings selected in the devices and printers menu, we have checked the print drivers etc but this has still not resolved the
issue, all other office programs are fine and also other users are reporting this issue more and more with different printers,
tried restarting print spooler service and re-installing office but this has come to no avail,
any ideas would be much appreciated!

Answer 1

Hi,
This issue occurs because the Page Setup settings that you specify in your file override the settings that you specify in the printer driver properties.
To work around this issue, do not specify the paper size, page orientation, or page margins in the printer driver properties. Instead, specify these settings in your workbook.
To specify these settings, follow these steps:
1.Start Excel, and then open the workbook you want to change.
2.In Microsoft Office Excel 2010, click the sheet that you want to print, and then click the Page Layout tab. In the Page Setup group, click Page Setup to open the Page Setup dialog box.
3.Click the Page tab.
4.Under Paper size, click the paper size that you want.
5. Click Options button and in Printing Shortcuts tab, in the Paper source area, perform one of the following steps:  ◦If the printer can automatically select the correct paper tray to use, click Default tray in the First page list, and then click Default
tray in the Other pages list.
Default tray is the default setting in both of these lists.
◦If the printer cannot automatically select the correct paper tray to use, you may have to select the paper tray that contains the paper size that you selected in step 4.
To do this, click the appropriate paper tray in the First page list and in the Other pages list.
6.If you want to change the page orientation or its page margins, click the Finishing tab.
7.Select the options that you want.
8.Click OK.
9.Repeat steps 2 to 8 for each sheet of your workbook for which you want to specify settings.
Jaynet Zhang
TechNet Community Support