Excel 2010 opens document but it is not visible?

I have one user that when he opens up excel files most of the times they aren't visible. (On occation they are visible.)
When we try to preview the documents in the printing dialog to are shown correctly.
The documents are located on the network, a Small business server 2008.
When we log on to the same computer (Win7 Prof) as another user it works fine. (We have reinstalled the computer)
It also works when the "problem" user is log on to another computer and opens the documents.
Are there some kind of security setting on user level in office 2010?

Hi de0021,
Could you tell me what’s the meaning of the excel file is not visible? If it was opened as shown in the following figure without spreadsheet? Or it is a normal spreadsheet just without contents in the cells. And did you get any pop up message bar from file
when you open it?
You said the same file with other user’s account worked fine.
I suggest to check if the permission of the user’s account on the network is different from other normal users’ accounts. If yes, try to modify this user’s permission and try again.
Or this issue might be caused by DDE in excel. If you use Excel 2010 you might get an error when opening Excel or double clicking an Excel file that says “There Was a Problem Sending the Command to the Program”. Check if the user checked the checkbox “Ignore
other applications that use Dynamic Data Exchange (DDE)”, as shown in the following figure.
If possible could you take a screenshot and upload it so that we can get more accurate solutions to this problem. I am glad to help and forward to your reply.
Hope it’s helpful.
Regards,

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2011/09/12 12:13:54.512|>>|E| | 4984|2836| |||||||||||||||BOLApp::InternalOpenDocument ERROR1
SessionFacade.cpp:400:void __thiscall SessionFacade::checkAppViewRight(const class IRepoAccessTypes::SessionInfo &) throw(class RepoAccessException): TraceLog message 19
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2011/09/12 12:13:54.668|>>|E| | 4984|2836| ||||||||||||||| BOLApp::InternalLogon() failed!
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Thanks in advance !
P
By the way, when i create a report and I try to open it as the general user, I get a Session is closed message... Again, it works as administrator... What am I doing wrong?
Edited by: PGeudens on Sep 12, 2011 4:54 PM

Its definitely a rights issue... Migrated security is a spiderweb...
I've re-imported everything without the security settings... Where do I start, giving people rights to the reports they need to see??? Don't have any knowledge on Universe security and I think that is the problem...
Can someone post me all necesary rights one must have to refresh data in a report? It would be nice if you also mention the collection and the type besides the right name...
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P

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