Excel 2013 hangs while trying to open a file from network share

Hi,
I am having issue opening excel file from a network share. it happens randomly, the file opens and hangs abruptly. Nothing happens after that ( we can only move the cursor), if we click on the excel sheet we get a beep sound. after i kill the excel process
and open it again ,it works fine.
Where did the member use the Excel file? Local disk, SharePoint, File server, or network shared disk?
       Network shared file and sometime locally
Does the issue occur in the special file or every file?
      it happens randomly and the whole excel freezes. i have to kill the excel session.
Which Office version is the file created? Excel 2013 or early? If it is XLS format, please try to convert to XLSX to test.
     Network file server has office 2010 and the user is trying to open it in excel 2013
  Does the file have some macros?
 Yes, they have macros in some files 
Does the issue occur recently? If it is, have you installed some programs or update before you encountered it?
       it happened before too.
Do you get some error message when Excel crashed?
Yeah. Attaching the error message from event viewer. We get file corrupt errors and below too.
Please suggest

Hi Suren424,
Since your first image showed that "To see if more information about the problem is available, check the problem history in the Action Center control panel." Please go to this path (Control Panel\All Control Panel Items\Action Center\Problem Reports)
to check the detailed information, and you might upload the screenshot or info here.
Then, please try the following methods and check if they are helpful:
1. File --> Options --> Advanced --> uncheck "Ignore other applications that use Dynamic Data Exchange (DDE)"
2. Turn off "Protected View"  --> (File –-> Options –-> Trust Center --> Protected View --> Uncheck all options
3. I notice that >>Network file server has office 2010 and the user is trying to open it in excel 2013 <<, it also might be caused by the Microsoft Office File Validation for Office 2010, please try to change setting in server with
the link:
http://support.microsoft.com/kb/2501584
If you have any update , please feel free let us know.
Regards,
George Zhao
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "[email protected]"

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