Excel 2013 won't open file from network location

I have recently installed Office 2013 on several computers. Excel will not open a file from a network location. It opens the application but never opens the actual file. I have tried Word and it works okay from the same network location. If the users open
Excel first and then use the Open menu option to navigate to their network file it opens fine. I have tried several options listed in previous postings but have not found anything that works for me. I have checked the event log but nothing of note is there
because Excel does open it just never opens the file. Thanks.

Did you get any error message when you try to open excel file from the network location?
Not sure what methods you have already tried. So Firstly I would suggest you check if the option 'ignore other applications...' already unchecked (File->Options->Advanced) . And then add this network location to trusted location .
In addition, you can try to disable the OFV add-in by using a registry setting to test this issue .Refer to the article below to get the detailed steps:
http://support.microsoft.com/kb/2570623#FixItForMeAlways
Wind Zhang
TechNet Community Support

Similar Messages

PSCS6 no longer recognizes my CR2 files and will not open. Using Canon 5DMark III with updated Camera Raw . It has worked before but now won't open files from this camera.

I have been able to open files from this camera before but still checked for latest Camera Raw download. Still won't open files from this camera. Opens files from my 60D just fine. I downloaded the latest and it has worked before. What the heck is going on?

Glad to be of help. But I'm curious (not critical of what you are doing) to know why so many people like to use Nikon Transfer to transfer their files to the computer. It is still necessary to import them into Lightroom. And, from my perspective, it seems simpler and maybe even a little quicker to use the Lightroom import dialog. I have Nikon cameras, and have never even installed the Nikon Transfer utility. What is so unique about it?

Illustrator cs6 "this file cannot be found" problem when open file from network

I used to install the trial version of Illustrator CC on my desktop and then when the trial run out I decide to go with illustrator CS6 instead, So I decide to buy &
install Illustrator CS6 on our desktop and everything seem to be fine except
the problem is our .ai file is located on the network shared drive of the design team,
When we try to open the file from the network drive with illustrator CS6, it said "This file cannot be found"
- we try to copy the file from network drive to our desktop and file can open without problem
- if we directly double click the file from the network drive to launch the illustrator CS6 with that file. It's also fine, no problem at all.
- but if we open the illustrator CS6 first and try open.. and then browse to that file on network, then "This file cannot be found" happen again.
- Illustrator CS6 have no problem open file in the local harddisk.
- Illustrator CC never have this problem open file in our network drive, try reinstall the Illustrator CC trial again and it can open without problem
- I try using Adobe CC Cleaner tool to remove everything before reinstall the Illustrator CS6, still no luck.
- Try remove the Adobe relate folder in user/user/Appdata and then reinstall, still no luck
- Try right click and open with --> Illustrator CS6 , yes if we double click the file directly it's ok, but as mentioned if we open illustrator first then browse for the file, the problem happen.
Did I miss anything to fix it ?

the same thing happend to me,
in my office the same folder with hebrew name, I can open files
on my laptop the same folder with hebrew name, I cannot open files.
I know its about the folder because when I put the files in a different folder, it open them.
how can I fix it without changing the names of my entire work folders?
there must be a different between my two computers.
thanks for your help

Opening files through network location is not working in Office 2013

Dear Colleagues!
We have faced the following problem. On our Windows 7 Professional computers were installed Office 2013 Standard. softwares. As before we have defined network locations. After the step into the folder through the dfined network location
the Word and Excel do not open the files and the base Office 2013 screen appears with the icons. If we define a shortcut onto the desktop of the computer the same way and step into this folder through the mentioned shortcut the Word and Excel 2013 opens
the files. For Exemple a pdf file opens in Acrobat Reader through the dfined network location and through the mentioned shorcut as well. It would be important to solve the file handling through network locations too.
Thanks in advance your answers.
Best regards
LAMBDA61 László

Hi,
As per the description, I understand that your Office 2013 cannot open files through a network share directly.
I would like to know that how many clients/users are affected by this in your environment. It could be some specific user account settings, that the Office applications are being affected by.
I'd first suggest you try with a new Windows user profile, then verify result.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Excel 2013 will not open file using double click

I have a problem with Excel 2013 running on Windows 7 Pro (64). When double clicking an Excel file from Windows Explorer Excel launches but opens a blank worksheet and shows me an error message (german: sinngemäß: "die Weitergabe eines anderen
Programms ist gescheitert"). The only way to view the document is by opening Excel and browsing to the saved file.
I have read similar forum entries which address this problem in older versions of Excel. I have tried every solution but none of them worked.
I already added the registry setting for shell open and set the Ignore Other Applications that use Dynamic Data Exchange (DDE) (unchcked).
The problem still persists. When I first installed Office 2013 it all worked fine. I believe the problem occured after installing Project 2013, but I am not quite sure about that. Reinstalling Excel did not help.
I´d appreciate any help,
Regards Stefan Hassel

Hi,
Check the following steps:
1. Make sure that Excel is not running (exit the program).
2. Click the Start button to displays the Start menu.
3. From the Start menu, choose Run. Windows displays the Run dialog box.
4. In the Open box, enter the full path name to your Excel program, followed by the /regserver switch. If the full path name includes spaces, surround the full path name by quote marks. The following is an example of what you can enter in the Open box
(your path may be different):
"c:\Program Files\Microsoft Office\Office\Excel.exe" /regserver
• Click OK.
Jaynet Zhang
TechNet Community Support

Office applications crash when opening files from network

Using Office 365 32-bit on Win7 Pro PC. When I try to open a file from a network drive, Word, Excel and Powerpoint (that's all I've tried thus far) crash and restart. I can open the same file from local without issue. Using the FixIt tool
removes everything and then I have to go through an entire reinstall and hoping I can avoid that time sink. Adobe Add-ins disabled. Safe mode did not solve this for any of the applications.
Thanks in advance for any help you can offer.

Hi,
Please check the event logs after the issue occurs:
Press Win + R, type "eventvwr" in the blank box, press Enter.
Browse to Windows Logs -> Application, find the related errors, we can find useful information to determine the root cause.
You can also send the logs to us to help analyze the issue. To protect your personal information, please send it to our email address:
[email protected]
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Acrobat distiller won't open file from word to create pdf

I can choose acrobat from word and print pdf -- but acrobat pro 9 gives me an error message when I try to select a file from word to create a pdf. I can print acrobat from word but not from acrobat
The error message just says can't open, check if you have read permissions for this file. I've been doing this, but now it won't select a file from word.
Thanks.

Sorry Bill, It's Word 7. I can create an acrobat pdf by choosing it when I print in word but if I try to create a pdf from acrobat - from the file - it won't work. I get the same error. Can't open do you have read priviledges. Not sure what that is or if there is a setting someplace that got checked or unchecked.
Thanks.

Photoshop won't open file from finder or iPhoto

I just installed Tiger and did a software up date so I'm totally up-to-date. My problem is that when I double click on a jpg in the finder or iPhoto Photoshop launches (if it's not already open) but it won't load the file. I've gone into the Get Info window and told the JPG to open with PS but that did nothing. The same with iPhoto, I've told it to open the file for editing in PS but it just opens PS and sits there, no file opened. I seem to remember this happening with a co-workers machine when he updated to Tiger and he says I fixed it but I can't for the life of me remember how I fixed the problem.
Any help would be highly appreciated.

If you did an update install you are missing this:
"/Library/ScriptingAdditions/Adobe Unit Types"
If you still have your Previous System folder around just copy the ScriptingAdditions folder and its one file into your new root Library folder. If you disposed of it you download the "AdobeUnitTypes" file from HERE. Unzip, create the folder and put the file in it.
Or you can always reinstall Photoshop....
Francine
Schwieder

Word Crashes when trying to open file from network

This is a very similar issue like this thread
http://social.technet.microsoft.com/Forums/sv-FI/officeitpro/thread/95bc7898-e92d-4e47-8f73-390dba53e851 I cannot open any document from any network share, mapped drive or network place- Word Immediately crashes saying "Microsoft Word has stopped working",
tries to find a solution and then closes. This can be caused by any means of access the file- directly double clicking from explorer or using the Open command in word, it even crashes when using the Open command, and then just clicking once on a
mapped drive or Network header.
I can however copy any file from the network to the local machine and it opens fine. I have tried (With no change in symptoms):
Safe mode (word), remove & recreate normal templates, repair office, uninstall-reinstall office, updated all updates, disabled offline files, removed protected view settings, trusted network documents, disabled auto-save, virus scans (SEP, Malwarebytes,
TDSSKiller), system restore to 2 weeks ago- prior to when user said issued started, reinstalled & updated again after restore, and many other things I can't think of right now.
I have tried to run procmon.exe from sysinternals but get a message saying that "c:\windows\system32\fltlib.dll is either not designed to run on windows or it contains an error. Try installing the program again......"
I tried the instruction on the linked topic above to create a dump file, but no file was created.
This is only happening on one workstation on the network. Win7Pro, x64, Office 2010 Standard.
I am at my wits end, and need some help!

I have replaced the fltlib.dll file and am now able to run procmon, I also have run sfc /scannow which says it found corrupt files but was not able to repair them. When trying to view the files that need to be fixed it says that sfcdetails.txt cannot be
opened. If I run the same command with out the destination of desktop/sfcdetails.txt, then it displays the files in the cmd window, but there are what to appear to be hunderds of files.
I have both logs (procmon & sfc) but they only make partial sense to me. And I still cannot open office files from a network location.
Event Viewer
Log Name:      Application
Source:        Application Error
Date:          6/13/2012 12:45:09 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Investigation1
Description:
Faulting application name: WINWORD.EXE, version: 14.0.6024.1000, time stamp: 0x4d83e2f6
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x11c0
Faulting application start time: 0x01cd4994a74f8694
Faulting application path: C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
Faulting module path: unknown
Report Id: e614f3d5-b587-11e1-b4e1-cc52af403538
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-06-13T18:45:09.000000000Z" />
    <EventRecordID>10249</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Investigation1</Computer>
    <Security />
</System>
<EventData>
    <Data>WINWORD.EXE</Data>
    <Data>14.0.6024.1000</Data>
    <Data>4d83e2f6</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>0000000000000000</Data>
    <Data>11c0</Data>
    <Data>01cd4994a74f8694</Data>
    <Data>C:\Program Files\Microsoft Office\Office14\WINWORD.EXE</Data>
    <Data>unknown</Data>
    <Data>e614f3d5-b587-11e1-b4e1-cc52af403538</Data>
</EventData>
</Event>

Issue opening files from Network Share

We have a new windows 7 PC x64 with Illustrator CS6, when we open a file from our server share, it only utilises 25% of the available network bandwidth to open the file.
On an older XP 32 bit machine it utilises the full bandwidth ie 100% so the file opens up to 6 times faster.
When I copy the file from the network to either machine machine it copies fine and uses 99% of the network speed.
What can I do to my new machine to speed the transfer of data in illustrator?

General advise on working directly on a server using Illustrator: Don't
http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html

CS2 won't open files from card reader

Suddenly CS2 on my eMac will not open files imported from CF card reader. I have tried two different card readers and three different CF cards with the same result:
"Could not complete your request because of on unknown or invalid JPEG marker type is found."
Tried to open JPEG's and Raw files with same error message.
Elements 4.0 gives same message. Bridge will display icon only (JPEG or NEF) but will not display image. Both CS2 and Elements 4.0 will open old stored files without problem.
Replaced the Adobe/Unit Types file, but no help. There is no CD/DVD in the drive.
The images on the CF cards are not damaged. I know this since they will open in CS2/Elements on my lap top (Mac Book).
The files will open in Preview if I try Preview first. However, if I try to open them in Photoshop first and then in Preview, I get an error message from Preview also.
What have I done now?!?
TJ

>
"It's a eMac 17 inch with 1.7 Ghz."
There were no eMacs made with 1.7GHz processors.
That may seem like I'm just being picky for the heck of it, but when it comes to computing and troubleshooting and asking questions, the details
matter
. In this case, probably not so much. But being sloppy about details is a bad habit to get into.

Ical alarm keeps trying to open file from old location

I have an iCal alarm to open an accounts file each day.
I moved the file to another folder,
and selected the new location iniCal.
It always gives me this:
Could not open file because 'Old/Path/to/File' could not be found.
When I look at the alarm section in the iCal event, there is a list of files.
When I choose the file (with the same file name) in the NEW folder, this list of files doesnt seem to update.
Is there of forcing iCal to open my new file path?
or a way of taking the OLD file out of this list?
Thank you for your help
Frazer

I just found how to removed the old files from my list
in the terminal I type:
open library/preferences/com.apple.iCal.plist
and then delete the entries under PersistentMenu
Would still love to hear a more user friendly way to do this.
And a way to just get iCal to open the new file path, or how best to report this bug to apple

Excel 2013 does not open files

Whenever I click on an Excel spreadsheet, Microsoft Office does not open the file, instead it opens Excel but without any content.
Only thing on the screen is at the bottom left corner and it states "ready"

Hi Christiaan Olivier,
Please refer to following KB and check if help you to solve this issue.
Excel: How to Troubleshoot Excel opening blank when you double-click a file icon or file name
In addition, this issue is more related to Excel. I suggest that you should post the problem in
Excel Forum. I believe we will get a better assistance there.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Security Issues with SMB affect MS Office files being slow from Network locations

On our windows 7 machines our users our having slowness issue opening Office files from a network location
This slowness only affect domain users. Domain admins have no slowness issues.
Make changes to trusted documents ro trusted location. Trust network location has no affect.
If I disable SMB them domain users can open Office files from network location with no slowness.
Any ideas?

Hi Navar,
There has been a lot of discussions about the performance impact of SMB.
When SMB is enabled, communications to and from Windows clients will experience a significant impact on performance, which affects both the clients and the server. This is kind of by design.
More reference:
http://technet.microsoft.com/en-us/library/jj852239(v=ws.10).aspx
So if you have identified that SMB is causing the performance issues, you can disable SMB on any of your Windows clients that do not require protection.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Word and Excel hang "downloading" file from network drive - copy file to be able to open it

Word or Excel hang trying to open files on a network drive maybe after an untidy close.
Symptoms: pick the file from a pinned entry on recent list or even direct from File!Open... or by double clicking on the file from file explorer. Word/Excel show in the middle of the status line a comment "Downloading:filename "
a progress bar, that shows no progress, and a white cross on a red circle to close. Some minutes later may Excel/Word say could not open filename.
I have removed any temporary copies of the file prefixed with the ~. However there are no documents shown in any document recovery pane.
If I rename the original file the problem is still there.
I can only clear the problem by working on a copy of the file. It works with either a new name of if the copy is used to replace the original file.
It seems file explorer's "copy" is clearing something within the file that is causing this problem.
I have seen the same issue with both Excel and Word documents in native Office 2010 format.
Is there a better way to clear this issue?
Thanks

Hi,
It doesn't hang/crash, does it?
If you could provide the exact error message, it would be preferred to determine the cause.
You can also try the steps below to modify the registry, as mentioned in this thread:
http://social.technet.microsoft.com/Forums/en-US/ba5114e0-98dd-4b44-a078-373df8899048/word-2007-issue-slow-opening-files?forum=word
Note your 12.0 represents Office 2007, 14.0 is for Office 2010.
Important
This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the
registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry,
http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
Word
HKEY_CLASSES_ROOT\Word.Document.14\Shell\Open\Command
Rename Subkey “Command” to “Old_Command”
Rename Key “ddeexec” to “Old_ddeexec”
Using FileType Manager change .xls from Word.Sheet.8 to Word.Sheet.14 In the Open Command append “%1”
.docx In the Open Command append “%1”
Excel
HKEY_CLASSES_ROOT\Excel.Document.14\Shell\Open\Command
Rename Subkey “Command” to “Old_Command”
Rename Key “ddeexec” to “Old_ddeexec”
Using FileType Manager change .xls from Excel.Sheet.8 to Excel.Sheet.14 In the Open Command append “%1”
.xlsx In the Open Command append “%1”
If the issue persists, you can also read this KB below and let me know if it is helpful:
http://support.microsoft.com/kb/313937/en-us
Regards,
Melon Chen
TechNet Community Support

Excel 2013 won't open file from network location

Similar Messages

Maybe you are looking for