Excel Addin and SmartView disappear from excel

Hi There,
We use Excel 2007, Excel Addin and SmartView have been working fine, but it "disappear" from the ribbon or menu all of sudden, I check Excel Addin, it shows Essexcln and Oracle Hyperoin SmartView for office under "Active Application Add-ins".
Any advice?
Thanks

I had the same issue once. It turned out that some SAP query addins did not get along with essbase add-in and bullied it out of the playgroud. You might want to check on that.

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