Excel copy / paste function does not work with Smartview

We recently upgraded to latest version and this is the first tiime we are using Smartview. None of our users can use Excel copy / paste function between worksheets in a file or between files. The function only works within an active worksheet. What is the fix here?

Try THis
Disable the Transition formula evaluation and transition formula options.
In Office 2003:
1. Point to Tools -> Options...
2. Select the Transition tab
3. Deselect the following entries:
- Transition formula evaluation
- Transition formula entry
4. Choose OK
5. Repeat the above steps for each worksheet in the workbook, by selecting each one in turn adn repeating steps 1-4.
In Office 2007:
1. Point to the Office button
2. Choose Excel Options
3. Select Advanced (at the left)
4. In the right-hand pane, scroll to the bottom
5. Under Lotus Compatibility Settings for..., deselect:
- Transition formula evaluation
- Transition formula entry
6. Select the next worksheet in the drop-down menu
7. Repeat steps 5-6 until all worksheets have been processed
8. Choose OK.

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