EXCEL error: There was a problem sending the command to the program.

Using EXCEL from Office 2010. Have tried all the solutions - no change. Any new ideas - 2014?

Hi,
Have you try to un-select the Ignore other applications that use Dynamic Data Exchange (DDE) setting?
Click the Microsoft Office Button, and then click Excel Options.
Click Advanced, and then click to clear the Ignore other applications that use Dynamic Data Exchange (DDE)
check box in the General area.
Click OK.
If the problem cannot resolve, the Run as administrator may selected.
Go to Office default install location: C:\Program Files\Microsoft Office\Office12.
Right-click EXCEL.EXE > Properties >
Compatibility tab.
Under Privilege Level, uncheck Run this program as an administrator
check box.
Best regards.
William Zhou
TechNet Community Support

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Error - There was a problem sending the command to the program

one of my users is getting he above error. The difference is we have put a GPO in place to untick the 'DDE' option under excel options but this issue as resurfaced
The customer is using a hosted environment, server 2008 R2, with excel 2010 as their version of excel.
Question is , is there another workaround or fix for this (permanent fix). THe fixit seems to only untick the option.
anyone help, much appreciated.

Question is , is there another workaround or fix for this (permanent fix). THe fixit seems to only untick the option.
There is no other solid solution for this issue by far. However, you can try to following steps to check if it will fix the issue:
1. Press Windows key + R to open the Run command, type
regedit and press Enter to open the Registry Editor.
2. Navigate to:
HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\Open\ddeexec
3. Export the ddeexec key for backup purpose. Then right-click on the key and select
Delete.
Reboot the computer and then check the issue again.
Please let me know the result.
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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Office 2013 preview error - There was a problem sending the command to the program

When I launch excel from a document on my desktop I get the above error. I can launch excel directly and find the document and open it with no problems but not directly from the link

Hi,
The issue will occur when the Ignore other applications that use Dynamic Data Exchange (DDE)
option has been set in Excel.
In Excel 2013, you can find the option by: File > Options > Advanced > under General section.
Cancel the option and then try opening the links again.
Best regards,
Rex Zhang
TechNet Community Support

When i click on an excel or word file in 2007 the program begins to open but then an error message says There was a problem sending the command to the program

when i click on an excel or word file in 2007 the program begins to open but then an error message says There was a problem sending the command to the program.
i am using office2007 with windows7 premium home edition. i have checked file associations., all DDE settings. i have even tried this in safe mode. the same thing happens. please note once i see the error. i can then go back to the file click on
it a second time and it WILL open. AND i can open any file if i open excel and and find the file from there. i uninstalled and re-installed office 2007 from scratch. And i checked the compatibility mode (all un-checked) still the problem persisits. this is
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ken yanow

Hi,
Have you try to un-select the Ignore other applications that use Dynamic Data Exchange (DDE) setting?
Click the Microsoft Office Button, and then click Excel Options.
Click Advanced, and then click to clear the Ignore other applications that use Dynamic Data Exchange (DDE)
check box in the General area.
Click OK.
If the problem cannot resolve, the Run as administrator may selected.
Go to Office default install location: C:\Program Files\Microsoft Office\Office12.
Right-click EXCEL.EXE > Properties >
Compatibility tab.
Under Privilege Level, uncheck Run this program as an administrator
check box.
Best regards.
William Zhou
TechNet Community Support

Excel won't open and error message There was a problem sending the command to the programe

Hi there
I'd be grateful for your help.
I've just bought a new laptop and installed Office 2013. I used Excel 2013, did what I needed to do and saved it. This was 5 days ago.
Today, I've tried opening the file from my desktop and get the error message 'There was a problem sending the command to the program'.
And when I try to open Excel to do the DDE fix, which seems to be the best suggestion, I can't open Excel at all. I've tried to get into it from the Apps screen.
Any help would be gratefully appreciated.
Thanks

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Word2007 in windows 7 -There was a problem sending the command to the program!

I just bought my new HP laptop with windows 7 Home premier edition, and then I installed windows office 2007 suite. It's ok if I only open the word without any existing word file. But if I open word with a word file, it says " there was a problem sending
the command to the program". I try this action under safe mode, it's no problem, I can open an existing word file. If I open the winword.exe and use menu "file-open" to open a word file, it's alright. But If I double click a word file, it shows that error.
I tried to change the registry information according to the solution on internet, but it doesn't work. I checked the compatibility mode, it says run in "windows XP sp3", and it is grey, I can't uncheck it.
Anyone got any idea to fix this problem?
Thanks a lot.

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, This sounds like a problem with the file associations in Windows.. If there is any misunderstanding, please feel free to let
me know.
The first thing to check is to make sure that the file extensions are correctly associated with Word.
1.
Click Start > type or copy following command to the Search box
"C:\Program Files\Microsoft Office\Office12\winword.exe" /unregserver
2.
You should then, immediately, use the following command:
"C:\Program Files\Microsoft Office\Office12\winword.exe" /regserver
Re-associate the Word file manually:
Please go to
Start \Control Panel\Programs\Default Programs\Set Associations.
Locate the files .doc, .docm,.docx, .dot, .dotm, check if there are associated with
Microsoft Word. If not, highlight the file and click the
Change Program button. Choose Microsoft Word from the list. If you are unable to see Microsoft Word from the list, click the
Browse button. Browse to the folder: C:\Program Files\Microsoft Office\Office12, and choose
WINWORD.EXE.
Click
OK to save the settings.
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHN
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

The icon for firefox is not working. "There was a problem sending the command to the program" pops up. Cannot get in to firefox

Since the upgrade, the icon does not work. Now this message comes up. I made Google my home page by following directions on this site. I deleted the old icon as it didnt work, and this new one came up on my desktop and it presented the message above.

Hi,
Before you open any of the applications, please go to Task Manager to see if their processes are stuck there. If so, shut them down and try again.
You can also try starting the applications in Safe Mode to determine if the problem is 3rd-party add-ins related.
Please refer to this article below to learn more:
http://office.microsoft.com/en-001/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx
As for the Excel problem 'There was a problem sending the command to the program', please note when double-clicking an Excel workbook, a
dynamic data exchange (DDE) message is sent to Excel, instructing it to open the workbook that you double-clicked. If you
turn on the "Ignore other applications that use Dynamic Data Exchange (DDE)“ setting,
the DDE message sent to Excel by Windows Explorer is ignored, and Excel does not open the workbook that you double-clicked.
To automatically solve this issue , we recommend to run “Microsoft Fix it 20074” and follow the steps in the wizard:
http://support.microsoft.com/kb/211494/en-us
You can also try to fix it manually by the steps under 'Let me fix it myself'.
If the steps above don't help, we can try to repair Office from Control Panel -> Programs and Features to check the result.
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Melon Chen
TechNet Community Support

There was a problem sending the command to the program when opening Microsoft Project 2010 files

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This message appears to be caused by Windows Explorer trying to send old-fashioned DDE messages to the Application.
Since MS Project has no "Ignore DDE messages" setting you might want to go change the compatibility settings for WinProj.EXE (and any shortcut to it) to Windows 7 or greater. Hopefully then Windows Explorer will stop trying to send DDE messages.
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There was a problem sending the command to the program

I get a message "There was a problem sending the command to the program". All of my Excel workbooks!

Hi
When you double-click an Excel workbook in Windows Explorer, a dynamic data exchange (DDE) message is sent to Excel, instructing it to open the workbook that you double-clicked.
If the Ignore other applications that use Dynamic Data Exchange (DDE) setting is selected, Excel ignores DDE messages sent to it by other programs. As a result, the DDE message sent to Excel by Windows Explorer is ignored,
and Excel does not open the workbook that you double-clicked.
To solve the problem, we recommend you go Office Button /
Excel Options / Advanced, and scroll all the way down to the
General section. There you will see the “Ignore other applications that use Dynamic Data Exchange (DDE)” setting checked. Uncheck the box, click OK to apply, and you’re good to go
For more information to solve the issue, please refer to the link below:
http://support.microsoft.com/kb/211494
Regards
Tylor Wang
TechNet Community Support

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I have an old Mac G5 with OSX 10.5.8
After a crash of my HD, I reinstalled the CS3.
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Should I upgrade ACR? which is the latest version supported on my Mac?
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EXCEL error: There was a problem sending the command to the program.

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