Excel file that always shows a certain user has it open.

I have an excel file on a shared drive that always gives the same name in the 'Locked by ' dialogue regardless of who actually has it open or who is trying to open it.
example: when BillyBob has the file open excel says BillyBob has it open. When I have the file open the file says BillyBob has it open, and whenever any of my coworkers have the file open it says BillyBob has the file open.
It's only this file that does that. All of the other files in the same shared folder function as normal.

Hi Rod,
This is known issue of Excel, please read the Gil Raviv's link first and try the method that provided in that thread.
Then, we also see the public blog on file locking issues, it gives more suggestions that we could try.
http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2012/05/14/the-definitive-locked-file-post.aspx
On the other hand, this issue occur with the special file, the other factor is the temporary files locked on the shared drive. It prevent users from opening/editing the Excel file. Please try to delete the temporary files (They are usually hidden
file and named ~$filename.xlsx)
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in
Office programs.

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