Excel has stopped working when I try to launch Excel 2013 Powerpivot
Redirected from the Win 7 forum: (http://answers.microsoft.com/en-us/office/forum/office_2013_release-excel/excel-has-stopped-working-when-i-try-to-launch/01460690-abab-495f-ab5f-904f72f88668)
My system is a Windows 7 machine, 64 bit
I previously had Excel 2010 32bit with 32 both Powerpivot installed. However I am currently evaluating 64 bit Excel 2013 with Powerpivot for my company so I uninstalled Excel 2010 and installed an evaluation copy of Excel 2013 64 bit.
However whenever I launch Excel, enable Powerpivot, then click any of the Powerpivot buttons it gives me an error saying "Excel has stopped working".
I took a look in the Windows events logs and found:
Faulting application name: EXCEL.EXE, version: 15.0.4420.1017, time stamp: 0x506741b5
Faulting module name: mscorwks.dll, version: 2.0.50727.5477, time stamp: 0x5265c8ee
Exception code: 0xc0000005
Fault offset: 0x00000000002ba203
Faulting process id: 0x3e8c
Faulting application start time: 0x01cf52a7644eda9d
Faulting application path: C:\Program Files\Microsoft Office\Office15\EXCEL.EXE
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll
Report Id: afa4f824-be9a-11e3-94ac-415645000030
I have tried uninstalling and re-installing as well as doing a Repair on my .net framework, which is the latest version.
You can go to check the dll file, what's size of this dll file?
If the file size is 0 byte, you can check the link below:
http://forums.steampowered.com/forums/showthread.php?t=2735528
Also you can go to check the disabled items (File->Options->Add-ins->Disabled items->Go) to see if any dll file was disabled.
In addition, Isn't the latest version of .NET Framework supposed to be 4.0?(Not quite familiar with this)
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee
the accuracy of this information.
Wind Zhang
TechNet Community Support
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