Excel Macro Solutions not working after Citrix update
Very random question to see if anyone has experienced this. My team creates solutions for users to use with legacy systems to process work. The solutions are created in VB and deployed to keyboard shortcuts for users. Recently the company went to a citrix
environment. The last couple updates to citrix has caused issues for users where it looks like everything is working but nothing happens. Upon further investigation some references are missing but even when added back the solutions will not work. Ultimately
the users Citrix profile has a reset done and they reload all the solutions to make them work. Has anybody run across this before and might have any ideas what is causing it. Nobody on my team (developers) has had this issue only end users. Neither the
team or help desk have been able to pin down the root cause.
Hi ddorsey,
As this is not about the Excel application itself, I would recommend that you report this problem to Citrix. Let them confirm if any settings have any effect on Excel application.
They've provide various support channels for customers:
http://www.citrix.com/support.html
Thanks for your understanding.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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